Royalton Antigua, An Autograph Collection All-Inclusive Resort

Properti bintang 4.5
Properti mewah di St. John's dengan 7 restoran, spa

Pilih tanggal untuk melihat harga

Galeri foto untuk Royalton Antigua, An Autograph Collection All-Inclusive Resort

Kolam renang outdoor, dengan payung kolam renang dan kursi berjemur
Video kreator
Perawatan tubuh, aromaterapi, pijat jaringan dalam, dan pijat olahraga
Fasilitas properti
Pemandangan dari kamar
Ajak anak saat Anda menginap di Royalton Antigua, An Autograph Collection All-Inclusive Resort, St. John's dan mereka dapat menikmati klub anak gratis. Tamu dapat mengunjungi spa untuk memanjakan diri pijat jaringan dalam, body wrap, atau facial, dan Gourmet Marché, salah satu 7 restoran, yang menyajikan sarapan, makan siang, dan makan malam. Keunggulan lain di properti mewah ini meliputi 3 bar/lounge, kolam renang outdoor, dan pusat kebugaran. Para traveler terkesan dengan kolam renang dan staf.

Ulasan

7,2 dari 10
Bagus

Fasilitas populer

  • Kolam renang
  • Tersedia kamar terhubung
  • Bar
  • Bebas asap rokok
  • Gym
  • Fasilitas laundry

Fasilitas utama (12)

  • Layanan pembersihan kamar harian
  • Dekat pantai
  • 7 restoran dan 3 bar/lounge
  • Spa layanan lengkap
  • Kolam renang outdoor
  • Klub anak gratis
  • Pusat kebugaran
  • Sauna
  • Kolam renang anak
  • Layanan kamar 24 jam
  • Kafe
  • Ruang pijat/perawatan

Seperti di rumah sendiri (6)

  • Kolam renang anak
  • Klub anak-anak gratis
  • Taman bermain di properti
  • Layanan penitipan anak dalam kamar (dengan biaya tambahan)
  • Tersedia kamar terhubung/bersebelahan
  • Kamar mandi pribadi
Harga saat ini Rp7.460.622
total Rp7.460.622
termasuk pajak & biaya lainnya
15 Jul - 16 Jul

Opsi kamar

Filter tersedia untuk kamar
Menampilkan 6 dari 6 kamar

Luxury Junior Suite Swim Out Diamond Club

9,4 dari 10
Sempurna
(6 ulasan)

Unggulan

Halaman
Balkon atau teras
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
???
TV layar datar
Gorden/tirai kedap cahaya
  • 39 meter persegi
  • Kapasitas 4
  • 1 king ATAU 2 queen

Luxury Junior Suite Bay View Diamond Club

9,6 dari 10
Sempurna
(4 ulasan)

Unggulan

Halaman
Balkon atau teras
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
???
TV layar datar
Gorden/tirai kedap cahaya
  • 39 meter persegi
  • Pemandangan teluk
  • Kapasitas 4
  • 1 king ATAU 2 queen

Luxury Junior Suite

7,6 dari 10
Bagus
(41 ulasan)

Unggulan

Halaman
Balkon atau teras
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
???
TV layar datar
Gorden/tirai kedap cahaya
  • 41 meter persegi
  • Pemandangan gunung
  • Kapasitas 4
  • 1 king dan 1 tempat tidur sofa double ATAU 2 queen dan 1 tempat tidur sofa double

Luxury Junior Suite Bay View

8,4 dari 10
Sangat bagus
(40 ulasan)

Unggulan

Halaman
Balkon atau teras
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
???
TV layar datar
Gorden/tirai kedap cahaya
  • 39 meter persegi
  • Pemandangan teluk
  • Kapasitas 4
  • 1 king ATAU 2 queen

Luxury Junior Suite Diamond Club

8,0 dari 10
Sangat bagus
(1 ulasan)

Unggulan

Halaman
Balkon atau teras
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
AC
???
TV layar datar
Gorden/tirai kedap cahaya
  • 41 meter persegi
  • Pemandangan gunung
  • Kapasitas 4
  • 1 king dan 1 tempat tidur sofa double ATAU 2 queen dan 1 tempat tidur sofa double

Chairman Overwater Bungalows Diamond Club

10,0 dari 10
Sempurna
(1 ulasan)

