Playa Esperanza Resort

4.0 star property
Soak up the sun on the beach or by one of three poolside bars. Enjoy garden views while you dine at one of two restaurants.

Choose dates to view prices

Photo gallery for Playa Esperanza Resort

Aerial view
Garden
Indoor pool, 3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas
Bar (on property)
Aerial view
Nestled near Playa de Muro, Playa Esperanza Resort offers an upscale escape with 3 outdoor swimming pools, a health club, and beachfront dining. Guests can unwind at the spa with massages and body treatments or explore activities like volleyball and mountain biking.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Airport transfer
  • Bar
  • Gym
  • Spa
  • Pool

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and 3 poolside bars
  • Full-service spa
  • 3 outdoor pools and indoor pool
  • Breakfast available
  • Free supervised childcare
  • Health club
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Beach umbrellas

Feel at home (6)

  • Children stay free
  • Supervised childcare (free)
  • Children's pool
  • Playground on site
  • Television
  • Garden

Room options

Available filters for rooms
Showing 30 of 30 rooms

Junior Studio Suite, Partial Sea View (2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Satellite channels
Wardrobe or closet
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Junior Studio Suite, Partial Ocean View (2 Adults)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Satellite channels
Wardrobe or closet
  • Sleeps 2
  • 2 Twin Beds

Low Cost Double Room, 1 Queen Bed (No Balcony)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Minibar
Satellite channels
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, Balcony, Partial Sea View (2 Adults + 1 Child)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Suite, Balcony, Partial Sea View (2 Adults)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

Junior Studio Suite, Partial Ocean View (3 Adults)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Satellite channels
Wardrobe or closet
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Superior Double Room, Balcony, Partial Sea View (2 Adults)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • 226 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Double Room, Balcony, Partial Sea View (2 Adults)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 226 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Standard Double Room, Balcony (2 Adults)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Junior Studio Suite, Partial Ocean View (2 Adults + 2 Children)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Satellite channels
Wardrobe or closet
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Apartment, Partial Sea View (2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Apartment, Partial Sea View (2 Adults)

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

Suite, Balcony, Partial Sea View (2 Adults +2 Children)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Apartment, Partial Sea View (3 Adults + 1 Child)

Highlights

Balcony or patio
Separate dining area
Soundproofed
Air conditioning
Heating
Kitchenette
Dining table
Flat-screen TV
  • 495 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Suite, Balcony, Partial Sea View (3 Adults)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Suite, Balcony, Partial Sea View (3 Adults + 1 Child)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 474 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Apartment, Partial Sea View (2 Adults +2 children)

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Double Room, Balcony, Partial Sea View (2 Adults + 1 Child)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Apartment, Partial Sea View (3 Adults)

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Superior Double Room, Balcony, Partial Sea View (2 Adults + 1 Child)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Satellite channels
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 Double Bed and 1 Twin Sofa Bed

Single Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Rainfall showerhead
  • 172 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

Standard Apartment, City View (2 Adults + 1 Child)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Cookware/dishes/utensils
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Standard Apartment, City View (3 Adults + 1 Child)

Highlights

Balcony or patio
Separate dining area
Soundproofed
Air conditioning
Heating
Dining table
Flat-screen TV
Blackout drapes/curtains
  • 495 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Junior Studio Suite, Partial Ocean View (3 Adults + 1 Child)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
  • 398 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Standard Apartment, City View (2 Adults)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Cookware/dishes/utensils
  • Sleeps 2
  • 2 Twin Beds

Double Room Single Use, Balcony, Partial Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Satellite channels
  • Sleeps 1
  • 2 Twin Beds OR 1 Double Bed

Standard Double Room, Balcony (2 Adults + 1 Child)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Satellite channels
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Standard Double Room Single Use, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Satellite channels
  • Sleeps 1
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Standard Apartment, City View (3 Adults)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Cookware/dishes/utensils
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Standard Apartment, City View (2 Adults + 2 Children)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Cookware/dishes/utensils
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

Similar properties

About the neighborhood

Map
Avenida de la Albufera No 4, Playa de Muro, Muro, Mallorca, 7458

What's nearby

  • Playa de Muro - 5 min walk
  • Albufera Natural Park - 1 min drive
  • Hidropark - 7 min drive
  • Alcúdia Port - 8 min drive
  • Alcúdia Beach - 9 min drive

Getting around

  • Palma de Mallorca Airport (PMI) - 51 min drive
  • Sa Pobla Station - 13 min drive
  • Petra Station - 20 min drive
  • Inca Station - 23 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bellevue - ‬6 min drive
  • ‪L’Épicerie Alcudia - ‬4 min drive
  • ‪S'àmfora - ‬5 min drive
  • ‪El Loro Verde - ‬5 min drive
  • ‪Playero - ‬5 min drive

