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Quality Inn & Suites Palm Island Indoor Waterpark

2.5 star property
Family-friendly hotel in Batavia with water park and restaurant

Choose dates to view prices

Photo gallery for Quality Inn & Suites Palm Island Indoor Waterpark

Lobby
Premium bedding, desk, iron/ironing board, free cots/infant beds
Premium bedding, desk, iron/ironing board, free cots/infant beds
Pool
Pool

Reviews

5.2 out of 10
Experience the perfect blend of relaxation and excitement at Quality Inn & Suites Palm Island Indoor Waterpark. Take advantage of free continental breakfast, unwind at the bar or in the arcade/game room, and enjoy quality time with family by the children's pool with a waterslide. With multilingual staff and free WiFi, this hotel has everything you need for a fun-filled stay.

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Pool
  • Connecting rooms available
  • Gym
  • Pet-friendly

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Water park
  • Fitness centre
  • Children's pool
  • Waterslide
  • Room service
  • 24-hour business centre
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Arcade/games room

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Children's pool
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is Rp1.254.393
Rp1.392.377 total
includes taxes & fees
18 May - 19 May

Room options

Available filters for rooms
Showing 6 of 6 rooms

Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
  • 2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
TV
Premium bedding
Hairdryer
Shower/bath combination
  • 2 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
8250 Park Rd, Batavia, NY, 14020

What's nearby

  • Palm Island Indoor Waterpark - 7 min walk - 0.6 km
  • Batavia Downs Casino - 16 min walk - 1.3 km
  • Rochester Regional Health - 4 min drive - 2.6 km
  • Dwyer Stadium - 4 min drive - 2.9 km
  • Summit Medical Center - 5 min drive - 2.9 km

Getting around

  • Rochester, NY (ROC-Greater Rochester Intl.) - 34 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive

Restaurants

  • ‪Starbucks - ‬10 min walk
  • ‪Batavia Downs Gaming & Hotel - ‬17 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Burger King - ‬3 min drive

About this property

Quality Inn & Suites Palm Island Indoor Waterpark

Quality Inn & Suites Palm Island Indoor Waterpark is a great choice for a stay in Batavia. After splashing around at the water park, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A fitness centre and a children's pool are offered, and in-room conveniences include fridges and microwaves.

Languages

English

At a glance

DONE

Hotel size

    • 194 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 11:00 AM
    • Minimum check-in age – 21
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site motorhome/coach/lorry parking
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Travelling with children

  • Children stay for free (see details)
  • Water park access (surcharge)
  • Children's pool

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Conference space (7319 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness centre
  • Water park access (surcharge)
  • Arcade/games room
  • Water slide
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community and sustainability
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Assistive listening devices available

Room amenities

Be entertained

  • Television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Dining

Chasers Lounge – This lobby lounge only serves dinner. Open selected days.

Fees & policies

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Thursday:
  • Children's pool
  • Indoor pool

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Facility access costs USD 15 per person, per day

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Clarion Hotel Palm Island
Quality Inn Palm Island Indoor Waterpark
Clarion Hotel Palm Island Indoor Waterpark Batavia
Clarion Hotel Waterpark
Clarion Palm Island Indoor Waterpark
Clarion Palm Island Indoor Waterpark Batavia
Palm Island Indoor Waterpark
Palm Island Waterpark
Quality Palm Island Indoor Waterpark
Quality Inn & Suites Palm Island Indoor Waterpark Hotel
Quality Inn & Suites Palm Island Indoor Waterpark Batavia
Quality Inn & Suites Palm Island Indoor Waterpark Hotel Batavia

Frequently asked questions

Does Quality Inn & Suites Palm Island Indoor Waterpark offer free cancellation for a full refund?

Yes, Quality Inn & Suites Palm Island Indoor Waterpark does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quality Inn & Suites Palm Island Indoor Waterpark?

Yes, there's a children's pool.

Are pets allowed at Quality Inn & Suites Palm Island Indoor Waterpark?

Yes, pets are welcome. There's a charge of USD 20 per accommodation, per night. Service animals are exempt from fees.

Is parking offered on site at Quality Inn & Suites Palm Island Indoor Waterpark?

Yes, there's free self parking. Free motorhome/bus/lorry parking and electric car charging are available.

What are the check-in and check-out times at Quality Inn & Suites Palm Island Indoor Waterpark?

Check-in start time: 4:00 PM; check-in end time: 11:00 AM. Check-out time is 11 AM. Contactless check-out is available.

Is there an on-site casino at Quality Inn & Suites Palm Island Indoor Waterpark?

