Malmaison Cheltenham, an upscale eco-certified hotel, offers a tranquil retreat with a library and on-site restaurant. Relax in the hair salon or enjoy views from the terrace. With free WiFi and helpful staff who have left a lasting impression on previous guests.
University of Gloucestershire - 12 min walk - 1.0 km
Cheltenham General Hospital - 12 min walk - 1.1 km
Cheltenham Racecourse - 4 min drive - 3.5 km
Getting around
Gloucester Station - 11 min drive
Cheltenham Spa Station - 18 min walk
Toddington Railway Station - 19 min drive
Restaurants
Imperial Gardens - 6 min walk
Côte - 3 min walk
No. 131 - 4 min walk
The Ivy Montpellier Brasserie Cheltenham - 3 min walk
Munchies - 4 min walk
About this property
Malmaison Cheltenham
At Malmaison Cheltenham, you'll be within a 15-minute drive of Cheltenham Racecourse and Gloucester Docks. For a bite to eat, guests can visit Chez Mal Brasserie, which serves British cuisine and is open for breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include a bar/lounge and a terrace. Fellow travellers love the helpful staff and location.
Languages
English
At a glance
DONE
Hotel size
61 rooms
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Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (GBP 10.00 per night)
On-site parking is limited
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) 7 AM–10 AM on weekdays and 8 AM–11:00 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Facilities
Safe-deposit box at front desk
Terrace
Library
Banquet hall
Accessibility
Lift
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Egyptian cotton sheets
Freshen up
Bath or shower
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Chez Mal Brasserie – This brasserie specialises in British cuisine and serves breakfast, lunch and dinner.
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 23 for adults and GBP 12 for children
Children & extra beds
Rollaway beds are available for GBP 30.00 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25 per pet, per night
Parking
Self-parking costs GBP 10.00 per night
Policies
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Also known as
Malmaison Cheltenham Hotel
Malmaison Cheltenham Hotel
Malmaison Cheltenham Cheltenham
Malmaison Cheltenham Hotel Cheltenham
Frequently asked questions
Does Malmaison Cheltenham offer free cancellation for a full refund?
Yes, Malmaison Cheltenham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Malmaison Cheltenham?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Malmaison Cheltenham?
Yes. Self-parking costs GBP 10.00 per night. Parking spaces may be limited.
What are the check-in and check-out times at Malmaison Cheltenham?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11:00 AM.
Are there restaurants at or near Malmaison Cheltenham?
Yes, Chez Mal Brasserie offers British cuisine.
What's the area around Malmaison Cheltenham like?
Malmaison Cheltenham is a short 7-minute walk from Cheltenham Town Hall and 9 minutes' walk from The Promenade. Travellers love the hotel's prime location.
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Malmaison Cheltenham Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Bed
Restaurant
Shower
Food
Bar
Bathroom
What guests liked
Breakfast was consistently praised for its excellent quality and variety. (20 reviews)
The property's restaurant offered good food and breakfast options, with some guests also recommending nearby restaurants. (8 reviews)
Parking was available and conveniently located with some on-street options nearby. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
14 Apr 2025
Lovely Hotel in Great Location
Lovely big twin room, comfy beds and Nespresso coffee machine. Short walk through the Montpellier district to get into the town centre. Great breakfast in the morning. Nicely decorated and furnished.
Amanda
Amanda, 1-night trip
10/10 Exceptional
28 Feb 2025
Stay
Excellent hotel
Stayed here lots before
10/10 service
Christopher
Christopher, 1-night trip
8/10 Very good
6 Feb 2025
Stayed here for location. Decent breakfast. Helpful staff
Sue
Sue, 1-night trip
10/10 Exceptional
28 Jan 2025
Really warm welcome from staff and when the big bath in our suite had an issue with water temperature, they switched us to an alternative room immediately. Thoroughly enjoyed our stay and will return.
samantha
samantha, 3-night trip
10/10 Exceptional
26 Jan 2025
Nice stay
The room was very snug and the bed quite low but comfy and clean. Reception areas are very nice.
Harry
Harry, 2-night trip
10/10 Exceptional
23 Jan 2025
Stayed in a cosy double room as a single traveller. Lovely room, cosy, warm and a great size for 1! Would stay again!
Verified traveller
1-night trip
8/10 Very good
9 Feb 2025
Clean and comfortable
Fair, food and drinks were pretty pricey. Room was clean.
Luxury feel but staff very friendly and welcoming . Excellent location
Christopher
Christopher, 1-night trip
8/10 Very good
9 Aug 2024
Great location to main areas.
Lisa
Lisa, 2-night trip
10/10 Exceptional
2 Jul 2024
Great hotel, nice location, very friendly and helpful staff.
Stephen
Stephen, 2-night trip
10/10 Exceptional
24 Jun 2024
Hotel was great and staff was friendly.
Verified traveller
2-night trip
10/10 Exceptional
21 Nov 2024
Nice night in Cheltenham
gordon
gordon, 1-night trip
10/10 Exceptional
23 Jun 2024
Great location and lovely hotel. Superb breakfast with a quiet and comfortable nights sleep as well.
Darrell
Darrell, 1-night trip
8/10 Very good
13 Dec 2024
Good
Always reliable - very comfortable
Emma
Emma, 1-night trip
6/10 Good
28 Dec 2024
Stay was average - staff were all helpful but room was a little tired and didn’t feel the cleanest. Parking was available for a fee and unfortunately no spaces in the main car park so had to park on the street nearby. Area is close to main amenities.
Helen
Helen, 1-night trip
8/10 Very good
5 Aug 2024
Period property in a great location
Jenna
Jenna, 1-night trip
10/10 Exceptional
4 Nov 2023
Lovely place to stay.
Zoe
Zoe, 1-night trip
10/10 Exceptional
20 Mar 2024
Excellent stay
Frank
Frank, 2-night trip
10/10 Exceptional
22 Sep 2023
Great stay and a fab location.
Judith
Judith, 1-night trip
10/10 Exceptional
3 Jun 2024
I had a really great stay, the room was spacious, the facilities great, lovely outdoor spaces to sit and relax and really good service.
Susana
Susana, 1-night trip
8/10 Very good
12 Feb 2024
Lovely hotel, well worth the visit.
Hotel was lovey, staff were friendly and the area was perfect to venture into town for shopping and restaurants.
Mark
Mark, 1-night trip
10/10 Exceptional
24 Aug 2024
Lovely hotel in Cheltenham with great access to shops, restaurants and bars. Good options for parking in the hotel with some on street options as well. Smaller boutique hotel with a lovely feel. Great restaurant and breakfast options. I will certainly be staying again.