UCHI Living Stay Otaru Suitengu offers a great location, putting you within a short 10-minute walk of Otaru Canal. Bonuses such as washing machines, fridges and microwaves are in all apartments. Fellow travellers say good things about the overall property condition. Public transportation is close by: Minami-Otaru Station is only 11 minutes on foot.
UCHI Living Stay Otaru Suitengu offers a great location, putting you within a short 10-minute walk of Otaru Canal. Bonuses such as washing machines, fridges and microwaves are in all apartments. Fellow travellers say good things about the overall property condition. Public transportation is close by: Minami-Otaru Station is only 11 minutes on foot.
At a glance
Property size
17 apartments
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 10:00 AM
Contactless check-out
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 5 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site parking is limited
Other information
Smoke-free property
Property amenities
Internet
Free WiFi
Parking and transport
Limited on-site parking
Family friendly
Children stay for free (see details)
Kitchenette
Fridge
Microwave
Toaster
Electric kettle
Cookware/dishes/utensils
Bedrooms
Bed sheets provided
Bathrooms
Separate bath and shower
Toilet with electronic bidet
Shampoo
Toothbrush and toothpaste
Slippers
Towels provided
Hairdryer
Free toiletries
Toilet paper
Entertainment
Flat-screen TV
Laundry
Washing machine
Climate control
Air conditioning
Heating
Pets
No pets allowed
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 99
Thin carpet in room
Smoke-free property
Services and conveniences
Virtual front desk
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated that there is a smoke detector on the property)
Fire extinguisher
Security system
Window guards
General
17 rooms
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Policies
Extra-person charges may apply and vary depending on property policy.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated that there is a smoke detector on the property.
Guests can rest easy knowing that there's a fire extinguisher, a security system and window guards on-site.
This property is professionally cleaned.
Also known as
UCHI Living Stay Suitengu
UCHI Living Stay Otaru Suitengu Otaru
UCHI Living Stay Otaru Suitengu Apartment
UCHI Living Stay Otaru Suitengu Apartment Otaru
Frequently asked questions
Does UCHI Living Stay Otaru Suitengu offer free cancellation for a full refund?
Yes, UCHI Living Stay Otaru Suitengu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at UCHI Living Stay Otaru Suitengu?
Sorry, pets aren't allowed.
Is parking offered on site at UCHI Living Stay Otaru Suitengu?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at UCHI Living Stay Otaru Suitengu?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 10:00 AM. Contactless social distancing and check-out are available.
Does UCHI Living Stay Otaru Suitengu have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a fridge, a microwave and cookware.
What's the area around UCHI Living Stay Otaru Suitengu like?
UCHI Living Stay Otaru Suitengu is a short 9-minute walk from Otaru Canal and 5 minutes' walk from Sakaimachi Street.
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Reviews
UCHI Living Stay Otaru Suitengu Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.0
Location
7.6
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Free parking was a convenient and appreciated amenity for guests. (4 reviews)
Good location, close to restaurants and convenience store. Parking was a little difficult at times but overall ok
Verified review
10/10 Exceptional
2 Jan 2024
Small apartment but has everything you need and great location for ski spots (30 minutes to Kiroro) and local eateries, onsens etc. Japanese toilet is awesome too!
Verified review
10/10 Exceptional
5 Sept 2024
Had a pleasent stay and closeby main attractions.
Do note that the stay is on top of the hills so its difficult to get to by foot.
However, the view is very nice.
Verified review
10/10 Exceptional
14 Feb 2024
Happy apartment stay.
An excellent apartment for a quick trip to Otaru, slight hill, but walking distance to everything.
Driving instructions where excellent once in the right location.
Everything you need.
Verified review
8/10 Very good
15 Jun 2025
Room was nice. The issue is the location of the apartment. It was located at the top of the hill. From the map, it seems close to the train station and local attraction. But climb up the hill is an issue.
Verified review
6/10 Good
20 Aug 2023
The room was clean and spacious (by Japanese standards), and came with a full range of basic household appliances including TV, hair dryer, IH range-top, fridge, microwave and washing machine, and others. Kitchenware was also included which was a plus.
There was a designated parking area, but directions to it were cryptic and took us almost 30 extra minutes to find it. Even after locating it, the entry was very narrow, and it was a challenge to park. Doable during the daytime, but would have been a nightmare if we had arrived after dark.
Verified review
8/10 Very good
15 Sept 2026
The location is quite close to the main tourist street, but a little steep for walking.
The unmanned automatic checkin system was fairly well set up (no front desk staff), but some important messages were not relayed properly through the Hotels. com app, so make sure to check messages on the actual website to get the code you will need for the checkin process.
The room had a nice view and was mostly clean and comfortable.
Verified review
10/10 Exceptional
25 Jan 2023
Rooms were nice and spacious, with comfortable beds and a clean washing machine, which is perfect after a day of snowboarding!
Verified review
8/10 Very good
7 Aug 2022
It's apartment type with kitchen and laundry I like it. Perfect to stay with family.
The location is not so appealing.
Verified review
10/10 Exceptional
28 Feb 2023
Home in Otaru
Generous space 2DK, warm room. Washing machine and kitchen is great!!
Verified review
8/10 Very good
29 Apr 2023
Comfy apartment with everything we need
The apartment is clean and comfortable. It’s on a hill with some ladders to walk up, probably not easy for elder people or with many luggages to carry up.
Verified review
8/10 Very good
4 Aug 2024
A bit old but well maintained. Check in process was complicated
Verified review
6/10 Good
13 Feb 2024
Nice place to stay, well located but the bed is terrible. You can feel the spring and it’s very not comfortable unfortunately.
Verified review
6/10 Good
25 Sept 2022
Easy access to local tourist Main Street, but a bit steep hill walking in return - make you don’t want to return to main tourist street for dinner at night.
Check in process is a bit difficult to follow, but you will get to the end in time.
Verified review
6/10 Good
1 Jul 2023
Great space and facilities.
Won’t recommend if there’s big luggage and no car. It’s located on hill top with flights of stairs. Big apartment but not well clean. Dusty under the beds and corners.
Verified review
8/10 Very good
22 Jul 2022
I could not find how to enter the Frankie'snt door. but I am kind of luckey other guest open the door for me.
when I checked in I ask to lady how yo enterd but she also does not know cause she was checked in remote.
Verified review
6/10 Good
6 Feb 2023
2nd thought
The check-in process certainly was not really friendly (even when I have already completed the pre-checkin details).
If you drive there in winter, be prepare to drive up a very steep route which my car almost got stuck midway due to uneven snow.
If you don't drive, be prepare to walk up a very steep hill full with slippery ice.