Unggulan

Halaman
Balkon atau teras
Ruang makan terpisah
Ruang duduk terpisah
Perabotan berbeda tiap kamar
Dekorasi berbeda tiap kamar
Kolam berendam pribadi
Bak spa pribadi indoor
  • 134 meter persegi
  • Pemandangan samudra
  • Kapasitas 2
  • 1 king

Properti serupa

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Tentang kawasan sekitar

Peta
Five Islands VIllage, St. John's, Saint John

Yang ada di sekitar

  • Teluk Galley - 3 mnt jalan kaki - 0.3 km
  • Pantai Hawksbill - 17 mnt jalan kaki - 1.5 km
  • Pantai Teluk Deep - 18 mnt jalan kaki - 1.6 km
  • Pantai Jolly - 18 mnt berkendara - 15.6 km
  • Teluk Hermitage - 20 mnt berkendara - 15.5 km

Berkeliling

  • St. John's (ANU-Bandara Internasional V.C. Bird) - 27 mnt berkendara
  • Plymouth (MNI-Gerald's Field) - 30,2 mile/48,7 km

Restoran

  • ‪Hemingways Caribbean Cafe - ‬8 mnt berkendara
  • ‪Score - ‬3 mnt berkendara
  • ‪Big Banana - ‬8 mnt berkendara
  • ‪Harbour View Bar & Cafe Antigua - ‬8 mnt berkendara
  • ‪Enzo's Restaurant - ‬8 mnt berkendara

Tentang properti ini

Royalton Antigua, An Autograph Collection All-Inclusive Resort

Ajak anak saat Anda menginap di Royalton Antigua, An Autograph Collection All-Inclusive Resort, St. John's dan mereka dapat menikmati klub anak gratis. Tamu dapat mengunjungi spa untuk memanjakan diri pijat jaringan dalam, body wrap, atau facial, dan Gourmet Marché, salah satu 7 restoran, yang menyajikan sarapan, makan siang, dan makan malam. Keunggulan lain di properti mewah ini meliputi 3 bar/lounge, kolam renang outdoor, dan pusat kebugaran. Para traveler terkesan dengan kolam renang dan staf.

All-inclusive

Di Royalton Antigua, An Autograph Collection All-Inclusive Resort, tersedia harga kamar all-inclusive. Harga ini lebih mahal karena telah mencakup fasilitas makan dan minum di hotel yang sudah termasuk dalam harga kamar (beberapa pembatasan mungkin berlaku).

Uang tip dan pajak

Termasuk uang tip dan uang tip tambahan dari tamu diterima.

Makanan dan minuman

Termasuk semua makanan à la carte dan makanan ringan
Layanan kamar 24-jam
Minibar dalam kamar (termasuk semua minuman)

Aktivitas dan fasilitas/peralatan

Termasuk semua kegiatan di lokasi dan penggunaan fasilitas dan perlengkapannya.

Bahasa

Inggris, Prancis, Spanyol

Selengkapnya tentang properti ini

VISIBILITY

Sekilas

Ukuran hotel

    • 292 properti
    • Diatur lebih dari 9 lantai

Saat tiba/pulang

    • Check-in mulai: 15.00; Batas waktu check-in: tengah malam
    • Check-in lebih akhir tergantung ketersediaan
    • Usia check-in minimal - 18
    • Waktu check-out adalah tengah hari

Petunjuk check-in khusus

    • Resepsionis di properti akan menyambut tamu saat kedatangan

Diperlukan saat check-in

    • Kartu kredit atau deposit tunai diperlukan untuk biaya tak terduga
    • Kartu identitas berfoto yang diterbitkan pemerintah diperlukan
    • Usia minimal untuk check-in adalah 18 tahun

Anak-anak

    • Tidak ada tempat tidur bayi
    • Gratis klub anak

Hewan peliharaan

    • Hewan peliharaan atau hewan pemandu tidak diperkenankan

Internet

    • Gratis WiFi di area umum
    • Gratis Wi-Fi di kamar

Parkir

    • Parkir mandiri gratis di properti
    • Parkir valet gratis di properti

Informasi lainnya

    • Properti bebas-rokok
LOB_HOTELS

Fasilitas properti

Makanan dan minuman

  • 7 restoran
  • 3 bar/lounge
  • Kafe
  • Layanan kamar 24 jam
  • Toko roti/camilan

Bepergian dengan anak-anak

  • Klub anak gratis
  • Kolam renang anak
  • Taman bermain
  • Penitipan anak di kamar (biaya tambahan)

