Staff were pleasant. Room was great, however, lacking microwave or dining area to eat, had to sit on bed to eat food. They replaced bath towels daily which was nice. Floors need cleaning, even after asking and being told it was done, I had to use a wash cloth to reclean my feet before I could put shoes or sandles on. I shower evey night before bed and every morning, just walking around room my feet got dirty. Also needs laundry facilties.