10/10 Exceptional
The hotel was welcoming, clean, convenient for train/tram stops, there were shops nearby, restaurants. Would definitely stay here again.
Rachel
Rachel, 3-night trip
iStay by NH Berlin City Ost Hotel
Pet-friendly hotel with restaurant, connected to a shopping center, near Stasi Museum Berlin
Choose dates to view prices
NH Berlin City Ost offers a haven of luxury near the East Side Gallery. Unwind in the garden, indulge in Italian cuisine at Rossini Quattro, or explore on-site shopping and bike rentals. With dry cleaning services and multilingual staff, this upscale hotel provides convenience.
8.2
Very good
Popular amenities
- Pet friendly
- Parking available
- Free WiFi
- Restaurant
- Air conditioning
- Bar
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Breakfast available
- Self parking
- Room service
- 2 meeting rooms
- Terrace
- 24-hour front desk
- Air conditioning
- Garden
- Front-desk safe
- Snack bar/deli
Feel at home (6)
- Free cribs/infant beds
- Refrigerator
- Private bathroom
- Television
- Garden
- Terrace
$68 nightly
$78 total
Apr 6 - Apr 7
Total with taxes and fees
Room options
Showing 9 of 9 rooms
Standard Room
- Sleeps 2
Superior Room
- Sleeps 2
Standard Room
8.8Excellent
18 reviews
- 215 sq ft
- Sleeps 2
- 1 Queen Bed OR 2 Twin Beds
Superior Room
8.0Very good
1 review
- 269 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed OR 2 Twin Beds
Superior Room (Extra Bed 2 adults + 1 child)
- Sleeps 2
Superior Room (Extra Bed 3 adults)
- Sleeps 2
Superior Room (Extra Large)
- 269 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Superior Room (Extra Large, Extra Bed 2AD+1CH)
- 269 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Superior Room (Extra Large Extra Bed 3 adults)
- 269 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
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About the neighborhood
Rathausstr. 2-3, Berlin, BE, 10367
What's nearby
- Stasi Museum Berlin - 5 min walk - 0.4 km
- Ring-Center - 6 min walk - 0.6 km
- Boxhagener Platz - 20 min walk - 1.7 km
- Simon-Dach-Strasse - 3 min drive - 1.8 km
- Treptower Park - 5 min drive - 2.7 km
Getting around
- Berlin (BER-Brandenburg) - 42 min drive
- Warschauer Straße Station - 5 min drive
- Berlin-Lichtenberg Station - 19 min walk
- Ostkreuz Station - 21 min walk
- Magdalenenstrasse U-Bahn - 4 min walk
- Rathaus Lichtenberg Tram Stop - 5 min walk
- Magdalenenstraße Station - 5 min walk
Restaurants
- Coffee Fellows - Kaffee, Bagels, Frühstück - 5 min walk
- Scoom - 6 min walk
- Thai Snack - 7 min walk
- Mustafa Demir’s Gemüse Kebap - 6 min walk
- Fröhliche Bäckerei Juci - 8 min walk
About this property
iStay by NH Berlin City Ost Hotel
When you stay at iStay by NH Berlin City Ost Hotel, you'll be in a great location, within just a 10-minute walk of Stasi Museum Berlin and Ring-Center. Guests looking for a bite to eat can check out Rossini Quattro, which serves Italian cuisine and is open for lunch and dinner. A bar/lounge, a snack bar/deli, and a terrace are other highlights. Fellow travelers love the overall property condition. The property is just a short walk to public transportation: Magdalenenstrasse U-Bahn is 4 minutes and Rathaus Lichtenberg Tram Stop is 5 minutes.
