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Hilton Phoenix Tapatio Cliffs Resort

4.0 star property
Golfers delight in 18 holes while families splash into fun with waterslides. Enjoy delicious dining options and rejuvenate with spa treatments.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hilton Phoenix Tapatio Cliffs Resort

Exterior
Lobby
Exterior
7 outdoor pools, cabanas (surcharge), pool umbrellas
3 restaurants, breakfast served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Spa
  • Electric vehicle charging point
  • Bar
  • 24/7 front desk
  • Pool
Main amenities
  • Housekeeping (on request)
  • Golf course
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 7 outdoor pools and 7 spa tubs
  • Free water park
  • Breakfast available
  • WiFi in the lobby
  • 24-hour fitness center
  • Outdoor tennis court
  • Sauna
  • Waterslide
Feel at home
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bedroom
  • Living room
The price is $271
includes taxes & fees
$241 per night
Feb 17 - Feb 18

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Suite, 1 Bedroom

Minibar

Suite, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Mountain View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Falls Location)

Suite, 2 Queen Beds (Falls Location) | Exterior

Suite, 2 Queen Beds (Falls Location)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Mountain View

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Ambassador)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom (Ambassador)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 880 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Allergy Friendly

Minibar

Suite, 2 Queen Beds, Allergy Friendly

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Allergy Friendly

Minibar

Suite, 1 King Bed, Allergy Friendly

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Exterior

Suite, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Exterior

Suite, 2 Queen Beds

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Poolside

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Poolside

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 880 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Falls Location)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed (Falls Location)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 540 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Accessible, Bathtub

Signature Room, 1 King Bed, Accessible, Bathtub | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Signature Room, 1 King Bed, Accessible, Bathtub

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 1195 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Living area | 65-inch LCD TV with cable channels, TV, pay movies

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Poolside

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Poolside

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Grand Suite, 2 Bedrooms

Grand Suite, 2 Bedrooms | Living area | 65-inch LCD TV with cable channels, TV, pay movies

Grand Suite, 2 Bedrooms

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 2303 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Non Smoking

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Signature Suite, 1 King Bed

Highlights

Balcony or patio
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
  • 1195 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
  • 560 sq ft
  • Sleeps 6
  • 2 Queen Beds

Similar properties

7 outdoor pools, pool umbrellas, sun loungers

Hilton Phoenix Resort at the Peak

Pool
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7.6 out of 10, Good, 3,232 reviews
The price is $255
includes taxes & fees
$226 per night
Feb 2 - Feb 3
Hilton Phoenix Resort at the Peak
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About the neighborhood

Map
11111 N 7th St, Phoenix, AZ, 85020

What's nearby

  • Lookout Mountain Golf Club - 3 min walk
  • Castles N' Coasters - 9 min drive
  • Musical Instrument Museum - 14 min drive
  • Grand Canyon University - 15 min drive
  • Kierland Commons - 17 min drive

Getting around

  • Phoenix Deer Valley Airport (DVT) - 16 min drive
  • Scottsdale, AZ (SCF) - 18 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 22 min drive
  • Mesa, AZ (MSC-Falcon Field Municipal) - 39 min drive
  • Chandler, AZ (CHD-Chandler Municipal) - 43 min drive
  • Phoenix - Mesa Gateway Airport (AZA) - 56 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Carolina's Mexican Food North - ‬4 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Scramble - ‬2 min drive

About this property

Hilton Phoenix Tapatio Cliffs Resort

Hilton Phoenix Tapatio Cliffs Resort puts you within a 15-minute drive of Biltmore Fashion Park and features a golf course and a free water park. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Different Pointe of View, one of 3 restaurants, serves dinner. Other highlights at this Mediterranean resort include 7 outdoor pools, a poolside bar, and a 24-hour fitness center. Fellow travelers love the pool and helpful staff.