About this property

Playa Esperanza Resort

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands.. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Muro? This hotel has 3229 square feet (300 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite..#The property is closed during the winter season.. Mandatory fees: You'll be asked to pay the following charges at the property: A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age. A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age. We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Fee for buffet breakfast: EUR 14 per person (approximately) Airport shuttle fee: EUR 79 per vehicle (one-way) In-room safe fee: EUR 2 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation. This property offers transfers from the cruise terminal and airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Pool access available from 8:00 AM to 8:00 PM. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 1 year old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast and dinner. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global). . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds This property accepts credit cards, debit cards, and cash Onsite parties or group events are strictly prohibited Safety features at this property include a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Please note: Men are required to wear trousers (long pants) for dinner. . Special instructions: Front desk staff will greet guests on arrival. The "Assigned at Check-in" room layout and furnishings may differ from the photos shown. This property enforces a strict dress code during dinner in the restaurant. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.. Minimum age: 18. Check in from: 3:00 PM. Check in to: anytime. . Check out: 11:00 AM. House Rule: Children welcome. House Rule: No pets or service animals. House Rule: No smoking. House Rule: No parties or events.

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 565 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • The "Assigned at Check-in" room layout and furnishings may differ from the photos shown.
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
    • This property enforces a strict dress code during dinner in the restaurant.
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (1 year old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Free supervised childcare
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
    • Free offsite parking within 164 ft
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • 2 restaurants
  • 3 poolside bars
  • Bar/lounge
  • Coffee shop
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Free supervised childcare/activities
  • Grocery/convenience store

What to do

  • On the beach
  • Tennis
  • Beach volleyball
  • Archery
  • Mountain biking
  • Shopping
  • Free use of nearby fitness center
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting room
  • Conference center (3229 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Bike cleaning
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1970
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • 24-hour fitness center
  • 3 outdoor pools
  • An indoor pool
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Front entrance ramp
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • 41-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Speisesaal - This beachfront buffet restaurant serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night, up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 16 per person
  • Airport shuttle service is offered for an extra charge of EUR 89 per vehicle (one-way, maximum occupancy 4)
  • Safes in guestrooms can be used for EUR 2 per day

Renovations and closures

The property is closed during the winter season.

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 15 years old are not allowed in the health club, fitness facility, or hot tub
  • Guests under 15 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a security system and a first aid kit on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Please note: Men are required to wear trousers (long pants) for dinner.

Also known as

Hotel Playa Esperanza
Hotel Playa Esperanza Muro
Playa Esperanza
Playa Esperanza Hotel
Playa Esperanza Muro
Hotel Playa Esperanza Playa De Muro, Majorca
Playa Esperanza De Muro

Frequently asked questions

Is Playa Esperanza Resort currently open?

The property is closed during the winter season.

Is there a pool at Playa Esperanza Resort?

Yes, there are 3 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Playa Esperanza Resort?

Sorry, pets aren't allowed.

Is parking offered on site at Playa Esperanza Resort?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Playa Esperanza Resort?

Yes, an airport shuttle is available. The charge is EUR 89 per vehicle one-way.

What are the check-in and check-out times at Playa Esperanza Resort?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.

What is there to do at Playa Esperanza Resort and nearby?

Have fun with onsite activities like mountain biking, archery, and volleyball and improve your game at the onsite tennis courts. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. Playa Esperanza Resort also has 3 poolside bars, a 24-hour fitness center, and a sauna, as well as an arcade and a garden.

Are there restaurants at or near Playa Esperanza Resort?

Yes, there are 2 onsite restaurants, featuring beachfront dining and garden views.

What's the area around Playa Esperanza Resort like?

Playa Esperanza Resort is located a short 5-minute walk from Playa de Muro.

