4/10 Lumayan
23 Mar 2025
Horrible
I visit Tell City monthly to visit family and my mother who is on hospice. We usually stay at Holiday Inn but decided to stay at Ramada due to the cost. Upon entering the room, we were met with a musty odor. At 9pm, a family entered the room directly above us. They had multiple children who were jumping and screaming so loud that we could barely have a conversation. I contacted the front desk at 10pm to make a complaint. We were in bed and had been unpacked for hours. The gentleman who answered told me that he could move us. We did not want to move as we had already showered, were unpacked and were in bed. I asked if he could contact that room and ask them to quiet down. He refused and said that never goes over well and they may give a bad review if he calls. He did not care that we were kept awake all night and if we made a bad review. We were the ones who were considerate, and he cared more about the ones who were causing disruption. The kids yelled and jumped around the room until 2am. Then back up at 5am yelling and jumping again. We did not get any sleep and it ruined our visit with my mother. We will not stay here again. The staff does not care about the comfort of their clients. We also found stink bugs in our room. The room was terribly outdated and musty.
Kathleen
Kathleen, perjalanan keluarga 1 malam
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