Aktivitas

  • Kelas kebugaran
  • Kelas yoga
  • Pantai di sekitar
  • Bersnorkel

Layanan

  • Resepsionis 24 jam
  • Layanan concierge
  • Bantuan tur/tiket
  • Layanan dry cleaning/laundry
  • Salon rambut
  • Penitipan koper
  • Layanan pernikahan
  • Staf multibahasa
  • Kursi berjemur kolam renang
  • Payung kolam renang

Fasilitas

  • 2 bangunan/gedung
  • Dibangun tahun 2018
  • Brankas di resepsionis
  • Taman
  • Teras
  • Pusat kebugaran
  • Kolam renang outdoor
  • Ruang permainan/arcade
  • Spa dengan layanan lengkap
  • Sauna
  • Ruang pijat/perawatan
  • Aula perjamuan

ROOM

Fasilitas kamar

Terhibur

  • Televisi layar datar
  • TV satelit
  • Film berbayar

Kenyamanan rumah

  • AC
  • Kipas angin langit-langit
  • Minibar
  • Pemanas air untuk kopi/teh
  • Setrika/meja setrika
  • Tirai jendela

Tidur nyenyak

  • Tirai kedap cahaya
  • Layanan penyiapan tempat tidur
  • Seprai premium

Yang bisa dinikmati

  • Balkon atau patio
  • Halaman pribadi
  • Dilengkapi dengan perabotan berbeda-beda dan didekorasi berbeda-beda

Menyegarkan

  • Kamar mandi pribadi
  • Shower
  • Perlengkapan mandi gratis
  • Pengering rambut
  • Disediakan handuk

Tetap terhubung

  • Meja tulis
  • Akses Internet nirkabel gratis
  • Panggilan panggilan internasional gratis dan panggilan interlokal gratis gratis

Makanan dan minuman

  • Kursi makan untuk bayi

Lainnya

  • Pembersihan kamar harian
  • Brankas
  • Tersedia kamar terhubung
  • Akses melalui koridor luar
  • Buku panduan/rekomendasi
  • Panduan bersantap restoran

STAR_OUTLINE

Fitur khusus

Spa

Tamu dapat memanjakan diri di spa di lokasi, yang memiliki 6 kamar perawatan. Layanan pijat tersedia di pantai dan di spa; layanan lainnya mencakup deep-tissue massage, sport massage, dan facial. Spa ini menyediakan aneka terapi perawatan, yang mencakup aromaterapi dan refleksiologi.

Tempat makan

Gourmet Marché - restoran prasmanan ini menyajikan sarapan, makan siang, dan makan malam.
Grazie Trattoria - restoran ini memiliki spesialisasi masakan Italia dan hanya menyajikan makan malam. Buka setiap hari
Caribbean Restaurant & Gr - restoran ini memiliki spesialisasi masakan Amerika dan hanya menyajikan makan malam. Buka setiap hari
Culinary Experience - restoran ini memiliki spesialisasi masakan internasional dan hanya menyajikan makan malam. Buka setiap hari
Hunter Steakhouse - restoran steik ini memiliki spesialisasi masakan internasional dan hanya menyajikan makan malam. Buka setiap hari

MONETIZATION_ON

Biaya & kebijakan

Anak-anak & tempat tidur tambahan

  • Pengasuhan bayi di kamar tersedia dengan biaya tambahan

Kolam renang, spa, dan gym (jika ada)

  • Reservasi diperlukan untuk layanan pijat dan perawatan spa dan dapat dilakukan dengan menghubungi properti menggunakan nomor yang ada pada konfirmasi pemesanan.

Kebijakan

Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak. Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai.
Properti ini memiliki kamar yang terhubung/bersebelahan, yang tergantung pada ketersediaan dan bisa diminta dengan menghubungi properti menggunakan nomor yang ada pada konfirmasi pemesanan.
Properti ini tidak memiliki lift.
Tamu dapat merasa tenang dengan adanya pendeteksi asap di properti.
Properti ini menerima kartu kredit, kartu debit, dan uang tunai.
Menerima kartu kredit: Visa, Mastercard, American Express
Tersedia transaksi non-tunai.

