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Grand Ion Delemen Hotel

5.0 star property
Luxury hotel with indoor pool, near First World Plaza

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Photo gallery for Grand Ion Delemen Hotel

Indoor pool
Suite, 3 Bedrooms | Living room | 42-inch LCD TV with satellite channels, TV
Exterior
Indoor pool
Indoor pool
When you stay at Grand Ion Delemen Hotel, you'll be within a 15-minute drive of Genting SkyWorlds Theme Park and First World Plaza. After having fun at the indoor pool, you can grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include a fitness centre, a children's pool and a garden. Fellow travellers say good things about the overall property condition.

Reviews

7.4 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Gym
  • Pool
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 10 meeting rooms
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Children stay free
  • Children's pool
  • Playground on-site
  • Connecting/adjoining rooms available
  • Television
  • Garden

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Bidet
Rainfall showerhead
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 42-inch LCD TV with satellite channels, TV

Apartment, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
2 bedrooms
Private bathroom
Bidet
Rainfall showerhead
  • 62 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Premier Twin Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Rainfall showerhead
Bathrobes
Hairdryer
Electric kettle
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

Penthouse

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
3 bedrooms
2 bathrooms
Bathrobes
Hairdryer
  • Sleeps 6
  • 1 Queen Bed, 1 Single Bed and 1 King Bed

View all photos for Premier Double Room

Premier Double Room | In-room safe, desk, blackout curtains, iron/ironing board

Premier Double Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Bidet
Rainfall showerhead
Hairdryer
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
  • 65 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | In-room safe, desk, blackout curtains, iron/ironing board

Family Suite

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Private bathroom
Bidet
Rainfall showerhead
  • 65 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bunk Bed

Suite

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Rainfall showerhead
Bathrobes
Hairdryer
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 42-inch LCD TV with satellite channels, TV

Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
2 bedrooms
  • 94 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

Suite

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Rainfall showerhead
Bathrobes
Hairdryer
  • 65 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms | Living room | 42-inch LCD TV with satellite channels, TV

Suite, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
3 bedrooms
  • 126 sq m
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Bidet
Rainfall showerhead
Hairdryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Jalan Ion Delemen 1, Genting Highlands, 69000

What's nearby

  • Skytropolis Indoor Theme Park - 9 min drive
  • Genting SkyWorlds Theme Park - 9 min drive
  • SkyAvenue - 10 min drive
  • First World Plaza - 11 min drive
  • Genting Highlands Premium Outlets - 18 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 75 min drive
  • Kuala Lumpur International Airport (KUL) - 114 min drive
  • Batang Kali Station - 45 min drive
  • Rasa Station - 49 min drive
  • Kuala Lumpur Gombak Station - 52 min drive

Restaurants

  • ‪Starbucks - ‬11 min drive
  • ‪1 Meter Teh - ‬10 min drive
  • ‪Xing Fu Tang 幸福堂 - ‬11 min drive
  • ‪Starbucks - ‬10 min drive
  • ‪Pauline’s - ‬11 min drive

About this property

Grand Ion Delemen Hotel

When you stay at Grand Ion Delemen Hotel, you'll be within a 15-minute drive of Genting SkyWorlds Theme Park and First World Plaza. After having fun at the indoor pool, you can grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include a fitness centre, a children's pool and a garden. Fellow travellers say good things about the overall property condition.

Languages

Chinese (Mandarin), English, Malay

At a glance

DONE

Hotel size

    • 611 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Local/corner shop

What to do

  • Hiking/biking trails
  • Rock climbing
  • Ziplining

Working away

  • Business centre
  • 10 meeting rooms
  • Conference space (4896 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An indoor pool
  • Arcade/games room

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Kembali Kitchen – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Open daily.
Fairy Tales – This café serves dinner and light fare. Reservations are required. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 200 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • To-go breakfast is offered for an extra charge of approximately MYR 60 for adults and MYR 30 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 11:00 AM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Grand Ion Delemen Hotel Genting Highlands
Grand Ion Delemen Genting Highlands
Grand Ion Delemen
Ion lemen Genting Highlands
Grand Ion Delemen Hotel Hotel
Grand Ion Delemen Hotel Genting Highlands
Grand Ion Delemen Hotel Hotel Genting Highlands

Frequently asked questions

Does Grand Ion Delemen Hotel offer free cancellation for a full refund?

Yes, Grand Ion Delemen Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Ion Delemen Hotel?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 8:00 AM to 11:00 AM.

Are pets allowed at Grand Ion Delemen Hotel?

Sorry, neither pets nor service animals are allowed.

What are the check-in and check-out times at Grand Ion Delemen Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

Is there an on-site casino at Grand Ion Delemen Hotel?

No, this hotel doesn't have a casino, but Genting Casino (10-min drive) and Genting SkyCasino (12-min drive) are both nearby.

What is there to do at Grand Ion Delemen Hotel and nearby?

