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Shangri-La Shenzhen

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When you stay at Shangri-La Shenzhen, you'll be just a 5-minute drive from Dongmen Pedestrian Street and Huaqiangbei. Guests can be pampered with massages at the spa, and Coffee Garden, one of 4 restaurants, serves breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a fitness center are other highlights at this luxurious hotel. Fellow travelers love the helpful staff. Public transportation is just a short walk: Luohu Station is 6 minutes and Guomao Station is 9 minutes.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Refrigerator
  • Connecting/adjoining rooms available
$76 nightly
The total price is $82
May 29 - May 30
Total with taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • Mountain view
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

7.0 out of 10
Good
(2 reviews)
  • Mountain view
  • 320 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Horizon Club, Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Horizon Club, Room, 1 King Bed

  • Hill view
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Horizon Club, Room, 2 Twin Beds

Horizon Club, Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Horizon Club, Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • Hill view
  • 320 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(38 reviews)
  • City view
  • 320 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

8.4 out of 10
Very good
(19 reviews)
  • City view
  • 320 sq ft
  • Sleeps 4
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Hill view
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 2 Twin Beds

Executive Suite, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Executive Suite, 2 Twin Beds

  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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May 24 - May 25
Total with taxes and fees
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About the neighborhood

Map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001

What's nearby

  • Luohu Commercial City - 11 min walk - 0.9 km
  • Luohu Port - 12 min walk - 1.0 km
  • The MixC Shopping Mall - 12 min walk - 1.1 km
  • International Foreign Trade Center - 13 min walk - 1.1 km
  • Dongmen Pedestrian Street - 17 min walk - 1.4 km

Getting around

  • Shenzhen Intl. Airport (SZX) - 54 min drive
  • Hong Kong International Airport (HKG) - 62 min drive
  • Sungang Railway Station - 6 min drive
  • Shenzhen Station - 11 min walk
  • Hong Kong Lo Wu Station - 17 min walk
  • Luohu Station - 6 min walk
  • Guomao Station - 9 min walk
  • Renmin South Station - 9 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪小桃源酒家 | Arcadia Restaurant - ‬11 min walk
  • ‪合悦真牛潮汕牛肉火锅(大中华茂业天地店) - ‬6 min walk
  • ‪梨苑酒家 Lee Yuen Restaurant - ‬10 min walk
  • ‪彩蝶轩 Choi Dip Hin Restaurant - ‬12 min walk
  • ‪金运来海鲜酒家 - ‬12 min walk

About this property

Shangri-La Shenzhen

When you stay at Shangri-La Shenzhen, you'll be just a 5-minute drive from Dongmen Pedestrian Street and Huaqiangbei. Guests can be pampered with massages at the spa, and Coffee Garden, one of 4 restaurants, serves breakfast, lunch, and dinner. An outdoor pool, a poolside bar, and a fitness center are other highlights at this luxurious hotel. Fellow travelers love the helpful staff. Public transportation is just a short walk: Luohu Station is 6 minutes and Guomao Station is 9 minutes.

At a glance

DONE

Hotel size

    • 522 rooms
    • Arranged over 32 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: noon
    • Contactless check-in available
    • Express check-in/out available
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Mini golf
  • Babysitting (surcharge)
  • Lifeguard on site

What to do

  • Mini golf
  • Shopping

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Area rugs in room

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Desk chair

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 19 treatment rooms. Services include massages.

Dining

Coffee Garden - This buffet restaurant serves breakfast, lunch, and dinner.
Shang Palace - This restaurant serves lunch and dinner.
Champs Bar and Grill - This restaurant serves dinner only.
360 Bar and Restaurant - This fine-dining restaurant serves dinner and light fare. Happy hour is offered.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 161 for adults and CNY 161 for children
  • Airport shuttle service is offered for an extra charge of CNY 600 per vehicle

Children & extra beds

  • Babysitting is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Carte Blanche

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The listed child breakfast fee applies to guests age 11 and younger. This property requires guests to wear swim caps in the pool.

Also known as

Hotel Shangri-la Shenzhen

Shangri-la Hotel Shenzhen

Shangri-la Shenzhen

Shangri-la Shenzhen Hotel

Shenzhen Hotel Shangri-la

Shenzhen Shangri-la

Shenzhen Shangri-la Hotel

Futian Shangri-La Shenzhen Hotel Shenzhen

Shangri La Hotel Shenzhen

Shangri-La Shenzhen Hotel

Shangri la Hotel Shenzhen

Shangri-La Shenzhen Shenzhen

Shangri-La Shenzhen Hotel Shenzhen

Frequently asked questions

Does Shangri-La Shenzhen offer free cancellation for a full refund?

Yes, Shangri-La Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Shenzhen?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Shangri-La Shenzhen?

Sorry, pets aren't allowed.