Juga dikenal sebagai

Royalton Antigua Resort All Inclusive St. John's
Royalton Antigua All Inclusive St. John's
Royalton Antigua Inclusive St
Royalton Antigua Resort Spa – All Inclusive
Royalton Antigua An Autograph Collection All Inclusive Resort

HELP_OUTLINE

Pertanyaan umum

Apakah Royalton Antigua, An Autograph Collection All-Inclusive Resort menawarkan pembatalan gratis untuk refund penuh?

Ya, Royalton Antigua, An Autograph Collection All-Inclusive Resort memiliki harga kamar refundable penuh yang tersedia untuk dipesan di situs web kami. Jika Anda memesan harga refundable, pemesanan ini dapat dibatalkan hingga beberapa hari sebelum check-in tergantung kebijakan pembatalan properti. Cukup pastikan untuk membaca kebijakan pembatalan properti ini untuk syarat dan ketentuan pastinya.

Apakah Royalton Antigua, An Autograph Collection All-Inclusive Resort memiliki kolam renang?

Ya, ada kolam renang outdoor dan kolam renang anak.

Apakah Royalton Antigua, An Autograph Collection All-Inclusive Resort mengizinkan hewan peliharaan?

Maaf, hewan peliharaan maupun hewan pemandu tidak diperkenankan.

Apakah parkir di properti ditawarkan Royalton Antigua, An Autograph Collection All-Inclusive Resort?

Ya, tersedia parkir parkir mandiri dan parkir valet gratis.

Kapan waktu check-in dan check-out di Royalton Antigua, An Autograph Collection All-Inclusive Resort?

Check-in mulai pukul: 15.00; Batas waktu check-in pukul: tengah malam. Check-out dilakukan pada tengah hari.

Apakah Royalton Antigua, An Autograph Collection All-Inclusive Resort memiliki kasino di dalamnya?

Tidak, properti ini tidak memiliki kasino, namun King's Casino (8 menit berkendara) berada tidak jauh.

Apa saja yang dapat dilakukan di Royalton Antigua, An Autograph Collection All-Inclusive Resort dan sekitarnya?

Nikmati fasilitas rekreasi terdekat seperti snorkeling pada bulan-bulan yang lebih hangat. Fasilitas rekreasi lain yang ada di properti termasuk kelas aerobik dan kelas yoga. Manjakan diri dengan perawatan di spa dan berenang di kolam renang outdoor. Royalton Antigua, An Autograph Collection All-Inclusive Resort juga memiliki 3 bar, sauna, dan pusat kebugaran, serta ruang permainan/arcade dan taman.

Apakah ada restoran di dekat Royalton Antigua, An Autograph Collection All-Inclusive Resort?

Ya, ada 7 restoran di properti, dengan keunggulan masakan Italia.

Apakah Royalton Antigua, An Autograph Collection All-Inclusive Resort memiliki ruang outdoor pribadi?

Ya, setiap kamar dilengkapi dengan balkon atau patio dan halaman pribadi.

Seperti apa area di sekitar Royalton Antigua, An Autograph Collection All-Inclusive Resort?

Royalton Antigua, An Autograph Collection All-Inclusive Resort berada hanya 4 menit berjalan kaki dari Teluk Galley dan 12 menit berjalan kaki dari Pantai Hawksbill.

Ulasan Royalton Antigua, An Autograph Collection All-Inclusive Resort

Ulasan

7,2

Bagus

8,2/10

Kebersihan

7,6/10

Staf & layanan

7,8/10

Fasilitas

7,8/10

Kondisi & fasilitas properti

8,0/10

Ramah lingkungan

Ulasan

2/10 Buruk

Horrible!

Very rude staff and absolutely no service at all. Was there for 6 days and I would recommend everyone to spend your money somewhere else.
Mie Marie, perjalanan keluarga 6 malam
Ulasan tamu Hotels.com yang terverifikasi

10/10 Sempurna

Ckemp

The hotel was excellent, the staff friendly and the food was great
Carl, perjalanan keluarga 3 malam
Ulasan tamu Hotels.com yang terverifikasi

