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Hotel NYX Cancun - Near La Isla Shopping Mall

3.5 star property
Beachfront hotel with outdoor pool, near La Isla Shopping Mall

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Photo gallery for Hotel NYX Cancun - Near La Isla Shopping Mall

Relax by the ocean with a clear view from the pool, surrounded by palm trees and lounge chairs.
Relax in a serene beach setting with a hammock nestled between palm trees, overlooking the ocean.
Enjoy a warm and inviting dining experience in our restaurant, where wicker chairs and tables are set with white plates, glasses, and cutlery.
Stunning hotel facade with a central entrance, flanked by palm trees and a beautifully maintained garden.
Dine under a shaded roof with ocean views and palm trees.
At Hotel NYX Cancun, enjoy the warmth of a beachside retreat with a free breakfast buffet, poolside bar and grocery store. Relax in the steam room or indulge in spa treatments like massages and manicures; then unwind on the white sand beach or by one of two outdoor pools. Previous guests rave about helpful staff.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • Outdoor pool
  • Fitness centre
  • Steam room
  • Beach umbrellas
  • Beach cabanas
  • Beach sunloungers
  • Beach towels
  • Pool bar
  • Room service

Feel at home (6)

  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room

Relax in a serene space with a comfortable bed, desk, and flat-screen TV.

Standard Room

7.4 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
  • 25 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Restful retreat with a large bed, ceiling fan, and a table with a lamp.

Junior Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Relax in a spacious room with a large bed, ceiling fan, and ocean views from the window.

Superior Suite

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Relax in comfort with a large bed and a stylish headboard, accompanied by a small table and chair.

Deluxe Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
  • 37 sq m
  • Lagoon view
  • Sleeps 3

View all photos for Suite (Sunset)

Relax in this serene hotel room with a large bed, ceiling fan, and sliding glass door leading to an outdoor area with ocean views.

Suite (Sunset)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Ceiling fan
Blackout curtains
Private bathroom
  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool, pool umbrellas, pool loungers

Hotel NYX Cancun All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.6 out of 10, Excellent, 1,430 reviews
Hotel NYX Cancun All Inclusive
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About the area

Map
Blvd Kukulcan Km 11.5 Hotel Zone, Cancun, QROO, 77500

What's nearby

  • La Isla Shopping Mall - 6 min walk - 0.6 km
  • Cancun Interactive Aquarium - 10 min walk - 0.9 km
  • Forum Beach - 5 min drive - 2.9 km
  • Cancun Convention Center - 6 min drive - 3.2 km
  • Gaviota Azul Beach - 7 min drive - 3.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Duna Pool Bar - ‬11 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun - Near La Isla Shopping Mall

At Hotel NYX Cancun - Near La Isla Shopping Mall, you can spend time at the beach enjoying cabanas, beach umbrellas and beach massages, plus you'll only be steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Guests in the mood for pampering can indulge in deep-tissue massages, facials and body scrubs, and the outdoor pool provides fun for everyone. Deck, one of 4 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights include 2 bars/lounges, a poolside bar and a fitness centre. Fellow travellers love the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 196 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Guests booked in All-Inclusive rate plans for stays of 1 or 2 nights have access to dining at Deck restaurant. For minimum 3-night stays in All-Inclusive rate plans, guests have access to dining at Chianti restaurant once every 3 nights. For minimum 5-night stays in All-Inclusive rates, guests have access to dining at Umami restaurant once every 5 nights. Dining at Deck restaurant is always available to guests booked in All-Inclusive rates.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free covered on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited

Other information

    • Designated smoking area (fines apply)
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Local/corner shop

What to do

  • On the beach
  • Yoga classes
  • Beach volleyball
  • Shopping
  • Pool table
  • Ping pong

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 8 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Communal living room
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Steam room
  • Reception hall
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Tile flooring in room
ROOM

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Dining

Deck – This beachfront restaurant specialises in international cuisine and serves lunch and dinner.
Bellavista – This restaurant only serves breakfast. Open daily.
Chianti – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Umami – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open selected days.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Deposit: MXN 3000 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 79.2 per accommodation, per night