No, this hotel doesn't have a casino, but Batavia Downs Casino (16-min walk) is nearby.

What is there to do at Quality Inn & Suites Palm Island Indoor Waterpark and nearby?

Quality Inn & Suites Palm Island Indoor Waterpark has a water slide and a fitness centre, as well as an arcade.

Are there restaurants at or near Quality Inn & Suites Palm Island Indoor Waterpark?

Yes, there's an on-site restaurant.

What's the area around Quality Inn & Suites Palm Island Indoor Waterpark like?

Quality Inn & Suites Palm Island Indoor Waterpark is a short 7-minute walk from Palm Island Indoor Waterpark and 16 minutes' walk from Batavia Downs Casino.

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Quality Inn & Suites Palm Island Indoor Waterpark Reviews

Reviews

5.2

5.2/10

Cleanliness

6.6/10

Staff & service

4.4/10

Amenities

4.6/10

Property conditions & facilities

4.4/10

Eco-friendliness

Popular mentions

Room
Bed
Water park
Service staff
Breakfast
Bathroom
Children
Elevator
Restaurant
Food

Reviews

4/10 Fair

Don’t Stay at This Establishment

The room was clean and the furniture was old. The carpets throughout the hotel were clean but dingy. I was on the 4th floor and the elevator was broken and hadn’t been repaired since 2024. There were open guest rooms next to mine. The price included breakfast which was mediocre. Needless to say I have doubts staying at another Quality Inn
Jennifer, 1-night trip

2/10 Poor

There were dead flies on my sheets when i got in my room, blood hand prints on wall, mold in the ceiling over the window, room smelled like smoke.:. The only thing that was nice was the pool area. The breakfast, some of the fruits were mold
2-night trip

10/10 Exceptional

Good location, easy access from I-90, helpful staff. The room is spacious and comfortable.
1-night trip

2/10 Poor

The place had roaches
Michael, 1-night trip

8/10 Very good

Location and water park was great Rooms need a refresh
Indira, 2-night trip

4/10 Fair

Room had a horrible odor and just dirty and dingy. Definitely will not stay again
Dan, 1-night trip

2/10 Poor

They have roaches. On the first floor, for sure.
Rachael, 2-night trip

8/10 Very good

Water park is good for kids
Vokhid, 1-night trip

4/10 Fair

Very close to shopping and restaurants. But the hotel had roaches in the room.
Ronnie, 1-night trip

8/10 Very good

The parking was nice and easy and plentiful. It's within walking distance to food and entertainment.
Jennifer, 1-night trip

10/10 Exceptional

The staff was amazing. Restaurant was awesome will definitely be returning customer 😀
Kyle, 4-night trip

6/10 Good

The place needs some upgrading
Dave, 1-night trip

8/10 Very good

It was decent
Robert, 1-night trip

2/10 Poor

Place was disgusting and smelled horrible the low quality inn that’s for sure
Nick, 1-night trip

10/10 Exceptional

Close to everything
William, 1-night trip

6/10 Good

Not the best hotel but it will do

The hotel itself was fairly clean. The heat didn't work all the time. Other than the check in didn't really see hotel staff until we checked out. The hotel was quiet. I did like that there was a refrigerator and microwave. The refrigerator was iced over but it was still working. The microwave was not working properly we finally got it to work. If you are planning a short trip then it is ok for that. No more than a couple of days. The check in was easy and the counter person was friendly. I snowed heavily and the parking lot was not plowed.
Stephanie, 2-night trip

4/10 Fair

The property needs serious cleaning and renovation. The halls smell so does the room.
Mabel, 3-night trip

2/10 Poor

Hotel is terrible would never stay again we went for the water park which was ok . The hotel needs ALOT of work !!!
michelle, 1-night trip

6/10 Good

Everything was ok but breakfast was minimal. Bed was comfortable and convenient for concert
Susan, 1-night trip

2/10 Poor

It was my worst night ever
Hasan, 1-night trip

2/10 Poor

My worst hotel ever

Worst hotel in my life, very fortunate I haven't found roach in my room after reading through the comments. Photos are very very misleadings.
Jeremy, 2-night trip

2/10 Poor

there was stains all over my bed and 2 other people that stayed with us in different rooms had cockroaches in there
Skyla, 2-night trip

10/10 Exceptional

Staff was nice and accomodating. No issues at all .
David, 1-night trip

2/10 Poor

I would never go back. The place lacks everything you would expect to make you feel good about where you are staying
James, 1-night trip

6/10 Good

Needs some love and care
Allan, 1-night trip