All the staff were kind and helpful just a few times there was nobody at reception and they were hard to find. We stay at the beginning of September and the beach that is right outside the hotel was extremely crowded. The parking situation was very inconvenient, every time we wanted to drive out or drive in we had to ask the receptionist and then the receptionist would have to ask the staff at the other hotel to unlock the gate. It just took a lot of time and was pretty annoying. The kitchen staff were nice, the breakfast was not so good and the lunch was not good at all. The room was clean and pretty good and the bed was comfortable. All in all we had to pay for parking on top of our stay cost and the parking sucked, the picture that the property showed makes it look a lot more secluded it’s not like that at all, the town is very crowded, lots of people and kids. It’s pretty much connected to another hotel, Bluesun Hotel Alga, and the hotel has lots of families. Heritage Hotel Kaštelet is way too expensive for the quality.