I was expecting a room the same as in the Expedia ad.
Unfortunately it was the opposite, a room that was not only neglected, but also dirty, smelly, the beds in poor condition, the sink clogged, the floors scratched and dirty.
the bathroom in a deplorable state with stained and dirty towels
with cockroaches and other pests.
Not to mention that it was more expensive than a stay in some international chain hotel.
The only positive thing about it is the general manager, he gave me another room since there was no refund rule.
He is overwhelmed without any real help.