6/10 Good
5 Oct 2024
So….so.
Upon arrival we had originally booked a king room, but plans had changed and we requested 2 queens. Front desk stated since we booked through Hotels.com, they could not accommodate the change, even though they were less than half booked. Upon asking for a roll away bed, they changed their mind and offered the 2 queen room….right next to the one we booked.
The building is newer, but only has the appearance of being clean. Just about every single door is filthy. The entrance to every room as well as inside the barn door to the restroom.
It appeared the toilet had recently been removed and was still loose, as well the tank continued to fill about every other hour. So you could hear it at night.
It does have a pool but no hot tub/jacuzzi.
The gym are was nice and had a lot of equipment.
Overall, I would not stay at this location and will think twice about other Hilton Garden Inns.
Ryan
Ryan, 1-night family trip
Verified Hotels.com guest review