2227 Cascade Point Blvd Suite, Charlotte, NC, 28208
What's nearby
Billy Graham Library - 3 min drive
Bank of America Stadium - 7 min drive
Charlotte Convention Center - 7 min drive
Spectrum Center - 8 min drive
Charlotte Douglas Airport Overlook - 9 min drive
Getting around
Charlotte-Douglas International Airport (CLT) - 7 min drive
Concord, NC (USA-Concord Regional) - 26 min drive
Charlotte Station - 14 min drive
Gastonia Station - 23 min drive
Free airport shuttle
Restaurants
Tequileria - 3 min drive
McDonald's - 4 min drive
Kosta's Kitchen - 3 min drive
Coffey Creek Cafe - 4 min drive
The Olde Mecklenburg Brewery - 4 min drive
About this property
Tru by Hilton Charlotte Airport Lake Pointe
Located just 4.7 mi (7.6 km) from the airport, Tru by Hilton Charlotte Airport Lake Pointe offers a free shuttle (available 24 hours). You can visit the fitness centre for a workout or unwind with a drink at the bar/lounge. Also, Bank of America Stadium and Charlotte Convention Center are within a short drive. Fellow travellers like the helpful staff and overall property condition.
Languages
English
At a glance
Hotel size
108 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total, up to 34 kg per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (USD 10 per day)
Wheelchair-accessible parking and van parking on site
On-site parking includes off-street options
Transfers
Free airport shuttle on request (available 24 hours a day)
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast on weekday mornings 6:30 AM–9:30 AM
Bar/lounge
Coffee/tea in a common area
What to do
Pool table
Bike rentals nearby
Working away
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2020
Safe-deposit box at front desk
Fitness centre
An outdoor pool
Arcade/games room
Banquet hall
Outdoor furniture
Traditional architecture
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Closed-captioned TV
Phone accessibility kit
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
LED television
Premium cable channels
Home comfort
Air conditioning and heating
Iron/ironing board
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Mini fridge
More
Housekeeping (on request)
Mobile key entry
Special features
Dining
Tru Lobby Bar – On-site bar.
Fees & policies
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 02 November to 30 April:
Swimming pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet, per stay
Parking
Self-parking costs USD 10 per day
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 10:00 PM
The seasonal pool is open from May to October
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Also known as
TRU Charlotte Airport
Tru By Hilton Charlotte Pointe
TRU BY Hilton Charlotte Airport LAK
Tru by Hilton Charlotte Airport Lake Pointe Hotel
Tru by Hilton Charlotte Airport Lake Pointe Charlotte
Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte
Frequently asked questions
Does Tru by Hilton Charlotte Airport Lake Pointe offer free cancellation for a full refund?
Yes, Tru by Hilton Charlotte Airport Lake Pointe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tru by Hilton Charlotte Airport Lake Pointe?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
Are pets allowed at Tru by Hilton Charlotte Airport Lake Pointe?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 34 kg per pet. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Charlotte Airport Lake Pointe?
Yes. Self-parking costs USD 10 per day.
Is an airport shuttle service offered by Tru by Hilton Charlotte Airport Lake Pointe?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Tru by Hilton Charlotte Airport Lake Pointe?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Tru by Hilton Charlotte Airport Lake Pointe and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a fitness centre. Tru by Hilton Charlotte Airport Lake Pointe also has an arcade.
Tru by Hilton Charlotte Airport Lake Pointe Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
2 Feb 2025
Leonora
Leonora, 1-night trip
Verified Hotels.com guest review
8/10 Very good
30 Jan 2025
Good but not as nice as in the past
Enjoy staying at this hotel for access to airport shuttle service. Parking rate increased dramatically which is not much less than long term parking at the airport. Also, found the sheets were not as soft as in the past so sleeping wasn’t as pleasant.
Cathie
Cathie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Jan 2025
Leonora
Leonora, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Jan 2025
Excellent as always
Always a great choice for us!
Keith
Keith, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Jan 2025
Ernest
Ernest, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Jan 2025
joel
joel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Jan 2025
Zakiyaa
Zakiyaa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jan 2025
Bryan
Bryan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Dec 2024
William
William, 1-night trip
Verified Hotels.com guest review
4/10 Fair
21 Dec 2024
Holiday layover
This was a short stay over on the way to the airport. The hotel was very convenient, clean and had a good breakfast.
John
John, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
Julie
Julie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Dec 2024
Great Stay!!
The room was great, clean and comfy. Im big on cleanness of the shower and bathrooms and it was perfect! No microwave in the room but there is one in the lobby. Entertainment downstairs was great. Our stay was really great.
Mercie
Mercie, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Cleanliness to top them all
Have never stayed in a hotel so clean in years of travelling
Vince
Vince, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 Dec 2024
Excellent
Perfect stay when flying in or out of Charlotte!
Lyn
Lyn, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Nov 2024
Great stay!
Great stay right by the Charlotte airport. The shuttle was so convenient.
Lyn
Lyn, 1-night family trip
Verified Hotels.com guest review
6/10 Good
20 Nov 2024
The hotel was very nice. The manager he’s the rudest person I’ll ever encountered. Thank you to the young lady that was working beside she was great.
Monterio
Monterio, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 Nov 2024
Check in was quick and easy. Attendant was friendly and informative
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Nov 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Nov 2024
Robert
Robert, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
10 Nov 2024
So glad we tried this TRU property
We had a great experience. I had never been to a Tru property, but I will certainly pick them in the future. It was super clean, fresh smelling, excellent service by the Front Desk (Thanks, Morgan; you are an excellent ambassador! The same is true for Michael, AGM). The plentiful breakfast smorgasbord offered many options for my friends’ tastes. We all rate our experience Very Good.
Barbara
Barbara, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
9 Nov 2024
Bonnie
Bonnie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Nov 2024
By far one of the best hotels we have ever stayed at
Kamie
Kamie, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 Nov 2024
Awesome property and stay
Craig
Craig, 1-night family trip
Verified Expedia guest review
8/10 Very good
3 Nov 2024
Sandra
Sandra, 1-night trip
Verified Expedia guest review
10/10 Exceptional
2 Nov 2024
Hotel was excellent, but the area smelled like sewer gases.
Staff was very hospitable.
The location was close proximity to the Charlotte airport.