Hampton Inn Richmond West Innsbrook puts you just a 5-minute drive from Short Pump Town Center. You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
135 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:00 AM–10:00 AM
Bar/lounge
Coffee/tea in a common area
What to do
Golf lessons nearby
Rafting nearby
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Built in 1994
Safe-deposit box at front desk
Television in common areas
Fitness center
An outdoor pool
Banquet hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
55-inch LCD TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower/tub combination
Hair dryer
Towels
Stay connected
Desk
Free weekday newspapers
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Mini-fridge
More
Daily housekeeping
Connecting/adjoining rooms available
Energy-saving switches
Mobile key entry
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 15.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 9 AM to 9 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Hampton Inn Richmond West
Hampton Inn Richmond West Glen Allen
Hampton Inn Richmond West Hotel
Hampton Inn Richmond West Hotel Glen Allen
Hampton Inn West
Hampton Inn West Richmond
Glen Allen Hampton Inn
Hampton Inn Glen Allen
Hampton Inn Richmond-West Hotel Glen Allen
Hampton Inn Richmond West
Hampton Inn Richmond West Short Pump
Hampton Inn Richmond West Innsbrook Hotel
Hampton Inn Richmond West Innsbrook Glen Allen
Hampton Inn Richmond West Innsbrook Hotel Glen Allen
Frequently asked questions
Does Hampton Inn Richmond West Innsbrook offer free cancellation for a full refund?
Yes, Hampton Inn Richmond West Innsbrook does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hampton Inn Richmond West Innsbrook?
Yes, there's an outdoor pool. Guests have pool access from 9 AM to 9 PM.
Are pets allowed at Hampton Inn Richmond West Innsbrook?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hampton Inn Richmond West Innsbrook?
Yes, there's free self parking.
What are the check-in and check-out times at Hampton Inn Richmond West Innsbrook?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Hampton Inn Richmond West Innsbrook and nearby?
Have fun with nearby activities such as rafting and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 19, 2024
Craig
Craig, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 15, 2024
Towanda
Towanda, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 12, 2024
Well maintained. No issues
Clay
Clay, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 12, 2024
Jen
Jen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 6, 2024
francis
francis, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Nov 26, 2024
Friendly place, hard bed. Skip the 'meat'.
This bed was so terrible, I actually woke from dreaming that I was sleeping on a pile of drywall panels. The theme fits with the breakfast sausages which were obviously reconstituted wood shavings and insulation fluff.
Hoping this experience was a one-off. Staff was excellent and property condition seems good.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Annmarie
Annmarie, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 1, 2024
Way Home Hampton Inn
Spotless room and breakfast area
Tom
Tom, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Oct 27, 2024
Nhi
Nhi, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2024
Lori L
Lori L, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 20, 2024
Preston
Preston, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 19, 2024
Melodie
Melodie, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 18, 2024
Paula
Paula, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 14, 2024
krishna
krishna, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2024
Considering they’re under full renovations, I’m not going to sit here and knock them for that. Every business has to do this at some point and some people complain horribly about anything. The rooms were clean. The bed was comfortable and the staff was great! I’ve stayed there several times and I will continue to do so.
Verified traveler
1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Sep 26, 2024
It is a great hotel, very helpfull staff, you do need to do something with the pillows and be linens and towels that smell like old sweat. I have stayed there 3-4 times and each time, particularly the pillows stink. You are too nice a hotel for something like that.
Verified traveler
1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Sep 23, 2024
This was our first time staying in this location, we were traveling for work and only needed one night. Could use a little spruce up.
Richard
Richard, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 23, 2024
Room was tired and beds were uncomfortable. Staff was friendly and professional.
Gwen
Gwen, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Sep 22, 2024
Katrina
Katrina, 1-night trip
Verified Expedia guest review
2/10 Poor
Sep 22, 2024
Justin
Justin, 2-night trip
Verified Expedia guest review
6/10 Good
Sep 22, 2024
Old, shower shelf broken, no pillow for sofa bed...
Heather
Heather, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 22, 2024
Have stayed here quite a few times when the price is right
junius
junius, 1-night trip
Verified Travelocity guest review
10/10 Exceptional
Sep 20, 2024
It's a nice hotel with a convenient location to certain business meetings close to Richmond.
Leigh Anne
Leigh Anne, 1-night romance trip
Verified Expedia guest review
2/10 Poor
Sep 20, 2024
David-Susan
David-Susan, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Sep 20, 2024
Elevator was dirty, bathroom could have been cleaned a little better, air conditioning didn’t work good enough, found used dental floss pick in bedding