Boulevard Kukulcan Km 20.5, Lote 64, 2a etapa, Seccion A, Zona Hotelera, Cancun, QROO, 77500
What's nearby
El Rey Ruins - 13 min walk - 1.1 km
Iberostar Cancun Golf Course - 13 min walk - 1.2 km
Delfines Beach - 16 min walk - 1.4 km
Aquaworld - 5 min drive - 5.0 km
Ventura Park Cancun - 7 min drive - 7.3 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.) - 13 min drive
Restaurants
Zai - 9 min walk
Sun Palace - 9 min walk
Km 19.5 - 14 min walk
Bogavante Restaurant - 2 min walk
Navios - 14 min walk
About this property
Royal Solaris Cancun - All Inclusive
Royal Solaris Cancun - All Inclusive is a great choice for your beach stay in Cancun, putting you near activities such as scuba-diving, surfing/body boarding and parasailing. Guests in the mood for pampering can indulge in deep-tissue massages, facials and hydrotherapy, and the outdoor pool provides a splash of fun. Las Fuentes, one of 3 restaurants, serves breakfast. Other highlights at this all-inclusive property include 2 bars/lounges, a free kid's club and a fitness centre. Fellow travellers say great things about the helpful staff and beach location.
All-inclusive
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorised water sports, land activities and use of recreational facilities and equipment are included.
Water activities
Kayaking
Land activities
Fitness facilities
Children's club
Lessons/classes/games
Aerobics
Cooking
Dancing
Water fitness
Entertainment
On-site entertainment and activities
Theme parties
Languages
English, Spanish
At a glance
Hotel size
299 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
The property charges 5 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not allow early check-in.
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 21
Children
Free children's club
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site valet parking
Other information
Designated smoking areas
Property amenities
Food and drink
3 restaurants
2 bars/lounges
Swim-up bar
Private dining
24-hour room service
Snack bar/deli
Travelling with children
Free children's club
Children's pool
Playground
Lifeguard on-site
What to do
On the beach
Fitness classes
Yoga classes
Shopping
Golf lessons nearby
Parasailing nearby
Scuba-diving nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Porter/bellhop
Beach towels
Pool loungers
Pool umbrellas
Romance packages
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Television in common areas
Fitness centre
An outdoor pool
Spa services
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
40-inch LED TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Free stocked minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology.
Dining
Las Fuentes – This buffet restaurant only serves breakfast.
Rosmarinus – Overlooking the ocean, this buffet restaurant serves lunch and dinner. Open daily.
Marcopolo – This fine-dining restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: MXN 76.00 per accommodation, per night
Optional extras
Credit card charges are subject to an extra charge of 5 per cent
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the fitness facility or hot tub
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.
Also known as
Cancun Royal Solaris
Resort Royal Solaris Cancun
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun All Inclusive Resort
Royal Solaris Cancun Marina
Royal Solaris Cancun Resort
Royal Solaris Cancun Resort Marina
Royal Solaris Cancun Resort Marina All Inclusive
Royal Solaris Marina
Royal Solaris Resort Marina All Inclusive
Royal Solaris Cancun Marina All Inclusive
Royal Solaris Marina All Inclusive
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris ina Inclusive
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun - All Inclusive Cancun
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris Cancun - All Inclusive All-inclusive property
Frequently asked questions
Does Royal Solaris Cancun - All Inclusive offer free cancellation for a full refund?
Yes, Royal Solaris Cancun - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Royal Solaris Cancun - All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Royal Solaris Cancun - All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Royal Solaris Cancun - All Inclusive?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Royal Solaris Cancun - All Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-out is available.
Is there an on-site casino at Royal Solaris Cancun - All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (21-min drive) and Royal Yak Casino and Sports Book (21-min drive) are both nearby.
What is there to do at Royal Solaris Cancun - All Inclusive and nearby?
Have fun with activities such as boat tours, scuba-diving and body boarding, and practise your swing at the nearby golf course. Additional recreation on-site includes fitness classes and yoga. Enjoy a swim in the outdoor pool or use the all-inclusive property's other amenities, which include 2 bars and a fitness centre. Royal Solaris Cancun - All Inclusive also has spa services and a garden.
Are there restaurants at or near Royal Solaris Cancun - All Inclusive?
Yes, there are 3 on-site restaurants, featuring international cuisine and ocean views.
What's the area around Royal Solaris Cancun - All Inclusive like?
Royal Solaris Cancun - All Inclusive is located on the Strip in Zona Hotelera, a short 13-minute walk from Iberostar Cancun Golf Course and 16 minutes' walk from Delfines Beach. Travellers say that this property is in a good location.
Royal Solaris Cancun - All Inclusive Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
4/10 Fair
15 Oct 2024
Would never stay there again!
I heard this hotel is old and it was rundown. I will never stay there again and never get an all inclusive. I went out for dinner because there were no good options for dinner at all.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
19 Sep 2024
The property is clean, housekeeping service is really good as well as all the dining options. What I didn't like was to see a guy outside of my window jumping out of nowhere from a cable on 3 rd floor cleaning and wiping the window while me and my daughter were inside the room and didn't expect that.