4/10 Lumayan

The actual property is excellent. Great beach, updated rooms. However, the service is subpar. For a supposed luxury experience, it misses the mark. Staff are generally rude and apathetic. The hotel is slow to reply to emails, if ever. Staff are rarely pleasant, barely telling you hello. Worst of all was how they handle issues. We booked a room for 3 people, were given 1 king bed and a pull out, the pull out was broken. We made a complaint, and for 3 days, were told it would be checked, and they would see if we could get a room with two beds ( this was requested at booking). Finally, after letting our ‘butler’ know how many times we complained to the front desk and night butler, a rollaway bed was finally brought on the last night. The hotels air conditioning stopped working for the last two days, and only one elevator worked for a part of the trip. Food was mediocre. Reservations were hard to get despite having diamond club. The hotel never asked for reservation time preferences, so changing reservations were impossible. We had dinner at 9pm when most items were finished. Truly disappointing. The beach is beautiful though, but good luck getting a beach chair, since staff come clear away towels and guests hog them by leaving personal items as they go for lunch.
Matthew, perjalanan keluarga 4 malam
Ulasan tamu Expedia yang terverifikasi

2/10 Buruk

Antelina, perjalanan 5 malam
Ulasan tamu Hotels.com yang terverifikasi

2/10 Buruk

Jennifer, perjalanan 7 malam
Ulasan tamu Expedia yang terverifikasi

8/10 Sangat Baik

Yesika, perjalanan 4 malam
Ulasan tamu Expedia yang terverifikasi

6/10 Bagus

The AC was out in all of the guest rooms for days and was never fixed. We called and complained and no one said or tried to rectify anything. Service staff at the restaurants and bars were exceptional. Front desk wasn’t very helpful.
Rayann Jamella, perjalanan romantis 4 malam
Ulasan tamu Expedia yang terverifikasi

6/10 Bagus

Most of waiters are not friendly, cold responses. When asking to get something they do not return with an answer. They just ignore. Food variety unacceptable. Most of cooked food is oily. People in a kitchen work without gloves. Rooms were pretty much clean. Beach is nice. Entertainment was weak. Only the white party was nice.
RIMMA, perjalanan keluarga 5 malam
Ulasan tamu Expedia yang terverifikasi

8/10 Sangat Baik

Great resort.
Christopher Jerome, perjalanan romantis 4 malam
Ulasan tamu Expedia yang terverifikasi

4/10 Lumayan

The property and beach are beautiful. However food was awful and staff unfriendly and lazy.
Elizabeth, perjalanan keluarga 5 malam
Ulasan tamu Expedia yang terverifikasi

10/10 Sempurna

Maribeth, perjalanan 5 malam
Ulasan tamu Expedia yang terverifikasi

8/10 Sangat Baik

Mixed review but the beach is top tier

Highlights -The beach -Lots of staff to help -Well laid out resort -Scoops is an excellent option to have all day -Room sizes -Variety of entertainment and activities Lowlights -Check in process was chaotic -Need another set of elevators. 2 is not enough for 2 buildings. Especially at peak breakfast and dinner times. Broke down twice while we were there. -4 of 7 restaurants require reservations, and are only open from 6-10 pm. One requires payment. -Really only one restaurant that serves a full breakfast -Took really long to get food at Score -Beach grill is quite small and food options are limited -Would be nice to have snacks such as potato chips or nuts especially for families with young children
Deep Bay Beach
On the footpath to Fort Barrington
View of hotel and deep bay beach from Fort Barrington
Ramona, perjalanan keluarga 4 malam
Ulasan tamu Hotels.com yang terverifikasi

2/10 Buruk

I had $200 USD cash stolen from the room. I spoke to the housekeeping manager and they investigated but no one came forward to return the cash. I’ve never had this in a hotel before. Very disappointed
Emily, perjalanan bersama teman 2 malam
Ulasan tamu Expedia yang terverifikasi

10/10 Sempurna

The Royalton Antigua in St John was really incredible. Everything was just as advertised. The facilities were very well kept, the pool area was great for hanging out and the beach was dreamy. Lots of activities by the VibeTeam kept things interesting and great nightly shows. We did a couple of excursions, but spent most of our time at the resort. Food was excellent, lots of options and loved the restaurants. We also did the Diamond Club all-inclusive package and had butlers help with reservations and other requests. All in all, it was an amazing time. Will definitely return.
Arnold, perjalanan keluarga 6 malam
Ulasan tamu Expedia yang terverifikasi

8/10 Sangat Baik

I like the cleanliness and the staff.
Enaude, perjalanan 5 malam
Ulasan tamu Expedia yang terverifikasi

10/10 Sempurna

Great
christina, perjalanan keluarga 5 malam
Ulasan tamu Expedia yang terverifikasi