Is parking offered on site at Shangri-La Shenzhen?

Yes, there's free self parking.

Is airport shuttle service offered by Shangri-La Shenzhen?

Yes, an airport shuttle is available. The charge is CNY 600 per vehicle.

What are the check-in and check-out times at Shangri-La Shenzhen?

Check-in start time: 2:00 PM; Check-in end time: noon. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Shangri-La Shenzhen and nearby?

Shangri-La Shenzhen has a spa, an outdoor pool, and a steam room, as well as an arcade and a garden.

Are there restaurants at or near Shangri-La Shenzhen?

Yes, there are 4 onsite restaurants.

Does Shangri-La Shenzhen have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Shangri-La Shenzhen like?

Shangri-La Shenzhen is in Luohu, a short 6-minute walk from Luohu Station and 13 minutes' walk from Luohu Port.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Location

8.8

Staff & service

8.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as very good, excellent, amazing, and great with a wide variety of options. (8 reviews)
  • The gym is modern and great. (3 reviews)
  • The pool area is modern and lovely, suitable for all ages. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

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Reviews

Verified

10/10 Exceptional

Huge clean room, friendly and accommodative Staff, close to restaurants and shopping
Fancy, 6-night trip
Verified

10/10 Exceptional

Excellent place to stay. We had a suite and the amenities are fabulous, free breakfast as well as lounge access that had wonderful food. Room was very clean, staff very nice.
Deanna, 3-night trip
Verified

10/10 Exceptional

Good location , room clean, all the staff shows their hospitality and professional.
WAI LING, 2-night trip
Verified

10/10 Exceptional

Good attentive service, room showed aging, but clean, justified by location & price!
Andrew On Tat, 1-night trip
Verified

8/10 Very good

Clean room, very convenient location, staff friendly.
Aleicia, 3-night trip
Verified

10/10 Exceptional

Building is old, but keeping clean and nice,room is wonderful, feeling just like go back home. staffs really did the good jobs. This hotel have best location, you can walking cross border go to Hong Kong.
Sam, 2-night trip
Verified

10/10 Exceptional

Nice staff, location
John, 2-night trip
Verified

10/10 Exceptional

Great hotel Convenient location
Shamila Christina, 2-night trip
Verified

8/10 Very good

Friendly staff, room is clean
PO LUN ELVIS, 4-night trip
Verified

8/10 Very good

Clean, great staff, good locaton but i bit dated.
Mikael, 1-night trip
Verified

8/10 Very good

Staff were excellent. Especially our room attendant.
Samuel, 2-night trip
Verified

8/10 Very good

Yes...clean room...staff are courteous.
Debbie Miu Kwan, 7-night trip
Verified

10/10 Exceptional

Good location Nice size rooms
Shamila Christina, 2-night trip
Verified

10/10 Exceptional

Had at great stay at this hotel and experienced impeccable service from staff. A special thanks to Ken Gen who always went above and beyond to solve anything and provide amazing service.
Estivalia, 4-night trip
Verified

10/10 Exceptional

This hotel was steps away from the shopping and street food eateries
Kirk, 1-night trip
Verified

10/10 Exceptional

Staff are very nice and helpful.
Henry, 1-night trip
Verified

10/10 Exceptional

Very convenient location next to train station
Clement, 2-night trip
Verified

8/10 Very good

Over all the hotel is very convenient to everything. The restaurant is good too. We stay there three more time.
IRENE, 1-night trip
Verified

10/10 Exceptional

Very good service.
Li Tung, 1-night trip
Verified

10/10 Exceptional

The room was decent, and the massage service was reasonably priced and friendly. They didn’t charge much for the actual package and only asked for a RMB 40 tip per hour, which still made the overall cost very reasonable. The location is excellent, as it’s right next to Shenzhen Railway Station and the Luohu Commercial Center.
Pak, 2-night trip
Verified

10/10 Exceptional

Great location

Location is perfect of you plan to go to hkg airport or hkg
jeanmarie, 1-night trip
Verified

10/10 Exceptional

Great stay! Family love this hotel my son enjoy his birthday thanks for the staff at the reception Ms.Chang Jia and the guest relations Kiki,Cherry & Yuki will definitely comeback next time.
Jovic, 1-night trip
Verified

10/10 Exceptional

Bit outdated but very clean and comfortable. Reasonably priced but staff treat you as VIP.
RILE, 2-night trip
Verified

10/10 Exceptional

The staff was very friendly and helpful especially the manager in the lobby Mr. Henry Wang. He suggested many place for us to visit and the good local restaurants for us to go eat.
Kirk, 2-night trip
Verified

10/10 Exceptional

Many shops to browse and different restaurants to choose from, I didn’t have a chance to enjoy the pool hopefully next time I will
Tommy, 2-night trip