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Ramada Plaza Riverside Hangzhou

3.5 star property
Hangzhou hotel with 3 restaurants and spa

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Photo gallery for Ramada Plaza Riverside Hangzhou

Exterior
Meeting facility
3 restaurants, lunch served
Executive Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains
TV
In the heart of Binjiang, Ramada Plaza Riverside Hangzhou offers a serene escape. Unwind at the onsite spa or dive into fun times in the arcade/game room. With free WiFi and dry cleaning/laundry services, your stay is sure to be a relaxing retreat.

Reviews

6.8 out of 10
Good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Spa
  • Bar
  • Pool
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • Room service
  • Business centre
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk

Feel at home (6)

  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Business Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds, Smoking

Twin Room, 2 Single Beds, Smoking | Minibar, in-room safe, desk, blackout curtains

Twin Room, 2 Single Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

Business Suite, 1 King Bed, Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds, Smoking

Minibar, in-room safe, desk, blackout curtains

Twin Room, 2 Single Beds, Smoking

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Queen Room

Minibar, in-room safe, desk, blackout curtains

Executive Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Minibar, in-room safe, desk, blackout curtains

Family Suite

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Business Queen Room

Minibar, in-room safe, desk, blackout curtains

Business Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Twin Room

Minibar, in-room safe, desk, blackout curtains

Business Twin Room

  • Sleeps 2
  • 2 Single Beds

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About the area

Map
3399 Jiangnan Ave, Binjiang District, Hangzhou, Zhejiang, 310000

What's nearby

  • West Lake - 7 min drive
  • Wushan Night Market - 8 min drive
  • Broken Bridge - 10 min drive
  • Hangzhou Tower Shopping Mall - 11 min drive
  • Lingyin Temple - 12 min drive

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 31 min drive
  • Hangzhou Station - 13 min drive
  • East Railway Station - 15 min drive
  • South Railway Station - 19 min drive
  • Chengye Road Station - 1 min walk
  • Lianzhuang Station - 27 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪甘蓝咖啡 - ‬7 min walk
  • ‪台州府 - ‬5 min walk
  • ‪小面面重庆小面 - ‬6 min walk
  • ‪马克咖啡 - ‬7 min walk
  • ‪香溪铭家酒店 - ‬7 min walk

About this property

Ramada Plaza Riverside Hangzhou

At Ramada Plaza Riverside Hangzhou, you'll be within a 10-minute drive of West Lake. The 3 restaurants are perfect spots to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. An indoor pool, a fitness centre and a steam room are other highlights. Public transportation is only a quick walk: Chengye Road Station is steps away.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 200 rooms
    • Arranged over 28 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Express check-out available
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site motorhome/coach/lorry parking (fees apply)
DONE

Transfers

    • Airport shuttle*

Property amenities

Food and drink

  • Free buffet breakfast
  • 3 restaurants
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Business centre
  • Meeting rooms
  • Conference space (7589 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can pamper themselves with a trip to the on-site spa, which has 6 treatment rooms.

Dining

Beyond-Boundary – On-site buffet restaurant.
Jiang Nan Ming Jia – This fine-dining restaurant serves lunch and dinner.
South China Impression – This restaurant serves lunch and dinner.
Rose Bar – This café serves brunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of CNY 20 per vehicle (one way)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.

Also known as

Ramada Plaza Riverside Hangzhou
Ramada Riverside Hotel Hangzhou Plaza
Ramada Plaza Riverside Hangzhou Hotel
Ramada Plaza Riversi Hangzhou
Ramada Plaza Riverside Hangzhou Hotel
Ramada Plaza Riverside Hangzhou Hangzhou
Ramada Plaza Riverside Hangzhou Hotel Hangzhou

Frequently asked questions

Does Ramada Plaza Riverside Hangzhou offer free cancellation for a full refund?

Yes, Ramada Plaza Riverside Hangzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ramada Plaza Riverside Hangzhou?

Yes, there's an indoor pool.

Are pets allowed at Ramada Plaza Riverside Hangzhou?

Sorry, pets aren't allowed.

Is parking offered on site at Ramada Plaza Riverside Hangzhou?

Yes, there's free self parking. Motorhome/coach/lorry parking is available.

Is an airport shuttle service offered by Ramada Plaza Riverside Hangzhou?

Yes, an airport shuttle is available. The charge is CNY 20 per vehicle one way.

What are the check-in and check-out times at Ramada Plaza Riverside Hangzhou?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-out is available.