Languages

English, Russian, Spanish

At a glance

DONE

Hotel size

    • 584 units
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests will receive smart lock details
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • WiFi in public areas*
    • WiFi and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • To-go breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free water park access
  • Grocery/convenience store
  • Children's menu

What to do

  • Tennis
  • Basketball
  • Golf lessons
  • Golfing
  • Shopping
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • 24-hour business center
  • 36 meeting rooms
  • Computer station
  • Conference center (16000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Golf cart on site
  • Golf clubs on site
  • Pool loungers
  • Pool umbrellas

Facilities

  • 28 buildings/towers
  • Built in 1982
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • Golf course on site
  • Golf driving range on site
  • 7 outdoor pools
  • Free water park
  • Full-service spa
  • Golf pro shop on site
  • 6 outdoor pickleball courts
  • 7 spa tubs
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Waterslide
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Mediterranean architecture

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 65-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

What to enjoy

  • Balcony or patio
  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Mini-fridge

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Tocaloma Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

Dining

Different Pointe of View - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Pointe In Tyme - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Cascades Cafe - This poolside café serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Lobby Coffee Bar - Onsite coffee shop. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 75 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 43.90 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness center access
    • Phone calls (may be limited)
    • Pool access

Optional extras

  • WiFi is available in guestrooms for USD 9.95
  • WiFi is available in public areas for USD 11.95 (rates may vary)
  • Wired internet access is available in guestrooms for USD 9.95 (rates may vary)
  • To-go breakfast is offered for an extra charge of approximately USD 9 to 20 per person

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 23 to October 10:
  • Golf course

Pool, spa, & gym (if applicable)

  • Children under 10 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property requires a cash deposit for any bookings where payment for the stay will be made in cash.

Also known as

Hilton Cliffs Tapatio Resort
Hilton Pointe Tapatio Cliffs Resort
Hilton Tapatio
Pointe Hilton Resort
Pointe Hilton Tapatio Cliffs Resort
Pointe Hilton Tapatio Cliffs Resort Phoenix
Pointe Tapatio Cliffs
Pointe Tapatio Cliffs Resort
Tapatio Cliffs Hilton
Tapatio Hilton
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Pointe Hilton Tapatio Cliffs Phoenix
Pointe Hilton Tapatio Cliffs
Hilton Phoenix
Phoenix Hilton
Hilton Phoenix Tapatio Cliffs
Pointe Hilton Tapatio Cliffs Resort
Hilton Phoenix Tapatio Cliffs Resort Resort
Hilton Phoenix Tapatio Cliffs Resort Phoenix

Frequently asked questions

Does Hilton Phoenix Tapatio Cliffs Resort offer free cancellation for a full refund?
Yes, Hilton Phoenix Tapatio Cliffs Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Phoenix Tapatio Cliffs Resort?
Yes, there are 7 outdoor pools.
Are pets allowed at Hilton Phoenix Tapatio Cliffs Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hilton Phoenix Tapatio Cliffs Resort?
Yes, there's free self and valet parking. Electric vehicle charging is available.
What are the check-in and check-out times at Hilton Phoenix Tapatio Cliffs Resort?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hilton Phoenix Tapatio Cliffs Resort?
No, this resort doesn't have a casino, but Talking Stick Resort Casino (23-min drive) and Desert Diamond Casino - West Valley (24-min drive) are both nearby.
What is there to do at Hilton Phoenix Tapatio Cliffs Resort and nearby?
Tee off at the onsite golf course, and improve your game on the tennis courts. Additional recreation onsite includes basketball. Indulge in a treatment at the spa and soothe your senses in one of the 7 spa tubs. Hilton Phoenix Tapatio Cliffs Resort also has 7 outdoor pools and 3 bars, as well as a 24-hour fitness center and a sauna.
Are there restaurants at or near Hilton Phoenix Tapatio Cliffs Resort?
Yes, there are 3 onsite restaurants, featuring pool views and poolside dining.
Does Hilton Phoenix Tapatio Cliffs Resort have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hilton Phoenix Tapatio Cliffs Resort like?
Hilton Phoenix Tapatio Cliffs Resort is in North Mountain, a short 3-minute walk from Lookout Mountain Golf Club and 18 minutes' walk from North Mountain Park. Travelers give top marks for the resort's prime location.

