Sheraton Charlotte Hotel

4.0 star property
Pet-friendly hotel with 2 restaurants, connected to the convention center, near Charlotte Convention Center

Choose dates to view prices

Photo gallery for Sheraton Charlotte Hotel

Rooftop terrace
View from room
Meeting facility
Point of interest
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Connecting rooms available
  • Parking available
  • Bar
Main amenities
  • Housekeeping (on request)
  • 2 restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
The current price is $175
includes taxes & fees
$152 per night
Mar 2 - Mar 3

Room options

Available filters for rooms
Showing 13 of 13 rooms

Club Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 321 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 321 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 321 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 321 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Non Smoking, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 321 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 321 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 321 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 321 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 321 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!

About the neighborhood

Map
555 South McDowell Street, South Tower, Charlotte, NC, 28204

What's nearby

  • NASCAR Hall of Fame - 9 min walk
  • Charlotte Convention Center - 10 min walk
  • Spectrum Center - 13 min walk
  • Bank of America Stadium - 20 min walk
  • Fillmore Charlotte - 5 min drive

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive
  • Concord, NC (USA-Concord Regional) - 22 min drive
  • Charlotte Station - 8 min drive
  • Gastonia Station - 26 min drive
  • McDowell Street Tram Stop - 8 min walk
  • Stonewall Station - 10 min walk
  • Davidson Street Tram Stop - 11 min walk

Restaurants

  • ‪Metropolitan - ‬10 min walk
  • ‪Burger King - ‬14 min walk
  • ‪Midnight Diner - ‬13 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Circle K - ‬13 min walk

About this property

Sheraton Charlotte Hotel

Sheraton Charlotte Hotel features a rooftop terrace and puts you within a 10-minute walk of NASCAR Hall of Fame. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Social Bar & Kitchen, one of 2 restaurants, which serves American cuisine and is open for breakfast and lunch. A bar/lounge, a 24-hour fitness center, and a fitness center are other highlights. The helpful staff and breakfast get great marks from fellow travelers. The property is just a short walk to public transportation: McDowell Street Tram Stop is 8 minutes and Stonewall Station is 10 minutes.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 305 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 80 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (USD 25 per night; includes in/out privileges)
    • Onsite valet parking (USD 35 per night)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 29 meeting rooms
  • Computer station
  • Conference center (66737 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Ceiling hoist

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Social Bar & Kitchen - This restaurant specializes in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.
Craft City Sports Pub - This poolside bistro serves lunch only. Guests can enjoy drinks at the bar. Open select days.
City Lights Rooftop - This rooftop bar serves dinner only. Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 8.00 to 18.00 for adults, and USD 8.00 to 18.00 for children

Renovations and closures

The property will be renovating from November 12 2024 to July 1 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50.00 per accommodation, per night (maximum USD 150 per stay)

Parking

  • Self parking costs USD 25 per night with in/out privileges
  • Valet parking costs USD 35 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • The seasonal pool is open from May 29 to September 06

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Charlotte Sheraton Hotel
Sheraton Charlotte
Sheraton Charlotte Hotel
Sheraton Hotel Charlotte
Sheraton Charlotte Hotel Hotel
Sheraton Charlotte Hotel Charlotte
Sheraton Charlotte Hotel Hotel Charlotte

Frequently asked questions

Does Sheraton Charlotte Hotel offer free cancellation for a full refund?

Yes, Sheraton Charlotte Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Charlotte Hotel?

Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Sheraton Charlotte Hotel?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 50.00 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at Sheraton Charlotte Hotel?

Yes. Self parking costs USD 25 per night. Valet parking costs USD 35 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Sheraton Charlotte Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.

What is there to do at Sheraton Charlotte Hotel and nearby?

Sheraton Charlotte Hotel has a seasonal outdoor pool and a 24-hour fitness center.

Are there restaurants at or near Sheraton Charlotte Hotel?

Yes, there are 2 onsite restaurants, featuring American cuisine and poolside dining.

What's the area around Sheraton Charlotte Hotel like?

Sheraton Charlotte Hotel is in Uptown Charlotte, a short 8-minute walk from McDowell Street Tram Stop and 10 minutes' walk from Charlotte Convention Center. Travelers give top marks for the hotel's prime location.

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

riena, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Heather, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I was in town for the weekend for a concert. My guest and i enjoyed the property. All of our expectations were met.
Jason, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Roger, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jerica, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tye, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

Regina, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mariesa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julia, 3-night business trip
Verified Hotels.com guest review

6/10 Good

Tyler, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sharon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeremy, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Not happy
Was denied stay at the checkin counter
Alycia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bowl game trip
Came here for a football game. The hotel gave me a great experience with all the amenities in the lobby. The staff was kind and amazing. The room was affordable and comfortable.
Tyson, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good service. Nice room. Satisfied with every expectation and the breakfast was accommodated with variety.
Mercedes, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

charlene, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Devora, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Exceeded our Expectations
Customer service was OUTSTANDING!!! One staff associate in particular, Stephanie, was able to accommodate our early check-in request which made traveling plans run smooth. The drinks at the bar exceeded our expectations! The location of the hotel was in close proximity to the Spectrum Center and restaurants we had on our list to visit. The hotel lobby was beautiful and our city view room was nice and clean. Would highly recommend this property. 5 star rating!!!
Erin, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

William, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay
The room was rich and elegant but we didn't pay too much money for our stay. The value was good. The room was clean and comfortable. The only downside that we experiences was paying for parking. We were not aware of this prior to our stay. The upgrades in the room are very nice. We would return.
Nixie, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Efrain, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chanelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night business trip
Verified Hotels.com guest review