555 South McDowell Street, South Tower, Charlotte, NC, 28204
What's nearby
NASCAR Hall of Fame - 9 min walk
Charlotte Convention Center - 10 min walk
Spectrum Center - 13 min walk
Bank of America Stadium - 20 min walk
Fillmore Charlotte - 5 min drive
Getting around
Charlotte-Douglas Intl. Airport (CLT) - 11 min drive
Concord, NC (USA-Concord Regional) - 22 min drive
Charlotte Station - 8 min drive
Gastonia Station - 26 min drive
McDowell Street Tram Stop - 8 min walk
Stonewall Station - 10 min walk
Davidson Street Tram Stop - 11 min walk
Restaurants
Metropolitan - 10 min walk
Burger King - 14 min walk
Midnight Diner - 13 min walk
Starbucks - 10 min walk
Circle K - 13 min walk
About this property
Sheraton Charlotte Hotel
Sheraton Charlotte Hotel features a rooftop terrace and puts you within a 10-minute walk of NASCAR Hall of Fame. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Social Bar & Kitchen, one of 2 restaurants, which serves American cuisine and is open for breakfast and lunch. A bar/lounge, a 24-hour fitness center, and a fitness center are other highlights. The helpful staff and breakfast get great marks from fellow travelers. The property is just a short walk to public transportation: McDowell Street Tram Stop is 8 minutes and Stonewall Station is 10 minutes.
Languages
English, French, Spanish
At a glance
Hotel size
305 rooms
Arranged over 12 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs and cats only, 2 total, up to 80 lbs per pet)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Onsite self parking (USD 25 per night; includes in/out privileges)
Onsite valet parking (USD 35 per night)
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
Social Bar & Kitchen - This restaurant specializes in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.
Craft City Sports Pub - This poolside bistro serves lunch only. Guests can enjoy drinks at the bar. Open select days.
City Lights Rooftop - This rooftop bar serves dinner only. Open select days.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 8.00 to 18.00 for adults, and USD 8.00 to 18.00 for children
Renovations and closures
The property will be renovating from November 12 2024 to July 1 2025 (completion date subject to change). The following areas are affected:
Exterior
Hallway
Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.
Children & extra beds
Rollaway beds are available for USD 25.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50.00 per accommodation, per night (maximum USD 150 per stay)
Parking
Self parking costs USD 25 per night with in/out privileges
Valet parking costs USD 35 per night
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
The seasonal pool is open from May 29 to September 06
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Charlotte Sheraton Hotel
Sheraton Charlotte
Sheraton Charlotte Hotel
Sheraton Hotel Charlotte
Sheraton Charlotte Hotel Hotel
Sheraton Charlotte Hotel Charlotte
Sheraton Charlotte Hotel Hotel Charlotte
Frequently asked questions
Does Sheraton Charlotte Hotel offer free cancellation for a full refund?
Yes, Sheraton Charlotte Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Charlotte Hotel?
Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Sheraton Charlotte Hotel?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 50.00 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Sheraton Charlotte Hotel?
Yes. Self parking costs USD 25 per night. Valet parking costs USD 35 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Sheraton Charlotte Hotel?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Sheraton Charlotte Hotel and nearby?
Sheraton Charlotte Hotel has a seasonal outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Sheraton Charlotte Hotel?
Yes, there are 2 onsite restaurants, featuring American cuisine and poolside dining.
What's the area around Sheraton Charlotte Hotel like?
Sheraton Charlotte Hotel is in Uptown Charlotte, a short 8-minute walk from McDowell Street Tram Stop and 10 minutes' walk from Charlotte Convention Center. Travelers give top marks for the hotel's prime location.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 30, 2025
riena
riena, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 30, 2025
Heather
Heather, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 29, 2025
I was in town for the weekend for a concert. My guest and i enjoyed the property. All of our expectations were met.
Jason
Jason, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 26, 2025
Roger
Roger, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 24, 2025
Jerica
Jerica, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 23, 2025
Tye
Tye, 3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jan 20, 2025
Regina
Regina, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 16, 2025
Mariesa
Mariesa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 15, 2025
Julia
Julia, 3-night business trip
Verified Hotels.com guest review
6/10 Good
Jan 11, 2025
Tyler
Tyler, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 9, 2025
Sharon
Sharon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 8, 2025
Jason
Jason, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 7, 2025
Jeremy
Jeremy, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Jan 5, 2025
Not happy
Was denied stay at the checkin counter
Alycia
Alycia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 4, 2025
Bowl game trip
Came here for a football game. The hotel gave me a great experience with all the amenities in the lobby. The staff was kind and amazing. The room was affordable and comfortable.
Tyson
Tyson, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 4, 2025
Good service. Nice room. Satisfied with every expectation and the breakfast was accommodated with variety.
Mercedes
Mercedes, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 3, 2025
charlene
charlene, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 2, 2025
Devora
Devora, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 30, 2024
Exceeded our Expectations
Customer service was OUTSTANDING!!! One staff associate in particular, Stephanie, was able to accommodate our early check-in request which made traveling plans run smooth. The drinks at the bar exceeded our expectations! The location of the hotel was in close proximity to the Spectrum Center and restaurants we had on our list to visit. The hotel lobby was beautiful and our city view room was nice and clean. Would highly recommend this property. 5 star rating!!!
Erin
Erin, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 29, 2024
Stephen
Stephen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 29, 2024
William
William, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 28, 2024
Great Stay
The room was rich and elegant but we didn't pay too much money for our stay. The value was good. The room was clean and comfortable. The only downside that we experiences was paying for parking. We were not aware of this prior to our stay.
The upgrades in the room are very nice. We would return.