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Trevor, 1-night trip
Verified Hotels.com guest review

6/10 Good

Tired and shabby
This property was said to have been refurbished. I saw no indication of that. Refrigerator did not work, heat did not work, entire place was quite beat up. The pricing did not reflect any of that. Staff and service were quite good. I would have expected coffee and water to be offered complimentary in the lobby, no such luck. Stood in line for the Starbuck they located there instead. Completely insufficient for the representation of a higher end hotel.
Susan, 3-night trip
Verified Hotels.com guest review

6/10 Good

Okay, but wouldn't return.
We went to our room and were immediately disappointed. We were on the ground level in a room that faced a courtyard surrounded by buildings on one side, and a covered balcony overlooking the parking lot on the other side—so it was very dark and cave-like. Next we noticed loads of stains on the sofa and chair which just kind of grossed us out. I responded to a text we received asking how our room was and said that I thought we had paid for an upgraded room. They were great and moved us to a room in the hillside with a spanning view. The room layout was better, but still, just like the other room you walk straight into one of the beds as it blocks the doorway into the room. That was really annoying. The issue with this room was that there was hair EVERYWHERE. It was like the guest before us was cutting hair in the room! Hair on the beds, in the sink, all over the shower walls... ick!! We didn't want to complain again, so I just cleaned it myself. Now to the grounds... all the walkways and stairs and walls could use a serious power wash and fixing. I know it's a dusty dessert, but they are in desperate need of repair. The pools and pool decks were very clean (though dated) and we enjoyed the ability to order food and drinks at the main pool. For the low price we paid in off season, it was a fair deal, but we wouldn't return. We did not try any restaurants onsite. Also, be prepared to walk far or drive to the main areas unless you're in the main building.
Christina, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luke, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved it
Great property! Rooms are a little dated, but overall a great experience. Delicious breakfast, expansive hiking and pool options, dining was excellent. Great for family with teens!
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Belle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Large property & Suite
Expansive property with many amenities. Golf practice area use included with resort fees. Very large suite in secluded area was very comfortable. Nice views. Every staff member friendly and helpful. Property showing its age, but would absolutely stay again.
Gregg, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Adrian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rivardo, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Louis, 1-night trip
Verified Hotels.com guest review

6/10 Good

Bhavya, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Tub was slowly draini g in our room. No one followed up intil the next day.
pennilyn, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Esti, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Moises, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Hotel sucks
There were good things about staying at this hotel. However, that has pretty much been wiped out by the incompetence of the staff in sending me my final email for checkout. All I wanna know is why I was charged what I was charged. I have requested they send the invoice to me four times now they keep saying there’s something wrong with the email address I gave them. But they identified that they typed in the email address wrong. They now know they’ve been using the wrong email address but they won’t resend it again to the correct email address without me calling and talking to somebody. You’ve got to be kidding me
Jayne, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amy, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Anniversary Stay
It was an amazing 40th Wedding Anniversary. From the time we checked in and Lexi went above and beyond with great service and then Jeremy came to assist with the internet, your Staff is outstanding. Everything from our room to the views, Tapatio Cliffs Resort is still our favorite place to stay..
Kimberly, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice property, staff doesn’t care.
Check in takes forever. When I arrived to check in there were seven other groups waiting to check in. I timed the single receptionist at 8 minutes per check in. After waiting for around 25 minutes a second receptionist finally showed up. Overall check in time was over 30 minutes. I value efficiency in business and this process seems crazy to me. The hotel already has all my information before check in. The process should take maybe a minute to look up the guest and another to charge for incidentals and issue keys. It’s a total bummer to show up after a long day of travel and be expected to wait 30-60 minutes just to get into your room. Otherwise, the property is beautiful but the rooms are pretty dated. The our room likely hadn’t seen a renovation in 10+ years if I had to guess. The bar staff at the lounge did their job but wasn’t overly friendly. We just came from Mexico where the entirety of the hotel staff was incredibly gracious and professional. I just didn’t get anywhere close to that at the Tapatio Hilton. We will probably stay again for the pools and property amenities but our expectation from the staff is pretty low.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Dailen, 2-night trip
Verified Hotels.com guest review

General property information

Travelers Say
"Loved the pools and the food was decent."
Reasons to Book
Outdoor Pool & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM