4/10 Lumayan
25 Apr 2025
Stay anywhere else...
This place was absolutely gross. First, when you arrive, they tell you that the hotel is closing down for renovations in about 1 week or so... they then tell you to go look at a room to see if it's ok for you to stay in or not. After reviewing the room (I did not do a thorough inspection as I assumed it being a hotel, clean sheets and clean appliances should be the norm). I went down and looked around briefly for major items wrong and didn't see any. I went back and said sure. After going back to the room and really getting into it, did the bad news get worse. Stained (see pictures) mattress protector, no sheets on the bed, mold in the freezer, sticky/dampish carpet, piece of wood securing the window shut to name just a few. I then contacted hotels.com since they are who I had booked through, who were also no help, but instead, just called the hotel to tell them everything I had said about the room. After really not getting any help, and having driven 8 hours all day- I decided to stay, because I was exhausted... I walked back down and requested new sheets be put on the bed, I was handed sheets and had to make my own bed as well. There was no housekeeping done on the room in the 4 nights I was there, I had trash overflowing that just sat there as well as no other cleaning or new towels or anything...
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