Victoria
Victoria, 1-night family trip
Verified Expedia guest review
8/10 Very good
19 Sep 2024
bernal
bernal, 4-night trip
Verified Expedia guest review
2/10 Poor
14 Sep 2024
I would give this place 3 stars but the cockroaches killed it for me. So discussing to be walking around the property and they are all over not to mention the 2 we saw in our room.
Heather
Heather, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
14 Sep 2024
Diego
Diego, 1-night trip
Verified Expedia guest review
6/10 Good
13 Sep 2024
I’m pretty disappointed with this place. It says that it’s 4 stars but I’m pretty sure that was 30 years ago. The place needs a remodel and constantly smelled like sewage. The staff was excellent for the most part but watch out for the “concierge “ they’re just a time share scam and they intentionally try to make you feel uncomfortable if you don’t play into their game. The food lacks taste and quality, all the bread I got was stale. I will not be back.
Michael
Michael, 4-night romance trip
Verified Expedia guest review
4/10 Fair
11 Sep 2024
If you want to be treated really good make sure to tip the waiters and bartenders. We did tip but once you stop tipping the waiters start to ignore you. For example they say us down for breakfast it took them 30 min and it was only because I got up and asked who can grab us a cup of coffee.. In order to get really good service you need to tip them all the time you are there. Another thing as soon as you check in you get harassed to become a partner. We said no multiple of times and told them we weren’t interested but they kept pushing. They even followed us to the pool area after had told them no and that we just wanted to relax.
Alfredo
Alfredo, 6-night family trip
Verified Expedia guest review
8/10 Very good
11 Sep 2024
Fawn Grant
Fawn Grant, 5-night trip
Verified Expedia guest review
6/10 Good
9 Sep 2024
Ina
Ina, 8-night trip
Verified Expedia guest review
6/10 Good
9 Sep 2024
Ledia
Ledia, 8-night trip
Verified Expedia guest review
8/10 Very good
9 Sep 2024
I liked the swim up bar, the staff and the beach front property. Food was good, good variety each day. Excellent concierge, insightful to help with activities or shuttles.
What I didnt like: Not a fan of sharing the pool to the other resorts. No coffee machine in the lobby. Issues with key getting into our room.
Brett
Brett, 7-night family trip
Verified Expedia guest review
8/10 Very good
8 Sep 2024
Long
Long, 7-night trip
Verified Expedia guest review
10/10 Exceptional
8 Sep 2024
Perfect stay!
LEYBIS
LEYBIS, 2-night romance trip
Verified Expedia guest review
8/10 Very good
7 Sep 2024
Euclides da
Euclides da, 7-night trip
Verified Expedia guest review
10/10 Exceptional
7 Sep 2024
I really loved the staff, all were so kind and helpful. Everything that I asked for, they would provide with a smile and a good attitude.
Byanka Madelaine Farfan
Byanka Madelaine Farfan, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
6 Sep 2024
This hotel is absolutely fantastic. The facilities are well kept and clean. Aside from the beautiful facilities, the staff is beyond amazing from the check in with Fredy, Gustavo in the buffet to Florencio in the resturaunt Bogavante. Luz making poolside pizzas (she was the reason we returned this time), the spa staff was amazing and pool side waitresses were fantastic. On our last day we met Javier, definitely a leader. We were having a conversation and he told us about some menu items coming soon and mentioned Chilies en Nogada. I mentioned I was saddend to be leaving in about a hour because these chilies are my favorite. Javier made something happen and he, Luz and another chef met me at check out with none other than a Chilie en Nogada along with fresh cut fruit with Chamoy for my daughter. Cancun is easy to fall in love with but the people make this place exceptional. Great job Royal Solaris, your team is top notch.
Shana
Shana, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
2 Sep 2024
Tina
Tina, 3-night trip
Verified Expedia guest review
10/10 Exceptional
2 Sep 2024
A nosotros nos gustó mucho la amabilidad con que nos trataron! Desde el primer día asta el último momento que estuvimos en el hotel, volvería al mismo hotel Royal Solaris,
MARIA CONCEPCION
MARIA CONCEPCION, 4-night family trip
Verified Expedia guest review
2/10 Poor
1 Sep 2024
Boring property. Food not good at all
Luis Roberto Urias
Luis Roberto Urias, 4-night trip
Verified Expedia guest review
6/10 Good
30 Aug 2024
In regards to the internet service poor or none at all, after speaking to the front desk on numerous occasions about the situation the issue was not taking care of. Some restaurants were close, and the meal choices sucks. The lack of entertainment made my stay somewhat boring after 3 days. I will not be staying here again.
kerry
kerry, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 Aug 2024
I like everything
Cleonice Maria
Cleonice Maria, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
22 Aug 2024
El baño de la habitación que nos tocó no drenaba bien el agua en la bañera no el lavamanos por lo demás todo bien
Robert Santana
Robert Santana, 5-night trip
Verified Expedia guest review
4/10 Fair
22 Aug 2024
N/a
Jessica
Jessica, 3-night romance trip
Verified Orbitz guest review
10/10 Exceptional
22 Aug 2024
Once you become a member is a different thing.
We enjoyed our stay and will definitely come back for a family vacation.