Suiun puts you just a 5-minute drive from Hakone Open Air Museum and Hakone Kowakien Yunessun. You can indulge in facials or aromatherapy. A sauna and a garden are other highlights. Fellow travelers say great things about the helpful staff.
Languages
English, Japanese
At a glance
Hotel size
4 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Disposable personal items are available in the lobby.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (18 years old and younger) not allowed
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free uncovered onsite self parking
Other information
Designated smoking areas
Property amenities
Food and drink
Kaiseki meal
Services
24-hour front desk
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Spa services
Sauna
Accessibility
Elevator
Elevator door width (inches): 31
Wheelchair-accessible public washroom
Valet for wheelchair-equipped vehicle
Wheelchair-accessible restaurant
Wheelchairs available on site
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Slippers
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Local maps
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Guests must contact this property in advance to reserve access to the hot springs and access to the public bathing facility
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Suiun Inn Hakone
Suiun Hakone
Ryokan Suiun Hakone
Hakone Suiun Ryokan
Ryokan Suiun
Suiun Inn
Suiun Ryokan
Suiun Hakone
Suiun Ryokan Hakone
Frequently asked questions
Are pets allowed at Suiun?
Sorry, pets aren't allowed.
Is parking offered on site at Suiun?
Yes, there's free self parking.
What are the check-in and check-out times at Suiun?
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Check-out time is 11:00 AM.
What is there to do at Suiun and nearby?
Suiun has a sauna and a garden.
Does Suiun have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Suiun like?
Suiun is a short 7-minute walk from Hakone Gora Station and 14 minutes' walk from Hakone Open Air Museum.
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
10/10
Staff & service
10/10
Amenities
9.8/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 26, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 14, 2024
Shova
Shova, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 28, 2024
Amazing!
One of the most beautiful places I have ever stayed in as part of a longer trip in Japan. Traditional, peaceful and in an excellent location. Wonderful staff and delicious food.
Amanda
Amanda, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
Lovely hotel in a great location
Friendly, helpful staff and a lovely suite - wish we could have stayed longer!
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 17, 2024
10 stars
Amazing hotel. Probably one of the best we’ve stayed in. The dinner and breakfast was 10/10 and the Onsen in the room was great.
Ken
Ken, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 5, 2024
Jason
Jason, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 3, 2024
Mary
Mary, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 24, 2024
Fantastic hotel with public and private baths and the included meals were amazing.
Brian
Brian, 1-night family trip
Verified Orbitz guest review
10/10 Exceptional
Jul 7, 2024
Best of Hakone
This is an amazing experience and stay here with warmest staff team every day. I highly recommend this villa
Peter
Peter, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 29, 2024
The staff were very friendly and accommodating to non-Japanese speakers.
The included breakfast and dinner were so filling and immaculate.
The stay includes complimentary unlimited Beer, Wine and Spirits.The 10pm complimentary ramen was amazing. It was lovely wearing the complimentary Yukata and Kimono.
The in-room Onsen was very relaxing and the three private Onsen were a very unique touch.
Corey
Verified Expedia guest review
10/10 Exceptional
Jun 23, 2024
Roy
Roy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 5, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 4, 2024
The staff were extremely pleasant and helpful. The food was amazing. It was a wonderful experience.
Kimberly
Kimberly, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jun 3, 2024
Istella
Istella, 2-night trip
Verified Expedia guest review
10/10 Exceptional
May 29, 2024
Dulguun
Dulguun, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 27, 2024
Sanjiv
Sanjiv, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 15, 2024
The best place we stayed in japan! The customer service is amazing & they speak English fairly well. Had an amazing stay
Angelina
Angelina, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 10, 2024
Amazing Onsen experience.
Amazing and very attentive service since the moment we checked in. The room is very clean and spacious. Love the onsens at the hotel. The dinner was nice but I won't say it's spectacular. Breakfast in my opinion is better than dinner. Ramen during supper time was a good touch.
C S
C S, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 27, 2024
Michael
Michael, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 13, 2024
Meggie
Meggie, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 11, 2024
Lydia
Lydia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 10, 2024
Amazing experience. Clean, comfortable stay. Loved the tatami mats throughout. Private onsen was so nice.
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 29, 2024
Excellent property that is close to the train station and cable car. I would recommend this property and also stay again. Yukutas were not plus size friendly but this didn’t have any effect on our wonderful experience here.
Kirstie
Kirstie, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 16, 2024
Room layout was very good and private outdoor bath with natural hot spring was so nice. Public bath was amazing too!