In the heart of Krakow, Hotel Stary offers a luxurious retreat. Take in breathtaking views from the rooftop terrace, indulge in international cuisine at one of two restaurants or treat yourself to a body treatment at the spa. With free WiFi and perks like babysitting and wedding services, this hotel is perfect for couples and families alike.
Hotel Stary features a rooftop terrace and puts you only steps from Main Market Square. Guests can be pampered with deep-tissue massages at the spa, and TRZY RYBKI, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 indoor pools, a bar/lounge and a fitness centre. Fellow travellers say great things about the helpful staff and location.
Languages
English, French, Polish, Russian, Spanish
At a glance
Hotel size
78 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Babysitting*
Pets
Pets allowed (1 total)*
Service animals welcome
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Secured on-site valet parking (PLN 150 per day; includes in/out privileges)
Transfers
Airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
2 restaurants
Bar/lounge
Coffee shop
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Childcare in room (surcharge)
Children's menu
What to do
Bike rentals nearby
Golfing nearby
Scooter/moped hire nearby
Segway hire/tours nearby
Working away
Business centre
2 meeting rooms
Computer station
Conference space (1938 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Rooftop terrace
Fitness centre
2 indoor pools
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Lift
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Turndown service
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Guidebooks/recommendations
Special features
Spa
The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages and massages. The spa is equipped with a steam room. The spa is open daily.
Dining
TRZY RYBKI – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 140 for adults and PLN 100 for children
Airport shuttle service is offered for an extra charge of PLN 120 per person (one-way)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for PLN 200 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of PLN 200 per pet, per stay
Parking
Secured valet parking costs PLN 150 per day with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Stary
Hotel Stary Krakow
Stary Hotel
Stary Krakow
Stary Hotel Krakow
Stary Hotel Krakow
Hotel Stary Hotel
Hotel Stary Kraków
Hotel Stary Hotel Kraków
Frequently asked questions
Does Hotel Stary offer free cancellation for a full refund?
Yes, Hotel Stary does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Stary?
Yes, there are 2 indoor pools. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Hotel Stary?
Yes, pets are welcome, with a limit of 1 total. There's a charge of PLN 200 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Stary?
Yes. Valet parking costs PLN 150 per day.
Is an airport shuttle service offered by Hotel Stary?
Yes, an airport shuttle is available. The charge is PLN 120 per person one-way.
What are the check-in and check-out times at Hotel Stary?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Hotel Stary and nearby?
Have fun with nearby activities such as cycling and practise your swing at the nearby golf course. Additional recreation nearby includes segway hire. Indulge in a treatment at the spa and enjoy a swim in one of the 2 indoor swimming pools. Hotel Stary also has a sauna and a steam room.
Are there restaurants at or near Hotel Stary?
Yes, there are 2 on-site restaurants, featuring international cuisine.
What's the area around Hotel Stary like?
Hotel Stary is in Kraków City Centre, a short 1-minute walk from Main Market Square and 3 minutes' walk from Royal Road. Travellers say that the hotel is in a great location.
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Hotel Stary Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
4 Mar 2025
Highly recommend
True 5 star hotel with great location and friendly staff!
Marianne
Marianne, 4-night trip
10/10 Exceptional
28 Jan 2025
Absolutely amazing stay in a beautiful hotel. Staff were very helpful and we will definitely be returning.
Alan
Alan, 3-night trip
10/10 Exceptional
25 Nov 2024
Rooms were nice and spacious and staff was very nice and helpful. Great location.
Mary
Mary, 5-night trip
10/10 Exceptional
28 Dec 2024
Five Stars for Stary
A beautiful hotel, with an excellent onsite restaurant and great breakfast. Also, they have a wonderful pool, sauna, steam room and spa. Highly recommended if you want to be in the heart of Kraków’s vibrant Old Town.
Marc
Marc, 4-night trip
10/10 Exceptional
23 Oct 2024
Beautiful hotel with lovely rooms and spa!
Fayona
Fayona, 6-night trip
10/10 Exceptional
19 Nov 2024
A wonderful hotel
A wonderful hotel. The pool underground is amazing. close to everything.
Mark
Mark, 1-night trip
10/10 Exceptional
13 Sep 2024
Excellent stay.
Excellent location of hotel, very friendly and polite staff, very clean with superb facilities.
