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Hotel Schlüssel

3.0 star property
Hotel with restaurant, near Franciscan Church

Choose dates to view prices

In the heart of Lucerne, Hotel Schlüssel offers a warm welcome with two restaurants serving Regional cuisine. Enjoy a meal on the charming terrace or explore local flavors at the coffee shop. With in-room WiFi and multilingual staff, your stay is sure to be relaxing and convenient.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (7)

  • Daily housekeeping
  • Restaurant
  • Room service
  • Terrace
  • 24-hour front desk
  • Multilingual staff
  • Luggage storage

For families (6)

  • Children stay free
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
$196 nightly
The total price is $203
Jan 4 - Jan 5, 2026
Total with taxes and fees

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

Premium bedding, down comforters, in-room safe, individually decorated

Standard Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Blackout drapes/curtains
Premium bedding
Fan
Down duvet
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Queen Beds, Non Smoking, Private Bathroom

City view

Family Room, 2 Queen Beds, Non Smoking, Private Bathroom

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Heating
Blackout drapes/curtains
Premium bedding
Fan
Down duvet
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom | Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Double Room, 1 Queen Bed, Non Smoking, Private Bathroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Blackout drapes/curtains
Premium bedding
Fan
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Franziskanerplatz 12, Lucerne, 6003

What's nearby

  • Jesuit Church - 3 min walk - 0.3 km
  • Chapel Bridge - 5 min walk - 0.4 km
  • Lucerne Town Hall - 5 min walk - 0.5 km
  • KKL Lucerne - 9 min walk - 0.8 km
  • Lion Monument - 14 min walk - 1.2 km

Getting around

  • Zurich Airport (ZRH) - 57 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 9 min walk
  • Lucerne Station - 9 min walk
  • Luzern Sgv Station - 16 min walk

Restaurants

  • ‪Restaurant Opus - ‬2 min walk
  • ‪Mill'Feuille - ‬5 min walk
  • ‪Ammos - ‬2 min walk
  • ‪Wirtshaus Taube - ‬1 min walk
  • ‪Hotel STERN - ‬1 min walk

About this property

Hotel Schlüssel

Located near a train station, Hotel Schlüssel is a great choice for a stay in Lucerne. For a bite to eat, guests can check out Restaurant Schlüssel, which serves Regional cuisine and is open for breakfast, lunch, and dinner.

At a glance

DONE

Hotel size

    • 10 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
LOCAL_PARKING

Parking

    • Offsite parking within 262 ft (CHF 20 per night)
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1545
  • Terrace
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator

Room amenities

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Fan
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Restaurant Schlüssel - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge

Parking

  • Parking is available nearby and costs CHF 20 per night (262 ft away)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 October to 06 April.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
Cashless transactions are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Also known as

Hotel Schlüssel Lucerne
Schlüssel Lucerne
Hotel Schluessel
Hotel Schlüssel Hotel
Hotel Schlüssel Lucerne
Hotel Schlüssel seit 1545
Hotel Schlüssel Hotel Lucerne
Boutique Hotel Schlüssel seit 1545

Frequently asked questions

Does Hotel Schlüssel offer free cancellation for a full refund?

Yes, Hotel Schlüssel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Schlüssel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Schlüssel?

No, unfortunately, but there's street parking available.

What are the check-in and check-out times at Hotel Schlüssel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge.

Is there an onsite casino at Hotel Schlüssel?

No, this hotel doesn't have a casino, but Grand Casino Lucerne (16-min walk) is nearby.

What is there to do at Hotel Schlüssel and nearby?

Have fun with nearby activities like cycling, hiking, and mountain climbing.

Are there restaurants at or near Hotel Schlüssel?

Yes, Restaurant Schlüssel offers Regional cuisine.

What's the area around Hotel Schlüssel like?

Hotel Schlüssel is in the heart of Lucerne, a short 9-minute walk from Lucerne (QLJ-Lucerne Train Station) and 3 minutes' walk from Jesuit Church.

