Los Abrigados Resort And Spa by Diamond Resorts

The room and the resort needs an update !

Too long check in. Ridiculous resort fee for our 1 night stay. Even though they had our credit card numbers for any damage they charged a $100 security deposit to be refunded up to 2 weeks later. Friend had an efficiency room with kitchenette but no glasses. She repeatedly asked for a cup for her iced tea but never got one. I was upgraded to a 1 bedroom because they had no more efficiency unit. Both units were clean and comfortable. No complaints about the rooms. Didn’t meet with the “ concierge” because I’ve had experience with their high pressured tactics elsewhere.

We love this hotel. Our room was not that clean. Had broken glass on the ground. Sweet Maria did an amazing job cleaning it after we called the front desk.

Excellent overall. Chairs not super comfortable but that’s ok. We’ll be back again. Very pretty grounds. Good location.

The hotel staff were helpful. The concierge tried really hard to rearrange a weather cancelled program for me but I was scheduled to leave the following day. Property is huge and, even with the map, I was a bit lost. Designated smoking area too close to non-smoking rooms. Room was extremely comfortable and quiet.