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SureStay Hotel by Best Western Florence

2.5 star property
Florence hotel with 24-hour fitness

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Photo gallery for SureStay Hotel by Best Western Florence

Lobby
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Coffee service
Reception

Reviews

6.2 out of 10
Good
In the heart of Northern Kentucky, SureStay Hotel by Best Western Florence offers a warm welcome with continental breakfast and a 24-hour gym. Stay connected with in-room WiFi and appreciate the convenience of laundry facilities, coffee in the lobby, and helpful staff who have earned top marks from previous guests.

Popular amenities

  • Pet-friendly
  • Non-smoking
  • Gym
  • Free parking
  • 24/7 front desk
  • Laundry facilities

Main amenities (11)

  • Daily housekeeping
  • 24-hour fitness centre
  • Room service
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Self-serve laundry

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Private bathroom
  • Separate bath and shower
  • Daily housekeeping
The current price is Rp911.736
Rp1.024.427 total
includes taxes & fees
12 May - 13 May

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Rainfall showerhead
  • City view
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Rainfall showerhead
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Blackout curtains
Hairdryer
Rainfall showerhead
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Days Inn by Wyndham Florence Cincinnati Area

  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
8.0 out of 10, Very good, 436 reviews
The price is Rp965.367
Rp1.084.841 total
includes taxes & fees
11 May - 12 May
Days Inn by Wyndham Florence Cincinnati Area
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About the area

Map
8075 Steilen Dr, Florence, KY, 41042

What's nearby

  • Florence Antique Mall - 17 min walk - 1.5 km
  • UC Health Stadium - 19 min walk - 1.7 km
  • Florence Mall - 3 min drive - 2.4 km
  • World of Golf - 4 min drive - 3.9 km
  • Paycor Stadium - 17 min drive - 21.1 km

Getting around

  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 16 min drive
  • Cincinnati, OH (LUK-Cincinnati Municipal - Lunken Field) - 24 min drive
  • Hamilton, OH (HAO-Butler County Regional) - 47 min drive
  • Cincinnati Union Terminal - 19 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪The Food Court at Florence Mall - ‬3 min drive
  • ‪White Castle - ‬4 min walk
  • ‪Olive Garden - ‬3 min drive

About this property

SureStay Hotel by Best Western Florence

Enjoy your visit to Florence with a stay at SureStay Hotel by Best Western Florence. Guests can visit the 24-hour fitness centre for a workout, and freebies such as WiFi and self-parking are added perks. Fellow travellers say great things about the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 92 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 3:30 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (2 total, up to 23 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Room service

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • Built in 1970
  • Safe-deposit box at front desk
  • 24-hour fitness centre

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance
  • Thin carpet in room

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Free local calls
  • Desk chair

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Travelodge Cincinnati Hotel Florence South
Travelodge Florence Cincinnati South
Travelodge Florence Cincinnati South Hotel
Travelodge Cincinnati South Hotel
Travelodge Cincinnati South
Travelodge Wyndham Florence/Cincinnati South Hotel Florence
Travelodge Wyndham Florence/Cincinnati South Hotel
Travelodge Wyndham Florence/Cincinnati South Florence
Travelodge Florence / Cincinnati South
Travelodge Florence Cincinnat
SureStay Hotel Best Western Florence
SureStay Best Western Florence
Hotel SureStay Hotel by Best Western Florence Florence
Florence SureStay Hotel by Best Western Florence Hotel
Hotel SureStay Hotel by Best Western Florence
SureStay Hotel by Best Western Florence Florence
SureStay Hotel Best Western
SureStay Best Western
Travelodge Florence / Cincinnati South
Travelodge by Wyndham Florence/Cincinnati South
Surestay Best Western Florence
Surestay By Florence Florence
SureStay Hotel by Best Western Florence Hotel
SureStay Hotel by Best Western Florence Florence
SureStay Hotel by Best Western Florence Hotel Florence

Frequently asked questions

Are pets allowed at SureStay Hotel by Best Western Florence?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at SureStay Hotel by Best Western Florence?

Yes, there's free self parking. Free motorhome/bus/lorry parking is available.

What are the check-in and check-out times at SureStay Hotel by Best Western Florence?

Check-in start time: 4:00 PM; check-in end time: 3:30 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at SureStay Hotel by Best Western Florence?

No, this hotel doesn't have a casino, but Turfway Park Racing & Gaming (6-min drive) and Hard Rock Casino Cincinnati (18-min drive) are both nearby.

What is there to do at SureStay Hotel by Best Western Florence and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Does SureStay Hotel by Best Western Florence have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around SureStay Hotel by Best Western Florence like?

SureStay Hotel by Best Western Florence is a short 17-minute walk from Florence Antique Mall and 19 minutes' walk from UC Health Stadium.