8/10 Sangat Baik

The staff really tried hard and were amazing.
Julie, perjalanan keluarga 7 malam
Ulasan tamu Expedia yang terverifikasi

10/10 Sempurna

Friendly staff! Food was good and plentiful with good variety.
Jon Anthony, perjalanan romantis 8 malam
Ulasan tamu Expedia yang terverifikasi

10/10 Sempurna

I had the pleasure of meeting Kimberly, one of the main reception staff at Royalton, and she made a truly wonderful impression on me. From the moment I arrived, she was friendly, professional, and went out of her way to ensure I felt comfortable and well looked after. Her warm personality and genuine care for guests made my stay even more memorable. Kimberly is attentive, helpful, and always greets you with a smile — she is a real asset to the Royalton team. Thank you, Kimberly, for your kindness and for making my stay so special. I look forward to returning and hope to see you again!
Denisa, perjalanan bisnis 3 malam
Ulasan tamu Expedia yang terverifikasi

8/10 Sangat Baik

Hotel was clean and well kept. The staff was accommodating. My only complaint is that the food quality can be improved. I would rate the buffet and score bar 3 out of 10. The food was bland and tasteless. We didn’t get a chance to eat at the specialty restaurants because there were no available reservations for the 4 nights that we were there.
LaToya, perjalanan bersama teman 4 malam
Ulasan tamu Expedia yang terverifikasi

6/10 Bagus

10 day break

The hotel is a large complex with a few restaurants and bars. The bar areas were nice but we found the food more 3 star than 5 star. The buffet was typical of an all inclusive hotel with a lot of options but nothing particularly special. We dined at the Italian restaurant one night which was ok but had to wait over 30 minutes to be seated despite a reservation time. We went to the steak house twice which was very good the first time but the second time we both had steaks that were mostly grissle! One bar stayed open to nearly 2 am which is not normal for an all inclusive hotel but it was fairly quiet most nights. The room was nice and modern but the view was over the lagoon not the sea which sadly attracted lots of mozzies and gnats and limited the time we sat on the balcony. The beach area was nice and most days we got sun beds fairly easily. There isn’t a lot around the area apart St John’s which is about 15 minutes in a taxi for €20 each way. It is busy around the quay area in the day but we don’t recommend going in the evening as not so appealing. Overall would we return NO especially at a cost of about £500 a night for 2.
Matthew, perjalanan 9 malam
Ulasan tamu Hotels.com yang terverifikasi

4/10 Lumayan

Don’t be fooled by the classification “Suite”. They’re just standard hotel rooms. So no separate bedroom. Staff varies dramatically from friendly, via uninterested to just rude (especially in body language). Items missing or exchanged without notification from ordered food. And several items on the menu are not available.
Danny, perjalanan romantis 7 malam
Ulasan tamu Expedia yang terverifikasi

2/10 Buruk

Terrible Resort Royalton autograph

When checking in lots of hidden fees. Could not get any dinner reservations and we arrived on Wednesday. Run out of cranberry juice and also other cocktails mixed. The curtains in room was old and hanging off hooks. When ordering food late no french fries for couple of days. The staff including the Manager at hotel needs customer service class. This hotel is very old and not manager very well. It’s 2 star not not a 4.5 on your site. It needs to be update so that people are aware. The food was not good because we could only eat at buffet all meals. The lights in rooms would not come on and when you called down their trying to explain to you what to do. I don’t work at hotel you need to have maintenance come up. The front desk surely needs to be more customer service oriented. The people in buffet was nice and also people at pool very nice. Upper management have to respect. I could go on and on but next time I will look close before booking with Hotels.com. Post true stuff about hotels not false advertising
Gwendolyn, perjalanan bersama teman 4 malam
Ulasan tamu Hotels.com yang terverifikasi

2/10 Buruk

There were so nay issues at this resort, I don't know where to begin. The major ones were when we checked in they put us in a room that was already occupied by another guest. We could never get reservations at the restaurants since they were all taken by the diamond club members. i went to the hotel concierge several times with no results they just don't care at this resort.
Jens, perjalanan bersama teman 8 malam
Ulasan tamu Travelocity yang terverifikasi

4/10 Lumayan

Do Better

Check in is horrible. You book a certain type of room and they give you another and make you wait until the next day to get the room you requested. They hike the food prices up at Caribbean Restaurant and think you’re going to pay more…. NOT!
Felisha, perjalanan bersama teman 4 malam
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