At a glance
Hotel size
- 99 rooms
- Arranged over 6 floors
Arriving/Leaving
- Check-in start time: 3 PM; Check-in end time: anytime
- Minimum check-in age: 18
- Check-out time is noon
- Late check-out subject to availability
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Onsite self parking (EUR 19 per day)
- Wheelchair-accessible parking and van parking on site
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 6:00 AM–10 AM
- Restaurant
- Bar/lounge
- Room service (limited hours)
- Snack bar/deli
What to do
- Shopping
Working away
- 2 meeting rooms
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Free newspapers in lobby
- Luggage storage
- Multilingual staff
- Bicycle rentals
- Bike storage
Facilities
- 1 building/tower
- Built in 1998
- Safe-deposit box at front desk
- Garden
- Terrace
- Television in common areas
- At least 80% of food locally-sourced
- Vegan dining options
- Vegetarian dining options
- Humane treatment of captive wild animals
- Locally-owned & organized tours & activities
- At least 10% of profits reinvested in community & sustainability
- Local culture & ecosystem education
- 100% renewable energy
- Double-glazed windows
- At least 80% lighting from LEDs
- Comprehensive food waste policy
- Comprehensive recycling policy
- No plastic soda bottles
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic water bottles
- Water dispenser
- Reusable cups only
- Reusable tableware only
- Banquet hall
Accessibility
- Wheelchair accessible
- Elevator
- Elevator door width (inches): 35
- Wheelchair-accessible parking
- 1 on-site accessible parking spaces
- Wheelchair-accessible public washroom
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible registration desk height (inches): 24
- Wheelchair-accessible restaurant
- Handrails in stairways
- Stairway handrail height (inches): 35
- Magnifying mirror
- Well-lit path to entrance
- Stair-free path to entrance
Room amenities
Be entertained
- 27-inch flat-screen TV
- Satellite TV channels
Home comfort
- Air conditioning
- Minibar
- Electric kettle
- Bathrobes and slippers
- Iron/ironing board (on request)
Sleep well
- Hypo-allergenic bedding
- Pillow menu
- Blackout drapes/curtains
- Soundproofed rooms
- Premium bedding
- Pillowtop mattress
- Free crib/infant bed
Freshen up
- Private bathroom
- Deep soaking bathtub
- Bathtub or shower
- Eco-friendly toiletries
- Hair dryer
- Towels
- Toilet paper
Stay connected
- Desk
- Free newspapers
- Free WiFi
- Phone
Food and drink
- Refrigerator
- Reusable coffee/tea filters
More
- Daily housekeeping
- In-room safe
- Eco-friendly toiletries
- Bulk dispenser for toiletries
- Eco-friendly cleaning products provided
- Energy-saving switches
- LED light bulbs
- Recycling
- Water-efficient showers only
- Water-efficient toilets only
Special features
Dining
Rossini Quattro - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-Certified Property
This property participates in Bioscore Sustainability, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- An effective city/local tax rate of 8.025 percent will be charged
Optional extras
- Buffet breakfast is offered for an extra charge of approximately EUR 19 per person
- Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
- Rollaway beds are available for EUR 27.0 per night
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of EUR 25 per pet, per night
Parking
- Self parking costs EUR 19 per day
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Frequently asked questions
Does iStay by NH Berlin City Ost Hotel offer free cancellation for a full refund?
Yes, iStay by NH Berlin City Ost Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at iStay by NH Berlin City Ost Hotel?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at iStay by NH Berlin City Ost Hotel?
Yes. Self parking costs EUR 19 per day.
What are the check-in and check-out times at iStay by NH Berlin City Ost Hotel?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at iStay by NH Berlin City Ost Hotel and nearby?
Have fun during the warmer months with activities such as cycling. IStay by NH Berlin City Ost Hotel also has a garden.
Are there restaurants at or near iStay by NH Berlin City Ost Hotel?
Yes, Rossini Quattro offers Italian cuisine.
Does iStay by NH Berlin City Ost Hotel have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around iStay by NH Berlin City Ost Hotel like?
IStay by NH Berlin City Ost Hotel is a short 4-minute walk from Magdalenenstrasse U-Bahn and 6 minutes' walk from Stasi Museum Berlin.
Have a question?
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iStay by NH Berlin City Ost Hotel Reviews
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.2
Location
8.4
Staff & service
8.2
Property conditions & facilities
What guests liked
- Breakfast offered a great selection with options and accommodating staff to meet requests. (8 reviews)
From real guest reviews summarized by AI.Popular mentions
RoomService staffRestaurantLocation10/10 Exceptional
Three days in Berlin
Friendly staff, big enough clean room, good breakfast and restaurant itself. Recommend, especially short stay.
Yevhen
Yevhen, 3-night trip
8/10 Very good
Value for money, 4th time we have stayed to visit family, never been disappointed.
Ross
Ross, 2-night trip
8/10 Very good
All ok, good location
Govert
Govert, 3-night trip
10/10 Exceptional
Good location. Good value.
Amazing service and very cordial.
Verified traveler
5-night trip
10/10 Exceptional
We've been going here for years and would highly recommend. The staff are so friendly and helpful. The rooms are spotless and its a quiet street. They have snacks and cold drinks to buy if need to. Train and underground is a 5 min walk. Plenty of shops and restaurants in the area.