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SureStay Hotel by Best Western Florence Reviews

Reviews

6.2

Good

6.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Popular mentions

Room
Breakfast
Service staff
Bed
Bathroom
Elevator
Smoking
Toilet
Shower
Building

Reviews

6/10 Good

Out in the hall is noisy. Spotted a few roaches.
Jennifer, 1-night trip

6/10 Good

Good value for the price

It was a good value for the price. The breakfast was better then expected with more options than prepackaged pastrys and granola bars.
Kara, 1-night trip

8/10 Very good

Great place for the $$$

Overall, the hotel is in an ideal location for a wedding with family. The room had a lot of damage; bathroom door you could see a hole where someone punched it in. A wall mirror was missing, multiple drill marks around the new mirror in the bathroom so it looks like a prior guest had done a great deal of damage to the room and they tried to fix it as best they could. The bed was awesome along with the refrigerator and microwave - both were essential and fantastic. Staff was very friendly and guests were as well.
James M, 4-night trip

2/10 Poor

Ms

We had no wash cloths or hand towels, dogs barking all night, carpet in hall dirty, pillows on bed were hard need to be replace Was trying to have a peaceful night it was a nightmare. I will never stay here again
Joyce, 1-night trip

4/10 Fair

Smoky

Property is not maintained well. Rooms smell smoky. Minimal breakfast offerings. Disappointing experience.
Thomas, 1-night trip

6/10 Good

Room and hall smelled like old smoke
Carol, 1-night trip

4/10 Fair

It was ok, but overall very disappointing. The hotel smelled heavily of cigarette smoke . You couldn’t turn off the water in the shower— it was running a little when I got there and I couldn’t get it off. The hallways were dirty.
Melanie, 2-night trip

8/10 Very good

Good location
Jay, 1-night trip

10/10 Exceptional

Was a good stay and had just what we needed. Loved also having a refrigerator and microwave and breakfast
Linda, 3-night trip

2/10 Poor

Do not stay here!

I checked in to this hotel yesterday 2/15/25 I stayed a total of 45 minutes before i got the heck out of there. The room was extremely disgusting! Hair on the bed bedpreads and i killed a roach 10 minutes after I checked in. Also, they were working on the water heater, and there was no water. Save yiur time and money and stay at the Holiday Inn. Thats where I ended up staying.
Cisco, 1-night trip

4/10 Fair

I don’t recommend this place to stay.

Not a good place to stay. TV remote is not working. The place has awful smell. From the terrible stairs through walking down the hallway it smells like musty odors. Doesn’t look and fells clean at all. One bed has stained bedding. We arrived late already so we did not bother to have it changed. We just slept in 1 bed. TV remote was not working. Continental breakfast are toast, no cream cheese or anything besides butter, cereals, orange and yogurt. Drinks are coffee and orange juice. No water. Pls note they don’t allow eating and bringing of food outside the breakfast area.
Hedda, 1-night trip

6/10 Good

The beds were good
Daniel, 3-night trip

8/10 Very good

barking dog
Daniel, 3-night trip

2/10 Poor

I didn’t expect much for the price, but still the experience was not good. First, after check-in, as I approached the room, I discovered the room was already open. I searched the room a bit and I decided just to take the room because I was already tired. However, it seemed something was not right. As I slip into the bed, I felt itchy. I don’t know if it was bed bug or what but I couldn’t sleep. I ended up sleeping on the chair. Lastly, the bathroom was not clean. I usually don’t give 1 or 2 starts especially for this price, but the experience staying here was not pleasant.
1-night trip

2/10 Poor

If you could smell through a picture

As much as i hate complaining about an affordable room. I am extremely surprised there isn't more honest reviews of this hotel, and thia should be mentioned so others arent blind sided by the pictures. Upon walking in you will be smacked with the smell of cigarette smoke. The staff are friendly. They were quick to help get us new bedding when our bed was full of crumbs/food droppings. I PRAY it was food. The window doesn't open so there is no way to get the hot stuffy cigarette smoke to leave your room. We ended up going to the dollar store and buying a smoke odor neutralizer, a lemon scented spray, a lemon scented essential oil puffer AND disinfectant wipes because there were splotches of pee on our toliet. Cigarette burns in the bed and floor even though it says no smoking. We plan on coming back to visit Ignite Church in the future, but this hotel will not be on the list of safe places.
Stephany, 3-night trip

10/10 Exceptional

Great staff and great place to stay
Kayla, 2-night trip

4/10 Fair

Booked accessible room and one was not provided. Made our stay very difficult.
Linda, 1-night trip

6/10 Good

The place really isn’t that bad for the price. They are remodeling and I would stay again.
Richele, 2-night trip

10/10 Exceptional

Room was nice and clean it was quite the while stay and they actually have breakfast
7-night trip

2/10 Poor

Old hotel that needs torn down.
Eric, 1-night trip

4/10 Fair

Not a place I would stay again.....basically a rebranded old motel/discount hotel
Ian, 1-night trip

2/10 Poor

This was a horrible place to stay
Ryan, 4-night trip

2/10 Poor

Just sleep in your car

Just go ahead and sleep in your car. This is the worst hotel in America There were roaches in the room. The showerhead was about to fall had very little pressure The electrical outlets did not work They put laminate flooring over carpet and you can see the carpet peeking through I got in my room. There was still trash in the can. The only reason why I stayed there is because it was not refundable I cleaned it with bleach, disinfecting spray, and 91% alcohol The sheet needed to be thrown away They were thin as the toilet paper The whole building needs to be shut down And the fact that it’s $100 a night it’s a disgrace to humanity
Marshelle, 1-night trip

6/10 Good

Hotel was convenient because is near a major highway, room smelled good, sheets were clean & bed was comfortable. Hallway smelled like cigarettes, shower was backing up, cleaning was poor.
1-night trip

10/10 Exceptional

This property should be rated higher. It was great.
Deborah, 1-night trip