Michael
Michael, 3-night trip
10/10 Exceptional
7 Nov 2024
Perfect combination of high end luxury but unpretentious. One of the nicest hotels I’ve stayed in. The staff were fantastic and the hotel itself is beautifully designed.
Ross
Ross, 1-night trip
8/10 Very good
7 Dec 2024
This property is located increadibly close to the Christmas market and beautifully located near many attractions in Krakow. The hotel restaurant is delicious and the bar makes great drinks.
The only negative is that the walls are a bit thin and the noice from the hallway can be heard very easily from the room.
Juan Manuel
Juan Manuel, 4-night trip
10/10 Exceptional
26 Sep 2024
The location was excellent, and the staff extremely friendly and efficient. I ate in the restaurant and the food was exceptional. I really enjoyed this hotel.
Ruth
Ruth, 1-night trip
10/10 Exceptional
14 Nov 2024
Old and modern combined perfectly.
Leona
Leona, 4-night trip
10/10 Exceptional
28 Sep 2024
This hotel is superb. The style combines modern and traditional which goes well with the surrounding Krakow old town. The spa facilities were fantastic with pool, sauna, and steam room I didn’t want to leave the hotel!
Katie
Katie, 1-night trip
10/10 Exceptional
17 Aug 2024
Very nice rooms very good breakfast. Central location
Sidney
Sidney, 3-night trip
10/10 Exceptional
13 Jan 2025
Exceptional
Beautiful, understated hotel. High design, quality and exceptional attention to detail. The ONLY thing we noticed was the lack of sound insulation. You can hear conversations and bathrooms next door very clearly so just bring some earplugs if you’re a light sleeper. Everything else about the property (spa, interior design and location, to name a few) make up for this one tiny detail. We’ve already recommended the hotel to a friend and we already have plans to return.
Olivia
Olivia, 3-night trip
10/10 Exceptional
19 Aug 2024
The hotel is a wonderful blending of old and modern. It is conveniently located in the heart of the old town, and the staff were extremely friendly and helpful.
Greg
Greg, 1-night trip
8/10 Very good
2 Jul 2024
A delightful stay
This is a really lovely hotel. It’s thoughtfully designed, very well located, and the staff are excellent.
Verified traveller
3-night trip
8/10 Very good
5 Jan 2025
Convenient location in the old town
The hotel is in excellent location.
The staff is friendly and accommodating.
There are few points that need improvement. First, we found the room being too dark. No coffee/tea maker in the room. Also, no convenient outlets for charging phones. When we asked, they brought us an extension.
It did not feel like a 5-star hotel.
Mark
Mark, 3-night trip
10/10 Exceptional
21 May 2024
Amazing place
I loved the hotel decor and the overall vibe.
Will be definitely staying there again.
Izabela
Izabela, 2-night trip
10/10 Exceptional
26 Jul 2024
It is truly one of a kind hotels with a beautiful interior design mixing modern and old charm.
The team is very professional and attentive.
My favorite hotel to stay in Cracow.
Tomasz
Tomasz, 1-night trip
10/10 Exceptional
2 Jun 2024
Amazing hotel
Amazing hotel tastefullly done right in the center of old town. Could not have asked for more!
Linda
Linda, 2-night trip
10/10 Exceptional
7 Jan 2024
Nice hotel
Robert
Robert, 2-night trip
10/10 Exceptional
29 Sep 2024
A great place in a central location. It's a one minute stroll to the main square with lots of food and drink options. Rooms were very stylish and a little different to the norm. Friendly and helpful staff. Very nice looking restaurant, but possibly a bit overpriced for the area.
Some of the fancy lighting in the room didnt work properly.
All in all, a great few nights away.
Ben
Ben, 3-night trip
10/10 Exceptional
19 Dec 2023
Beautiful hotel and the customer service was great! Location was perfect! I would definitely stay again!
Monika
Monika, 1-night trip
10/10 Exceptional
11 Nov 2023
The hotel was in an excellent location right in the old town with beautiful facilities and an amazing ambient spa to relax in. We loved this hotel and cannot wait to visit again!
Zuzanna
10/10 Exceptional
2 Apr 2024
One of the loveliest hotels I’ve ever stayed at. The staff were exceptionally helpful.