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Playa Esperanza Resort Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

We would recommend it
Florian, 9-night trip

10/10 Exceptional

We absolutely loved this resort! I would only recommend it to families though, at least during the time we went. So many kids and families, so if you’re kidless you may not enjoy the experience as much if you’re looking for solitude lol. All that to say, our 4 year old did NOT want to leave. The beach was incredible and so clean. Pools were chilly but I think just the time of year we went (end of September). There were two women in the restaurant who were absolutely amazing and so kind to us. One of them has a 7 year old and she greeted our daughter every day with a big smile and seeing how she was (we cannot remember their names sadly). The activities and accommodations for kids were endless, their indoor play space was the best thing I’ve seen on a resort, ever. Always something to do. We seemed to be the only Americans at the resort, but that was nice actually lol. Only downside(which could have been the time we went) was it was not diverse at all In terms of who was at the resort. Seemed like a German/Netherlands holiday time to go. None the less, we plan to go back eventually because we had such a great time!!
Serenae, 6-night trip

2/10 Poor

This was the worst vacation experience I’ve had in the last 20 years. Your North building (apartments) have a significant sanitation issue, and possibly a sewer management issue as well. The density of insects (ants, flies, cockroaches, beetles, etc) in the room was unacceptable. And your staff don’t seem to care AT ALL, which is perhaps the greatest source of disappointed. If you’re over capacity, and truly unable to accommodate a guest, then offer them a refund. I did find a suitable room elsewhere, and when they heard about my terrible experience at Playa Esperanza, they offered me a free upgrade. They clearly understood the importance of good service, and they have earned all of my future business. I hope for your sake that your management take some steps in the right direction for the health and safety of your guests.
Bobak, 3-night trip

4/10 Fair

Overall a hotel thats cutting corners, to make money on the smallest of things. It’s far from the exquisite relaxing hotel we stayed at pre covid. That cared for and provided good service to the guests. Pros Lovely location right on the beach. The beach stretches for miles. Plenty of sun loungers in and around the hotel pools and gardens. Hotel gardens are well maintained. Small supermarket on site that stocks most things. Cons Reception staff are not the friendliest. Everything feels to much trouble. Limited choice of food which is not always restocked. It is very much like a scrum to get food, with everyone pushing and leaning over you. Loud music constantly around the pool area during the day. Restaurant is like a food factory! Feed the guests, pack as many in as you can and let them leave as quickly as possible. Plates are removed from under you as you take the last mouthful. The four poster sun beds have now all been moved to the pool. Sunbathing here is like a hot house! There used to be some in the gardens giving the option for a sheltered location. The redesign of the restaurant removing the comfortable chairs, table cloths and fabric napkins has cheapened the dining experience. It now feels and looks like an upmarket cafe. very noisy far from a relaxing dining experience it was. We waited 10 mins for soup to be refilled. After room clean it smelt like an old damp cloth. Nothing is coMplimentary not even a glass of water.
Elizabeth, 7-night trip

10/10 Exceptional

Philipp, 4-night trip

8/10 Very good

Carolin, 4-night trip

8/10 Very good

Luminita, 7-night trip

10/10 Exceptional

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Daniel, 7-night trip

10/10 Exceptional

Nkesana Lazarus, 8-night trip

10/10 Exceptional

Sehr schönes Hotel an einem sehr schönen Strand gelegen. Poolanlage ist auch sehr schön. Das Wasser im Pool im Juni etwas frisch. Trotz großem Hotel war es nicht überlaufen. Man findet immer freie Liegen. Essen im Restaurant Luna ausgezeichnet.
Sabrina Lucia, 5-night trip

10/10 Exceptional

alles war perfekt, uns hat es an nichts gefehlt.
Sonja, 5-night trip

8/10 Very good

Fredy, 4-night trip

10/10 Exceptional

Patrick von, 6-night trip

6/10 Good

Amadeus Alois, 6-night trip

8/10 Very good

Anne, 9-night trip

10/10 Exceptional

Schönes Zimmer! Toller Service und direkte Lage am Strand. Dazu nettes und zuvorkommendes Personal. - Was will man mehr. Alles perfekt!
Andreas, 8-night trip

10/10 Exceptional

Sehr schöne Anlage.
Holger, 7-night trip

8/10 Very good

Wir können die Unterkunft weiterempfehlen und werden wieder gehen, aber nie mehr über ebookers!
Pascal, 8-night trip

6/10 Good

Nadine, 8-night trip

8/10 Very good

Isabelle, 7-night trip

10/10 Exceptional

Unser Aufenthalt war sehr schön im Hotel. Die Lage und die Hotelanlage sind super. Der einzige Kritikpunkt ist, dass es im Speisesaal durch die Klimaanlage zum Teil sehr kühl ist.
Anika, 6-night trip

10/10 Exceptional

Reto, 7-night trip

10/10 Exceptional

Nous avons particulièrement apprécié la qualité des services proposés. Nous avons pu profiter de la salle de sport, du spa sans contrainte. La plage de Muro est très belle.
Nassima, 6-night trip

8/10 Very good

Frank Jürgen, 7-night trip

8/10 Very good

Leider keine richtige Kinderanimation mehr!
Martin, 8-night trip