Renovations and closures

The following facilities or services will be unavailable from August 11 2025 to November 30 2025 (dates subject to change):
  • One of the dining venues

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Cancun Hotel NYX
Hotel NYX Cancun
Hotel NYX Cancun Hotel
NYX Cancun Hotel
NYX Hotel
Hotel NYX
Avalon Grand Cancun Hotel Cancun
Avalon Grand Resort
Avalon Resort Cancun
Cancun Avalon Grand Hotel
NYX Cancun
HELP_OUTLINE

Frequently asked questions

Does Hotel NYX Cancun - Near La Isla Shopping Mall offer free cancellation for a full refund?

Yes, Hotel NYX Cancun - Near La Isla Shopping Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel NYX Cancun - Near La Isla Shopping Mall?

Yes, there's an outdoor pool.

Are pets allowed at Hotel NYX Cancun - Near La Isla Shopping Mall?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hotel NYX Cancun - Near La Isla Shopping Mall?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Hotel NYX Cancun - Near La Isla Shopping Mall?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at Hotel NYX Cancun - Near La Isla Shopping Mall?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (15-min drive) and Dubai Palace Casino (16-min drive) are both nearby.

What is there to do at Hotel NYX Cancun - Near La Isla Shopping Mall and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a steam room. Hotel NYX Cancun - Near La Isla Shopping Mall also has beach cabanas and spa services.

Are there restaurants at or near Hotel NYX Cancun - Near La Isla Shopping Mall?

Yes, there are 4 on-site restaurants, featuring beachfront dining, international cuisine and ocean views. One of the dining venues will be unavailable from 11 August 2025 to 30 November 2025 (dates subject to change).

What's the area around Hotel NYX Cancun - Near La Isla Shopping Mall like?

Hotel NYX Cancun - Near La Isla Shopping Mall is a short 8-minute walk from La Isla Shopping Mall and 19 minutes' walk from Hotel Zone Beaches.

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Hotel NYX Cancun - Near La Isla Shopping Mall Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Food
Beach
Restaurant
Location
Drinks
View
Breakfast
Trip

Reviews

10/10 Excellent

Way better experience than the first hotel we stopped by, the lady at checkin upgraded our room. Will definitely recommend.
Melissa, 4-night trip

8/10 Good

Room was clean, bed was comfortable, not to many restaurants choices.
Rocio, 5-night trip

10/10 Excellent

The morning yoga and the aqua fitness classes were amazing!
Linxue, 4-night trip

10/10 Excellent

Property was very clean. Rooms were really big and clean. AC was a plus! The pool was nice and warm, it was over crowded at times. Limited spaces for beach chairs. But there was plenty of beach chair by the beach. Deck restaurant was really good. Chianti restaurant was good as well, I didn’t enjoyed the first meal I ordered and I was able to switch for a different meal which was a plus. Staff was friendly. I would def come back again.
Monique, 4-night trip

4/10 Poor

Not sure if it was a mistake on Expedia or the hotel, I thought I booked an all inclusive turned out it was breakfast only and neither did the hotel or Expedia tried to help resolve the issue. No one showed us around the property or told us where things were other than our room. Staff wasn’t helpful. The bathroom had a bad smell. Breakfast food was good and plenty of options. I wouldn’t recommend eating his hotel. Very poor customer service.
Ariana, 4-night trip

8/10 Good

Great food great pool
dwight, 2-night trip

8/10 Good

The Barcelona doesn’t have ventilation at all, no extractor or a window, the windows are low qualities so you hear everything that’s happening outside. Our room was on the lower floor and we had a cleaning staff room near and the noise was terrible at night and at 7 am; the beach is nice, good breakfast
Javier, 3-night trip

10/10 Excellent

Amazing services and cleanliness!
Katherine, 9-night trip

10/10 Excellent

Good hotel for the price

The hotel was very nice, we got an upgrade, we also got a nice champagne for our anniversary. Live salsa music was entertaining, pool had entertainment.
Vinod, 3-night trip

