229 West Suzhou Ave, Suzhou Industrial Park, Suzhou, Jiangsu, 215021
What's nearby
Gate to the East - 2 min drive
Jinji Lake - 3 min drive
Pingjiang Road - 4 min drive
Suzhou Museum - 5 min drive
Humble Administrator's Garden - 5 min drive
Getting around
Wuxi (WUX-Shuofang) - 42 min drive
Hongqiao International Airport (SHA) - 75 min drive
Suzhou Railway Station - 15 min drive
Yixing High-Speed Railway Station - 23 min drive
Suzhou North Railway Station - 24 min drive
Xinghai Square Station - 7 min walk
Central Park Station - 10 min walk
Modern Avenue West Station - 12 min walk
Airport shuttle (surcharge)
Restaurants
肯德基 - 6 min walk
观振兴面馆 - 6 min walk
外婆家 - 5 min walk
呀咪咖喱屋 - 6 min walk
中央公园 - 5 min walk
About this property
Renaissance Suzhou Hotel
Located near a train station, Renaissance Suzhou Hotel is a great choice for a stay in Suzhou. Guests can take a dip in the indoor pool or grab a bite to eat at Food Studio, which is one of 3 restaurants and serves breakfast and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers love the helpful staff. Public transportation is just a short walk: Xinghai Square Station is 7 minutes and Central Park Station is 10 minutes.
Languages
Chinese (Mandarin), English, Japanese, Korean
At a glance
Hotel size
360 rooms
Arranged over 20 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Onsite parking limited
Height restrictions apply for onsite parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
3 restaurants
Bar/lounge
Coffee shop
Room service (limited hours)
Traveling with children
Children stay free (see details)
Children's pool
What to do
Golfing nearby
Working away
Conference center (19720 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bicycle rentals
Facilities
1 building/tower
Built in 2005
Safe-deposit box at front desk
Rooftop garden
Garden
Television in common areas
24-hour fitness center
An indoor pool
Sauna
Steam room
Vegan dining options
Vegetarian dining options
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Accessible airport shuttle
Closed captioned TV
Lowered electrical outlets in bathroom
Grab bar near toilet
Transfer shower
Visual fire alarm
Lever door handles
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Separate bathtub and shower
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Dining
Food Studio - This fine-dining restaurant serves breakfast and dinner.
Wan Li Restaurant - This restaurant serves lunch and dinner. Open daily.
R Bar - This fine-dining restaurant specializes in Mediterranean cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 147 per person
Airport shuttle service is offered for an extra charge of CNY 900 per vehicle (one-way, maximum occupancy 4)
Children & extra beds
Rollaway beds are available for CNY 200 per night
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 9:00 PM
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Hotel Renaissance Suzhou
Renaissance Hotel Suzhou
Renaissance Suzhou
Renaissance Suzhou Hotel
Suzhou Renaissance
Suzhou Renaissance Hotel
Renaissance Suzhou Hotel Hotel
Renaissance Suzhou Hotel Suzhou
Renaissance Suzhou Hotel Hotel Suzhou
Frequently asked questions
Does Renaissance Suzhou Hotel offer free cancellation for a full refund?
Yes, Renaissance Suzhou Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Renaissance Suzhou Hotel?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 6:00 AM to 9:00 PM.
Are pets allowed at Renaissance Suzhou Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Renaissance Suzhou Hotel?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Renaissance Suzhou Hotel?
Yes, an airport shuttle is available. The charge is CNY 900 per vehicle one-way.
What are the check-in and check-out times at Renaissance Suzhou Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Renaissance Suzhou Hotel and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a sauna. Renaissance Suzhou Hotel also has a garden.
Are there restaurants at or near Renaissance Suzhou Hotel?
Yes, there are 3 onsite restaurants, featuring Mediterranean cuisine.
What's the area around Renaissance Suzhou Hotel like?
