Mendoza City Center's Hotel Carollo offers a warm welcome with a breakfast buffet, garden, and dry cleaning services. Enjoy the convenience of in-room WiFi and an area shuttle while rejuvenating at the onsite spa or relaxing by the outdoor pool.
Mendoza (MDZ-Governor Francisco Gabrielli Intl.) - 20 min drive
Parque TIC Station - 11 min drive
Luján de Cuyo Station - 17 min drive
Lunlunta Station - 32 min drive
Belgrano Station - 7 min walk
Mendoza Station - 8 min walk
Pedro Molina Station - 15 min walk
Area shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Shopping centre shuttle (surcharge)
Casino shuttle (surcharge)
Theme park shuttle (surcharge)
Ski shuttle (surcharge)
Restaurants
Bistro M - 4 min walk
Azafran - 4 min walk
Estancia la Florencia - 3 min walk
Uvas Bar - 3 min walk
La Lucia Grill & Bar - 2 min walk
About this property
Hotel Carollo
Featuring a ski shuttle, Hotel Carollo is a great choice for your ski holiday in Mendoza. Guests can go for a swim in the outdoor pool and visit the spa to be pampered with sports massages, body wraps or facials. Other features include a bar/lounge and a garden. Public transportation is only a short walk: Belgrano Station is 7 minutes and Mendoza Station is 8 minutes.
Languages
English, Spanish
At a glance
Hotel size
50 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: noon; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:00 AM
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
La propiedad no permite huéspedes que lleven equipo de alpinismo, incluidas mochilas de senderismo.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
Parking
Free secured, covered on-site self-parking
Free off-site parking nearby
Street parking available
Transfers
Ferry terminal shuttle*
Off-site
Area shuttle within 500 km*
Ski shuttle*
Shopping centre shuttle*
Casino shuttle*
Theme park shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–10:30 AM
Bar/lounge
24-hour room service
What to do
Ski shuttle (surcharge)
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
An outdoor pool
Full-service spa
Massage/treatment rooms
At least 80% of lighting from LEDs
Banquet hall
Outdoor furniture
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path to lift
Ski
Ski shuttle (surcharge)
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Minibar
Sleep well
Hypo-allergenic bedding
Pillow menu
Down duvet
Blackout curtains
Turndown service
Premium bedding
Pillow-top mattress
Free cot/infant bed
What to enjoy
In-room massage
Individually furnished and decorated
Freshen up
Private bathroom
Bath or shower
Rainfall shower heads
Bidet
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired Internet
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Water-efficient toilets only
Special features
Spa
The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Services include sports massages, facials, body wraps and body scrubs. The spa is equipped with a sauna. The spa is open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).
Optional extras
Local area shuttle service to the casino, shopping centre, ski area and theme park is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts major credit cards, debit cards and cash.
Also known as
Carollo Mendoza
Hotel Carollo
Hotel Carollo Mendoza
Carollo Hotel Mendoza
Hotel Carollo Hotel
Hotel Carollo Mendoza
Hotel Carollo Hotel Mendoza
Frequently asked questions
Does Hotel Carollo offer free cancellation for a full refund?
Yes, Hotel Carollo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Carollo?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Carollo?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Carollo?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Carollo?
Check-in start time: noon; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Hotel Carollo?
No, this hotel doesn't have a casino, but Regency Casino (1-min walk) and Casino de Mendoza (4-min drive) are both nearby.
What is there to do at Hotel Carollo and nearby?
Hotel Carollo has a spa and an outdoor pool, as well as a garden.
What's the area around Hotel Carollo like?
Hotel Carollo is in Mendoza City Center, a short 7-minute walk from Belgrano Station and 3 minutes' walk from Chile Square.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Hotel Carollo Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.4/10
Staff & service
7.2/10
Amenities
6.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
4 May 2024
Fernanda
Fernanda, 3-night trip
10/10 Exceptional
31 Dec 2023
Elaiza
Elaiza, 1-night trip
10/10 Exceptional
7 Nov 2023
Muy agradable todo el servicio, el hotel, y todo el personal!
MARIA NOELIA
MARIA NOELIA, 4-night trip
6/10 Good
2 Oct 2023
Bom
ORLANDO
ORLANDO, 4-night trip
8/10 Very good
13 Feb 2023
Todo es como "viejo", estaría bien modernizar un poco.