What is there to do at Ramada Plaza Riverside Hangzhou and nearby?

Ramada Plaza Riverside Hangzhou has a spa and an indoor pool, as well as a steam room and an arcade.

Are there restaurants at or near Ramada Plaza Riverside Hangzhou?

Yes, there are 3 on-site restaurants.

What's the area around Ramada Plaza Riverside Hangzhou like?

Ramada Plaza Riverside Hangzhou is in Binjiang, a short 1-minute walk from Chengye Road Station.

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Ramada Plaza Riverside Hangzhou Reviews

Reviews

6.8

Good

7.8/10

Cleanliness

7.0/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

2/10 Poor

非常不舒服的体验
酒店设施比较普通，西餐厅的食品做得比较水，沙拉的酱太多以至于腻到，意面煮的时间不够没有发开。最离谱的是，喝了一小袋很难喝的红茶，被告知是收费38元的大红袍，好不好喝且不说，你不能把收费的红茶和免费的咖啡、免费的罐装绿茶放在一起啊，明显就是欺客。
This review was submitted before 2018 and has not been verified.

8/10 Very good

服务亲切
本次出行不是出游，所以选择了离目的地比较临近的华美达。 由于是晚上预订，所以在和预订部确认的时候通了好几次电话，被告知确认人员已下班，需要白天再进行确认。第二天按照时间电话联系很快完成了确认。 由于同行有一岁多的婴儿，所以主要确认两点，1）请酒店确认能否提供一岁多宝宝睡觉的婴儿房。2）定了两间房间，希望能够提供相邻的房间。这两点在电话里都得到了确认。 可是当天入住办理手续的时候发生了情况，被告知酒店的婴儿床只能适应3个月以下的宝宝。我们表示我们出行前确认了这一重要信息才预订的，前台的工作人员请示了负责人后，负责人主动提出帮我们升级到超级大床房，让我们客服一下困难，并且会将这一信息记录后，以免给后续有相同需求的客人造成困扰。全程态度亲切，虽然遇到了小插曲，但是依然给前台的服务点赞。
This review was submitted before 2018 and has not been verified.

8/10 Very good

Wendy Liu the superstar!
We stayed here for three days and enjoyed the experience. The rooms are spacious and comfortable, the staff is friendly and the breakfast caters to everyone's taste. There is a bus stop around the corner from the hotel that goes to West Lake. A special thank you to Wendy Liu for helping us before and throughout our stay. She really made our stay a lot more pleasurable. Highly recommended!!
This review was submitted before 2018 and has not been verified.

6/10 Good

Stay at Ramada plaza
Hotel was good, but not much places to dine in surrounding area.Also considering that this hotel is more geared towards business customers, was expecting at least one of the front desk staff to be somewhat conversant in some basic speaking of English.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Nice hotel
I was having a good time here
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

8/10 Very good

Ok hotel for just a few nights.
Was in Hangzhou for business and the company recommended this hotel. While the hotel is about 30-40 mins from city center, it was not easy to get a cab there. The room was okay given its price though there are some burnt spots on the carpet. The only thing I dislike is the elevator; it was slow and stops at almost every 3-5 floors.
This review was submitted before 2018 and has not been verified.

6/10 Good

Hotel is good but not location.
This review was submitted before 2018 and has not been verified.

6/10 Good

Good hotel
Hotel is good but not the location.
This review was submitted before 2018 and has not been verified.

4/10 Fair

Didnt expect this from Ramada
Although this hotel caters to most of the international guests, the policy is that the Air Conditioners will not be switched till the outside temparature reaches 29 degrees Celcius.. While this may be a part of the green policy, they dont draw the attention while booking.. you will have to do away with stand fans or open the windows at night. Also for some reason the hotel didnt allow the laundry bags to be used by guests to pack their used clothes.. this isnt true for any of the Ramada I have stayed. Lastly, the reception staff was hardly able to speak and understand English.. This was a complete turn off.. On the positive side cleanliness was good, room ameneties were nice and breakfast had wide choice. Wouldnt stay next time.
This review was submitted before 2018 and has not been verified.

6/10 Good

this hotel good enough for the money i paid
i would stay in this hotel again. i had hard time communicating with some staff casue not many of them was able to speak english. but no big deal. the room quality was about an average, but good enough. only one thing i didn't like about was their refrigerator cause it didn't work at all. i had to drink warm beer... haha... food! they had excellent breakfast buffet and it was included. overall, i am coming back to this hotel. and would recommend to the others.