8/10 Good

Great Stay
vanessa, 3-night trip

10/10 Excellent

Gorgeous beach great staff. Very clean comfortable rooms.
Michael, 1-night trip

10/10 Excellent

Great hotel

I had a great experience staying in this hotel. From the sunrise, the staff started cleaning the beach, sanitizing the chairs and cleaning the pool. Also, the breakfast was great with a lot of choices. The restaurant food was also great. The staff were nice and kind (could be better, I will give them a 4star). Just a heads up, If you forget tipping they will not be kind😁.
Vahid, 3-night trip

10/10 Excellent

The hotel is right where the restaurants and shopping mall is located. Staff is very friendly and felt very safe!
Elizabeth, 4-night trip

10/10 Excellent

Awesome experience with the hotel staff and management. Room was tidy and clean with room service every morning.
Rahimah, 4-night trip

10/10 Excellent

The staff were very friendly and helpful. We really enjoyed our stay.
Steve, 12-night trip

10/10 Excellent

Great buffet breakfast. Style of hotel is charming.
barbara, 8-night trip

10/10 Excellent

The staff was incredible
Mary, 1-night trip

10/10 Excellent

So relaxing, the best place to stay.....definitely I'll comeback soon.thanks team😍
Melat, 4-night trip

8/10 Good

Clean, good service. Received an upgrade for no apparent reason except we stayed off season so not crowded. I would recommend.
Dianne, 2-night trip

8/10 Good

My experience at NYX was great. The staff are accommodating and friendly. I was delighted that majority of them spoke English. The beach was beautiful and well maintained. The room was clean and extremely comfortable. There are options for dining if you choose to stay within the hotel full time. But I love to go exploring to try different restaurants and dining spots to get a better understanding of the food culture of a different country. The one aspect that made this hotel stand out for me was the option of not choosing the "all inclusive" but still having the flexibility of dining on premises as needed. The breakfast buffet is awesome! It's included for all guests whether or not you choose the "all inclusive" option. Even though I'm not a breakfast person...this was always a delight every morning. This hotel is conveniently located on the shuttle route so it was very easy to go exploring all across the hotel zone. The downsides for me - and the reason I deducted a star - the sales staff specifically felt a bit too pushy. They were constantly trying to sell some sort of membership package. Also, if you're not comfortable with stairs, this hotel will be a challenge. There are stairs and ramps all over the property. The elevator is limited. Be aware of these beforehand and your stay at NYX will be a good one.
Saralise, 8-night trip

6/10 Okay

Pros- small resort , close to mall, great beach and pool, staff are friendly and helpful, large comfortable rooms with refrigerated that’s stocked daily, quiet and relaxing. Cons- small resort, limited dining options-breakfast is the same everyday, lunch and dinner at the outdoor restaurant is not buffet style but sit down and order from a limited menu and brought to you, 2 other reservation restaurants were nice change but only get to use a few times. No real nightly entertainment other than karaoke and music so you’re in bed by 9 and worse thing about this resort is that it’s not a true all inclusive. At every meal you don’t know what’s included and what is extra so you’re always worried if you’re being charged for something. They do have a non inclusive option at the resort so there’s prices listed on everything from on food and drinks and you’re all inclusive excludes some drink and food options on the menus. I think that the management needs a refresher on what all inclusive means. This is our first and last time at NYX because of this stupidity. We’ve been to Cancun 10+ times and never stayed at a resort that was all inclusive, but wasn’t really all inclusive.
Douglas K, 7-night trip

10/10 Excellent

Intimate yet super fun hotel. Staff was unbelievably helpful in every way.
Elizabeth, 3-night trip

6/10 Okay

The hotel was average. The initial check in guy was terrible sent us to a room with no air conditioning and hot water took at least 30 minutes of running before it got hot. A second check in person doing what we saw her the next morning help us with a great functioning room
Rafael, 5-night trip

8/10 Good

Our stay was very nice! Only thing is that AC cannot be adjusted (and it was very cold in the room!) however, that would be great for summer stays. They did not provide slippers (much needed with the cold floor) and they also did not have conditioner not even when requested. Parking was free and felt safe. The room with beach view was amazing!
Sofia, 8-night trip

8/10 Good

Small but big enough
Raul E., 5-night trip