El personal muy amable.
maria
maria, 1-night trip
2/10 Poor
28 Jul 2022
Pésima atención
Fue una pésima experiencia, conserje que nos recibió era el de turno de noche, si atendió mal y no nos daba soluciones a las inquietudes, el hotel lo estaban remodelando y constante ruido no podíamos descansar ni tener cortinas abiertas pues pasaban los maestros con baldes, tanto reclamar. Si cambiaron la última noche a hotel del lado. No nos dieron ninguna compensación ni las disculpas
Jorge
Jorge, 2-night trip
6/10 Good
4 Jun 2022
Cidemar
Cidemar, 1-night trip
10/10 Exceptional
19 Apr 2022
Muy buena atencion
Maria
Maria, 1-night trip
6/10 Good
4 Apr 2022
Andres
Andres, 3-night trip
4/10 Fair
3 Jan 2020
No es lo que venden.
Gentil la gente que atiende. La habitación un desastre!! Aire acondicionado viejo, debes llamar para que lo prendan o apaguen, la cortina rota de la ventana, la t.v sin control remoto, baño viejo y básico .
Vanina
Vanina, 3-night trip
10/10 Exceptional
1 Jan 2020
Todo muy bueno, muy agradecidos ante la cordialidad del personal del hotel. Nos preocupó que, al hacer el checkin no tenían nuestra reserva, no hubo comunicacióon de parte de Hoteles.com. Sin embargo, nos dieron una habitación sin problemas ya que había disponibilidad. De lo contrario hubiera sido un inconveniente imprevisto.
Analía
Analía, 5-night trip
6/10 Good
1 Jan 2020
Horrivel
Fiz a resrva com vcs e contava 35 dolares por diaria com o desconto no hotel quando fiz o checkout hj eles nao aceitavam dolar e nem me deu o desconto mesmo eu mostrando o preco no aplicativo eles disse que nao se responsabilizam por isso gostaria de saber quem vai me da os 150 reais que paguei a mais pois fui obrigado a fazer o pagamento no cartao e sendo que estava prepara para pagar os 69 dolares que estava no aplicativo.
genivan
genivan, 2-night trip
8/10 Very good
17 Dec 2019
Impecable en cuanto a limpieza y modos del personal en cuanto al trato. Debería mejorar instalaciones de agua en sanitarios, pues había pérdidas en todos los artefactos de la habitación que nos tocó. Sería bueno también reemplazar TV por Led TV y colocar reposeras en sector pileta, solo hay dos a compartir con el hotel vecino.
Muy bueno el desayuno.
Verified traveller
2-night trip
8/10 Very good
22 Nov 2019
Excelente ubicación!!
Fue Muy bien, pero me alojaron en el hotel Princess que está al lado. Un buen desayuno. Una habitación cómoda, con los servicios esenciales. Personal de recepción muy amable. La ubicación excelente con restaurantes y barcitos en los alrededores. A una cuadra de la plaza Independencia, Casino y Teatro. Todo a mano. .
ANA MARIA
ANA MARIA, 5-night trip
10/10 Exceptional
16 Nov 2019
Verified traveller
5-night trip
6/10 Good
4 Nov 2019
Fabricio
Fabricio, 1-night trip
6/10 Good
24 Oct 2019
Era un 3 estrellas hace 20 años, y no ha mejorado ni actualizado nada. Tv de tubo es inaceptable, el desayuno “americano” son puras galletitas de 4ta calidad. Las sabanas realmente raspan. Todo eso tiene que mejorar muchisimo. El resto, por el precio, es lo normal.
Verified traveller
3-night trip
6/10 Good
22 Oct 2019
Aire acondicionado necesita mantenimiento!
El aire acondicionado de las habitaciones no estaba en buenas condiciones, y para encenderlo habia que anunciarse en recepcion. Hotel para sola una noche, y de pasada por mendoza
Verified traveller
3-night trip
8/10 Very good
12 Sep 2019
Me gusto la atención del personal.
No me gusto que no haya comunicación entre ellos para saber que ya tenia todo pagado previamente.
Verified traveller
2-night trip
6/10 Good
8 Sep 2019
Todo bien, sólo las piezas son pequeñas y entra mucho ruido de la calle
Verified traveller
5-night trip
2/10 Poor
26 Aug 2019
Cabe aclarar que estuvo todo bien hasta el check-out que no resperaron el contrato con expedia y el cliente. Ya que me cobraron un monto mayor a lo acordado a la pagina de ustedes y encima no fue muy cordial el trato ya que subestimo al cliente en soy yo . Y me senti hablando en criollo. Boludeado. Es lamentable por que el buen sercicio del hotel es opacado por el trato que tuvimos de parte de la administrativa. Esta queja va a ser expresada tambien en la empresa que trabajo por que tiene convenio este hotel.
Verified traveller
1-night trip
10/10 Exceptional
11 Aug 2019
Estadía placentera
Muy satisfecha por los servicios brindados: información y atención. Recomendaría a los viajeros la estadía en el hotel.