4/10 Fair
Jan 25, 2025
Hotel Went WAY Downhill since last visit!
We have been coming here for many years each hockey season; the hotel definitely took a turn since our last visit. The pool and hot tub were closed, and breakfast no longer offered--no notification ahead of time. That should be considered false advertising as nothing on the site indicated this! I see now by seaeching reviews this has been going on for a few months with many complaints...why not let people know? These are some of the only reasons we stay here as the rooms are very dated and there are no other perks. Our room definitely needed some attention; mild/mildew spots on the ceiling and questionable stains on the bathroom floor. TV was on the desk (so could not use the desk as a...desk). One chair was so wobbly that we couldn't sit on it for fear of it breaking. No choice but to stay as it is a busy CAN/AM weekend and hotels are booked. Should have been a discount and/or notification of pool/hot tub closing and no breakfast (AT LEAST AT CHECK-IN!) People with children PLAN on these things--at least update the website or notify customers by email ahead of time.
Unfortunate as we come to Lake Placid often and will definitely now avoid the Roadway in the future!
Disa
Disa, 1-night family trip
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