Hotel Metropolitan Saitama Shintoshin, close to Saitama Super Arena, offers a warm welcome with a coffee shop/cafe and restaurant. Stay connected with in-room WiFi, enjoy luggage storage and dry cleaning/laundry services. The helpful staff has left a lasting impression on previous guests.
Hotel Metropolitan Saitama Shintoshin offers a fantastic location, putting you only steps from Saitama Super Arena. Guests looking for a bite to eat can visit カフェ クロスヤード, which serves breakfast and lunch. Fellow travellers love the helpful staff and overall property condition.
Languages
English, Japanese
At a glance
Hotel size
157 rooms
Arriving/Leaving
Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking only available on request
On-site self-parking (JPY 3300 per night)
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Coffee shop
Shared microwave
Travelling with children
Children stay for free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Facilities
ATM/banking
Safe-deposit box at front desk
At least 80% of lighting from LEDs
Accessibility
Lift
Room amenities
Be entertained
Flat-screen television
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Slippers
Sleep well
Soundproofed rooms
Freshen up
Private bathroom
Electronic bidet
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Special features
Dining
カフェ クロスヤード – This café serves breakfast, lunch and light fare.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 2530 for adults and JPY 1430 for children
Parking
Self-parking costs JPY 3300 per night
Guests must contact this property in advance to reserve on-site parking
Policies
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests traveling with a service animal must contact the property prior to arrival.
Also known as
Metropolitan Saitama-Shintoshin
Metropolitan SaitamaShintoshi
Hotel Metropolitan Saitama Shintoshin
Hotel Metropolitan Saitama Shintoshin Hotel
Hotel Metropolitan Saitama Shintoshin Saitama
Hotel Metropolitan Saitama Shintoshin Hotel Saitama
Frequently asked questions
Does Hotel Metropolitan Saitama Shintoshin offer free cancellation for a full refund?
Yes, Hotel Metropolitan Saitama Shintoshin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Metropolitan Saitama Shintoshin?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Metropolitan Saitama Shintoshin?
Yes. Self-parking costs JPY 3300 per night.
What are the check-in and check-out times at Hotel Metropolitan Saitama Shintoshin?
You can check in starting at 3 PM. Check-out time is 11 AM.
Are there restaurants at or near Hotel Metropolitan Saitama Shintoshin?
Yes, there's an on-site restaurant, カフェ クロスヤード.
What's the area around Hotel Metropolitan Saitama Shintoshin like?
Hotel Metropolitan Saitama Shintoshin is a short 2-minute walk from Saitama-Shintoshin Station and 7 minutes' walk from Keyaki Hiroba.
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Hotel Metropolitan Saitama Shintoshin Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
18 Nov 2024
I liked how quiet my stay was. Rooms were nice. It was also super convenient to be located so close to the train station and the arena.
Ashley
Ashley, 2-night trip
8/10 Very good
21 Nov 2024
It’s very clean and convenient
Sherwin Mark
Sherwin Mark, 2-night trip
10/10 Exceptional
29 Jan 2024
Good quality and very comfortable.
Tatsuya
Tatsuya, 3-night trip
10/10 Exceptional
19 May 2024
Hotel Metropolitan Saitama Shitoshin
The hotel was at an excellent JR train station, it is just 2 minutes to the hotel. The front desk staffs were very nice and friendly, I did not expect they even help to take our luggages into our room. The buffect breakfast was provided a lot of choice, and the food was yummy. The cafe staffs provided very good service. The room price of the hotel was reasonable. We enjoyed the stay and had a good time, we would come to this hotel again, thank you for the service.