BCMI Inn Hinton

Had a great sleep. Hotel quiet. No breakfast which normally is included. Stayed in another hotel they gave us a bagged breakfast (muffin, yogurt, piece of fruit, granola bar). Was hoping for something similar otherwise good stay.

False advertising. Booked same day of stay, hotel is aware they cant provide breakfast but still advertising it. Hotel denied cancelation or offering a discount at time of check-in because they said it was booked with expedia despite showing them that was booked on the hotels. com app. Manager raised voice and was aggressive besides lying.Receptionist called to tell us to not make anymore noise just to have them call again and apologize saying noise was from somewhere else. As you can imagine this hotel is noisy,doesnt have solid concrete floors.

I reserved a room including breakfast. However, due Covid19, this service was unavailable! I comprehend this situation, but I was not informed about that on the hotels.com website. I was very disappointed and upset. Hotels.com MUST inform that this feature is temporarily not available. Overall the hotel is good.

Everything was great.

Hotel was awesome service was amazing 😊

Very comfortable room with the family. My children loved the rooms. Best hotel we stayed at for sure.

The hotel was very nice. It clean and the staff was very friendly. The staff was helpful to suggest food options and ready to help at any time.

We stayed over for 1 night as a family of 5. We had a family suite that was very nice and spacious. A bit disappointed because during our stay some construction workers stayed at the hotel and one walked all the way from his car to his room then upstairs on carpet to the breakfast area in cement covered boots. There was pieces of cement all over the carpet. Very disrespectfully of this individual. I think the hotel should speak up if they see people acting like this not considering the other guest or the hotel. Also take a shower before they use the pool. There is signs everywhere but some people just ignore it and make it up pleasant. The staff was great and I feel sorry for them having to put up with dirty ignorant people.

A bunch of us from my daughters hockey team stayed here for an upcoming game. The hotel was nice and clean and the staff very friendly. Breakfast was great and we were allowed to use a hospitality room so we could feed all of our kids pizza in the evening. Will definitely stay again.

The family room was amazing. We had 4 adults and 2 kids. I wish we had known there was a fridge, microwave and a hotplate and all the pots and pans, even a toaster. The staff was very friendly and the kids had an absolute blast in the pool.