We were greeted by Natalie, she was chipper and friendly.she noted she was leaving shortly after we checked in after I had asked when her shift ended, Delroy? Was also super friendly! Handsome, too. He was able to do deer another blanket, pillow and a toothbrush since we forgot one! It was brought right to our room very quickly!! The bed wasn’t super comfortable but it was okay enough for one night, the one awful thing was the blinking light from the smoke detector in the room! It was awwwwful!!! Breakfast was great. Very busy at 9am but the lines were fast moving, the fire burning was nice and provided warmth from the doors opening. The pool was good aside from crappy kids whose parents couldn’t be bothered to regulate their out of control behaviors. I appreciated the lounge chairs and our kids said the pool was very warm. I wish there had been a hot tub spa but also didn’t mind watching my kids have fun. All in all, I’d definitely come back here and recommend to a friend.