Have fun with on-site activities such as rock climbing, zip-lining and hiking. Additional recreation nearby includes casino gaming. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre and an arcade. Grand Ion Delemen Hotel also has a garden.

Are there restaurants at or near Grand Ion Delemen Hotel?

Yes, there's an on-site restaurant that offers local and international cuisine.

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Grand Ion Delemen Hotel Reviews

Reviews

7.4

Good

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Poor

Terrible hotel
what a terrible hotel it was- so low on cleanliness and hygiene, staff was terrible and rooms were so dirty
Dheeraj, 2-night trip

4/10 Fair

Worst stay ever.
The hotel lobby was located far away from main entrance. When we entered the room, there's a stench and we found hair and mould in the room. Will not stay again. The only saving grace was that there's a nice burger thatbwas sold just outisde the hotel.
Ming En, 2-night trip

4/10 Fair

Had to pay MR$80/night for baby cot. Not complimentary. Paid cash for the cot & gov tax but unable to give receipt. Advised that receipt will be forwarded to email. In the room, quite a few amenities are out of order like the in room safe, the buttons for “do not disturb”, etc..
Geok, 3-night trip

2/10 Poor

Check in late, no room, let the old people to wait for an hour, tired whole day and still ask to wait. 6 of us and the amenities only have 2 towels and 1 slippers, no shampoo and no drinking water. No phone to call reception, internet not usable, need to go down and cross the street just to talk to reception. Will not be coming back or recommend this place.
Luis, 2-night trip

6/10 Good

Not the greatest, not the worst. A bit pricey for what it is. Room booked for 4 people, could not get more than 3 towels, due to “hotel policy”.
Travis, 3-night trip

8/10 Very good

Been staying here every times i come Genting. Is a comfortable hotel room stay n hope as time passes, there will have more 24hr food or late night bar around will be good
Steve, 3-night trip

4/10 Fair

Window lock spoil, main door lock also spoiled. Check in was terrible , drop of and for parking and check in counter at different block.
CHIA, 2-night trip

2/10 Poor

Old tired and lots of mold!
Was unable to stay room was old, clearly not been used or cleaned for a while and worst of all curtains were full of mold. On discovering this we refused to stay in the room and on returning to reception were half heartedly spoken to about moving room before we had to make a decision to resolve the issue which was to go stay in another hotel. Which was excellent (Swiss gardens)
2-night trip

10/10 Exceptional

The pool kitchen food are excellent, my room is spacious and luxury. Sure I will be back
monique, 1-night trip

10/10 Exceptional

Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
Mohammed Rizwanul, 3-night trip

2/10 Poor

Zero customer service and the property is dirty. Parking is day light robbery
Suresh, 2-night trip

8/10 Very good

Overall, it was good.
Naomi, 1-night trip

2/10 Poor

Property is run down. Window was missing a bolt so a child could fall out. Bathroom garbage can was rusty. Cobwebs and dirty. Front desk unhelpful and sent me to the wrong bus station to buy a ticket which wasted a half day. Smells awful. Avoid this expensive dump.
Sarah, 1-night trip

2/10 Poor

The room very sm
Aik Hong, 2-night trip

6/10 Good

Ok but not good location

4/10 Fair

Unpleasant stay
Chong, 1-night trip

8/10 Very good

The room was generously sized and offered ample space. While the balcony provided a pleasant view, unobstructed vistas of the surrounding scenery would enhance the experience. The hotel provided mineral water and hot beverages, and we enjoyed reliable Wi-Fi connectivity. The toilet facilities met our expectations. However, we noted that the carpet in the sofa area was soiled, making it unsuitable for seating. Additionally, the corridors leading to the rooms were not adequately maintained.
Mannan, 2-night trip

10/10 Exceptional

I'm a returning custer because I like the atmosphere of the environment away from the crowded First World.
Steve, 2-night trip

4/10 Fair

The room stinks every time I stay here
Michael Alfred, 1-night trip

8/10 Very good

Transport rather inconvenient. Room layout is average. Property looks old and room sofa is tear. But the weather and environment are very good.
LEE YOW, 2-night trip

6/10 Good

we are staying The Yanné, Onsen Hotel 9th floor, building corridor very dusty and room full with dust smell, it make us and kid uncomfortable
TECK MIN, 2-night trip

2/10 Poor

There was a construction near to the property and this was not informed in their website and nor the staff feel sorry about it
Meyy, 2-night trip

8/10 Very good

is ok
Yong Leng, 2-night trip

4/10 Fair

I dont like the condition of the hotel and the location of the property. What i like was only the friendliess of the staffs and the manager Hati who unpraded my faulty room to a suite and provided free shuttle bus which was about 15 minutes bus ride to Genting Arena of Star..
Kooi, 3-night trip

4/10 Fair

Definitely not a 5 star hotel and the place was dirty. Sheets werent clean and very dusty.
Eric, 1-night trip