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Reviews

Hotel Schlüssel Reviews

9.0

Wonderful

9.4

Cleanliness

9.4

Location

9.0

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities

Popular mentions

Room
Location
Service staff
Air conditioning
Breakfast
View
Bed
Lobby
Bar
Shower

Reviews

10/10 Exceptional

Clean room, convenient location, easy check in. We had a wonderful stay in Lucerne.
Jamie, 2-night trip

10/10 Exceptional

Very nice
Brita, 1-night trip

10/10 Exceptional

Great stay! Comfortable bed and very spacious
Kirsten, 1-night trip

10/10 Exceptional

It was a fantastic location, small rooms, but matched our needs
Sarath, 2-night trip

8/10 Very good

Great location and wonderful breakfast! A good value for the money.
Michelle, 1-night trip

8/10 Very good

We enjoyed our stay. The floor by the shower is wet due to the shower not having a door.
Dax, 1-night trip

10/10 Exceptional

An excellent property with central location to trains and busses but also in the heart of old town. Rooms are generously spatious and a sweet addition from the hosts is a free mini bar for coffee and light refreshment (beer, coke, water). Highly recommend!
Nick, 3-night trip

10/10 Exceptional

Great stay for a day trip! Self-Check in was quick and easy to navigate.
Blanca Cristina, 1-night trip

10/10 Exceptional

The property was central to everything
Shandra, 3-night trip

10/10 Exceptional

Cozy hotel great location

Everything was great. Only slight issue was it was hard to air out the room after showers. The provided table fan was not enough to quickly refresh the air.
3-night trip

10/10 Exceptional

We absolutely loved our stay at Hotel Schlüssel! The staff was incredible and made us feel like family. We appreciated that we were just enough off the beaten path in a beautiful courtyard with a church dating back to 1270! It was quintessential and relaxing. The train station was less than a 10-minute walk, making it perfect for exploring Suisse. They also had an amazing restaurant, and we ended up eating there all three nights. I can't recommend this hotel enough! Thank you, Hotel Schlüssel, for making our experience exceptional!
Theresa, 3-night trip

10/10 Exceptional

Selina was a star receptionist and made everything very easy and accommodating. Good location for walking and to the train station.
Aurora, 1-night trip

10/10 Exceptional

Other than the fact that this hotel does not have AC, due to historical rules because of the age of the building, this hotel was fantastic and can only be very highly recommended.
Christian, 2-night trip

10/10 Exceptional

Very close to the river. Beautiful area. A little bit concerned about their check-in system and how they cut the key using simply a confirmation number only (anyone can guess someone else's based on your own) - the hotel may want to re-think that system.
KENNETH, 2-night trip

6/10 Good

We never came in contact with a hotel staff member, so there was no one to ask questions if needed. The location was fantastic, but very noisy both late into the evening and early morning. The room was clean and comfortable, other than the noise keeping you up late and waking you up early.
Elizabeth, 3-night trip

6/10 Good

Great location. I loved the room and all the extras—clean room and comfortable bed. Luzern is a tourist city, so why doesn’t the hotel use English? I received 5–6 emails from you, and I couldn’t understand any of them. The self check-in system doesn’t work. We were three different guests, and all of us had to call for help. Also, there’s no soundproofing from the hallway —you hear everything and get woken up constantly.
Marie Katarina, 1-night trip

10/10 Exceptional

Very nice hotel within walking of many attractions.
Larry, 1-night trip

6/10 Good

The check in process was fine once we got in the main building, but we had trouble getting in. There were so many emails I may of missed the entry code. Not a fan of auto entry.
Kathy, 2-night trip

10/10 Exceptional

Great place to stay within the center of Luzern. The room was really nice and the staff friendly.
Thibaut, 1-night trip

10/10 Exceptional

It was amazing. Only thing I need an air conditioner or cooler. It was hot but I couldn’t open the window because smoking didn’t stop from the bar on the 1st floor. I couldn’t breathe if I open the window. I should be patient hot or smoke. It was so hard.
hyejin, 1-night trip

10/10 Exceptional

The room is nice and the staffs are awesome!

8/10 Very good

Expensive price for the room, bed, no TV, no AC
Alan, 1-night trip

6/10 Good

The good; Historic building. Next to a the beautiful Franciscan church. The not so good: as a hotel, the facilities match the age of the building. There is no air conditioning it was a hot night, and we had to keep the windows open. The church bells Rand all night, at each quarter hour, and tolled out the hour. We were leaving the room at 11:10 am. The housekeeper, with her best Frau Blucher impression, reprimanded us for not leaving the room at 11 am.
Anthony, 1-night trip

4/10 Fair

Great location. Good size room for family of 4. They provide free water bottles and soft drinks, which is great. Room did not have air conditioner and did not have good ventilation. Romm has only one window which skis did not open completely, opened only 25% due to safety I guess . They did provide 2 table fans. But that was not enough on hot summer days of our stay . It was extremely uncomfortable.
Jagdish, 2-night trip

10/10 Exceptional

Clean, comfortable, quiet stay

Clean, comfortable, quiet, and big towels! Good location close to the water and many restaurants. Staff could not have been more welcoming! Everybody was wonderful.
Robin, 1-night trip