Rundlestone Lodge

I needed some me time and there was no place else i wanted to stay! I loved the jaccuzi in my room. The king size bed was super comfortable. The fireplace was cozy. The view of the mountains was spectacular. I cant wait to visit again.

The biggest issue we had was room had only one face cloth enough of other towels

This is a very nice hotel.

First time staying at this property in Banff. Hotel room was nicely allocated and family felt it was a great choice (king room with loft queen and kitchenette). All members stated they would return. Service from housekeeping and front desk was excellent and prompt. Only three minor concerns. 1) We did use the pool (had it to ourselves) and found it very cold. Everyone stayed near a heat outflow in the pool and we were out in 20-30 mins. 2) When we were cleaning up our room before leaving we found a pair of socks under a bed and a used facial tissue under the chair cushion in the main area. Thought they were ours until we realized they weren’t. Not a deal breaker, but during covid times more attention to housekeeping between guests is appreciated. 3) This is very minor - we are a taller family - male is 6’3” and we found the toilets in both bathrooms to be extremely short from the floor and dated (1980’s) - think legs stretched out to use them or knees around your chest. Time for an upgrade Rundlestone - we actually took pictures as we had a laugh! Photo is perspective - seat is well below the knees on the pants. Lol. Overall we would highly recommend and will be returning ourselves.

Nice room, bed and pillows left something to be desired. Staff was friendly and helpful parking was adequate, amenities and location were great.

Our stay at this hotel was interrupted by a night clerk pounding on our door in the middle of the night looking for her "In House Room" sheet that for some unknown reason had slid under our door around 11:15 PM. She made quite a nuisance of herself, waking my wife and I from our sleep, I had to get up and ask her to leave. I the morning I looked at the paper she had delivered, and it had all the names, room numbers, checkin/check out, what they paid and what they owed. No apologies from her. She could have just as easily written a note and explained her error. But she had to disturb our peace.

Room 270 was fairly smaller than other rooms. Excellent view, but definitely smaller room size. It served our purposes for our visit, but is spending time in the room I would not suggest room 270

Staff was friendly, room was clean, bed was very comfortable, shower was great, breakfast was amazing. All good!

A very clean and comfy hotel.

Booked a king premium room. Room was clean, quiet, and quite large. Bed was very comfortable. Only negative in room was the sofa was past its prime, one side was very saggy and uncomfortable to sit on. Was there for two nights and due to Covid, housekeeping was only upon request. We did not request it as we did not need it. Front desk staff was great, as was the staff in the hotel restaurant.