Renaissance Suzhou Hotel is a short 7-minute walk from Xinghai Square Station and 8 minutes' walk from In City Shopping Mall.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 13, 2024
Great service , great location. Its a business hotel so all the creatire comfort are available.
CHEAK
CHEAK, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 9, 2024
Amazing place foe the price
Paul
Paul, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 11, 2024
Very nice hotel.
Beautiful bar, and very nice staff.
Rooms are in good condition too.
Tan
Tan, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 4, 2024
Very nice and polite staff. Breakfast is great! Walkable distance to the gate to the east. The Hotel itself has very nice setting. I had a two-bed room on the 8th floor, which I felt its a bit out dated, and I wish the room could have smelled cleaner, fresher.
Jihong
Jihong, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 11, 2024
Service good, the room also great condition and comfortable to stay in.
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 9, 2024
The staff are really great and so polite, the room size is perfect with a good view.
The area around is also great 👍
Mahmood
Mahmood, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 22, 2024
Nice experience overall
Benyang
Benyang, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 5, 2024
I had a wonderful stay at the hotel. The front desk staff are efficient, helpful, and respectful. And Clara helped me a lot.
lulei
lulei, 2-night trip
Verified Travelocity guest review
10/10 Exceptional
May 24, 2024
Great Hotel, Excellence Service
Good location. Grand room, big bed and big desk for me to work on my laptop.
Excellent service from front office, 承恩 made me felt most welcome right from the start at check-in counter.
Mou Ki
Mou Ki, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Apr 11, 2024
The staff were very helpful, the rooms were clean and there's a supermarket opposite the hotel which was convenient as the food options nearby we're limited. The only problem with the room is that the air conditioner is not that good so at night the room was warmer than I would like.
Helen
Helen, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 28, 2024
Located in the center of new city area, new, modern and advanced facilities, considerate staffs, great experience during my stay.
Lei
Lei, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Mar 4, 2024
Nicely located next to Suzhou Center Mall. Nice selection of restaurants around and comfortable beds!
John
John, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Dec 11, 2023
very good hotel
Nice staff, good location.
LEI
LEI, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 20, 2023
Great!
Pang-Che
Pang-Che, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
Aug 8, 2023
Very impressive with Ms.Mao’s service, I will visit it again. Thank you so much!
Lingzhao
Lingzhao, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 28, 2023
Peijun
Peijun, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 2, 2023
Nice breakfast selection
Li
Li, 2-night trip
Verified Expedia guest review
6/10 Good
May 7, 2023
Great stay, bad plumbing.
Everything was great in the beginning, we were upgraded and really appreciated that. However on the second night, we went out to dinner and came back to a flooded bathroom that was leaking. It took a while for someone to come and figure things out, and we were told they could not fix it in short time so we had to pack our bags and go to a different room. That was quite annoying, but other than that, the hotel staff were nice and the hotel has got a good gym.
Johnny
Johnny, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 27, 2020
Verified traveler
1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jan 16, 2020
Verified traveler
1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 25, 2019
jack
jack, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 30, 2019
Reasonable accommodation.
The hotel is nice. It seemed like a standard business hotel.
Jonathan
Jonathan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2019
Breakfast choices are great ! Selection of pillow is excellent ! Staff service is professional and warm !
Lim
Lim, 3-night business trip
Verified Hotels.com guest review
4/10 Fair
Oct 25, 2019
First world crimes
Super room, very well kept, but some serious crimes against 1st world travellers. The towels at the pool were acrylic and not only were the two loaves of breakfast bread stale, but they were back the next morning. Ditto, crisps in the Club Lounge were bendy - they must have come out and then been put back a lot of times. Is that what Marriott means? In China we've loved the Hyatts and the Shangri-la's we've stayed in this trip. The Suzhou Renaissance stands out as unacceptable. In places like China, you crave occasional western items like bread and crisps - so they must be right.
Ian
Ian, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 7, 2019
Very clean, friendly staff. Selection of breakfast was very good too.