Adam
Adam, 3-night trip
10/10 Exceptional
Completely satisfied
I will definitely come back to this hotel. I was satisfied with hotel's cleanliness, air conditioning, water pressure. I could relax in quiet room.
Dayoun
Dayoun, 3-night trip
10/10 Exceptional
Great hotel with very friendly and accommodating staff. The neighborhood is lovely and very close to public transit. I would recommend this hotel to anyone travelling around Berlin.
Courtney
Courtney, 3-night trip
10/10 Exceptional
From checking in to leaving, the staff were exceptional. Great idea to have the option of having room cleaned at a time of our convenience or not since we had a 3 night stay. So no need to leave room early for cleaning.
Joan
Joan, 3-night trip
10/10 Exceptional
Nice hotel with all you need
A very nice room with everything you need, fridge, safe, AC
Lars
Lars, 3-night trip
10/10 Exceptional
I stayed at this hotel from Friday 13th September to Monday 16th September with my family from UK and Denmark. Everything about our stay at this Hotel was just perfect and amazing from very friendly and helpful staff to very clean and comfortable rooms. I will definitely stay at this hotel again in future and highly recommend this hotel!
Mariam
Mariam, 3-night trip
8/10 Very good
Everything was good!
Ulla Raija
Ulla Raija, 3-night trip
4/10 Fair
The hotel had its good days a long time ago… no NH hotel standard at all
Sebastian
Sebastian, 3-night trip
8/10 Very good
The location. Rooms .sevice
moshe
moshe, 3-night trip
10/10 Exceptional
From the staff to the hotel and bedrooms everything was excellent. Love the incentive that if you dont need your bedroom cleaned they offer you a snack or drink. Nice touches in the bedroom like tea/coffee maker, free water, safe, fridge and bathroom toiletries. All in all it was fabulous and highly recommend
Adam
Adam, 3-night trip
8/10 Very good
Clean room and nice bathroom, but very worn and shabby carpet. Breakfast was good and a special plus for the samovar and small teapots for us non-coffee drinkers. A smell of sewage in the lifts and stair case.
Anna
Anna, 4-night trip
10/10 Exceptional
all about
Jastin
Jastin, 2-night trip
8/10 Very good
The hotel location was perfect for my needs. The staff is wonderful, especially the cleaning one. The breakfast is great, enough of options, and they're open to requests. The only bad thing about the hotel, especially in the rooms, is that the old, stained, stained carpet, including a smell of old or cigarettes, when the air is still, but I know it's a decision of the owner of the hotel or the corporation whose runs it, and not of the staff of the day. Thank you.
JUAN
JUAN, 3-night trip
8/10 Very good
Staff were lovely and accomidating, definitely not a four star hotel though. The property being in the east of berlin makes it not ideally located if youre hoping to do touristy activites( that is on myself for not checking the location) and the building itself might be more attractive with a pool or something. We had a comfortable stay but for the price paid i expected more.
dahlia
dahlia, 4-night trip
8/10 Very good
Ok
Andra Crisanda
Andra Crisanda, 1-night trip
6/10 Good
Air conditioning isn't very good. I requested a sheet twice and never received it. Hotel is not close to attractions.
Catherine
Catherine, 1-night trip
6/10 Good
Average hotel
I don't know why this hotel has 4 stars, as it is rather old and worn out. There were some stains on the carpet, we found a diaper under the bed and the shower head just broke all of a sudden - but the staff was friendly and quickly fixing these problems. Be aware that you need to shower standing on the bathtub - might not be easy for everyone to hop in. We didn't try to breakfast but it was nice to have a mini fridge and a water boiler in the room.
Situated on a quiet side street the hotel is peaceful and well connected with the public transportation and there's a supermarket Rewe across the Frankfurter Allee.
All in all: It was too expensive for that average quality, we wouldn't return.
Verified traveler
3-night trip
10/10 Exceptional
God beliggenhed god betjening gode værelser jeg kommer der igen
Per
Per, 1-night trip
8/10 Very good
Fint værelse og rent
Venligt personale
Claus
Claus, 3-night trip
8/10 Very good
Das Interieur ist sehr in die Jahre gekommen, vor allem der Wasserhahn müsste mal ausgetauscht werden. Das Personal war äußerst freundlich und zuvorkommend.
Laura
Laura, 1-night trip