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Regency Inn and Suites New London - Mystic

2.5 star property
New London hotel with 2 bars/lounges and indoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Regency Inn and Suites New London - Mystic

Fridge, microwave, coffee/tea maker
Premium bedding, in-room safe, desk, blackout drapes
Water view
Combined shower/tub, free toiletries, hair dryer, towels
Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Reviews

6.0 out of 10

Good

Popular amenities

  • Bar
  • Free breakfast
  • Pool
  • Gym
  • Connecting rooms available
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Indoor pool
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Children stay free
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden

Room options

Similar properties

Lobby

Ramada by Wyndham Groton/Mystic

Pool
Pet friendly
Free parking
Free WiFi
6.4 out of 10, (1005)
The price is $85
includes taxes & fees
$74 per night
Dec 29 - Dec 30
Ramada by Wyndham Groton/Mystic
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About the neighborhood

Map
269 North Frontage Road, 380 Bayonet St (Back Entrance/GPS), New London, CT, 06320

What's nearby

  • United States Coast Guard Academy - 15 min walk
  • Connecticut College - 2 min drive
  • New London Ferry Dock - 3 min drive
  • Naval Submarine Base New London - 7 min drive
  • Ocean Beach Park - 17 min drive

Getting around

  • New London, CT (GON-Groton - New London) - 14 min drive
  • Westerly, RI (WST-Westerly State) - 25 min drive
  • T.F. Green Airport (PVD) - 50 min drive
  • Fishers Island, NY (FID-Elizabeth Field) - 79 min drive
  • East Hampton, NY (HTO) - 29.2 miles/47 km
  • Montauk, NY (MTP) - 22.8 miles/36.8 km
  • New London Union Station - 9 min drive
  • Mystic Station - 17 min drive
  • Old Saybrook Station - 20 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Wendy's - ‬18 min walk
  • ‪Texas Roadhouse - ‬11 min walk
  • ‪Taco Bell - ‬16 min walk
  • ‪Chili's Grill & Bar - ‬8 min walk

About this property

Regency Inn and Suites New London - Mystic

When you stay at Regency Inn and Suites New London - Mystic, you'll be within a 15-minute drive of Mystic Aquarium and Institute for Exploration and Mystic Seaport. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Shaking Crab, which serves seafood and is open for lunch and dinner. There are 2 bars/lounges, a fitness center, and in-room conveniences like refrigerators and microwaves.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 136 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas (fines apply)
    • No alcohol served onsite

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Golf lessons nearby
  • Winery tours nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (2702 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 2 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Portable shower seat
  • Grab bar in shower
  • Upper floors accessible by stairs only
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Shaking Crab - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Cascade Lounge - This bar serves dinner only. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Optional extras

  • Late check-out can be arranged for an extra charge of USD 50.00 (subject to availability)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Clarion Inn New London
Clarion New London
Regency Suites London Mystic
Clarion Inn New London Mystic
Regency Inn and Suites New London - Mystic Hotel
Regency Inn and Suites New London - Mystic New London
Regency Inn and Suites New London - Mystic Hotel New London

Frequently asked questions

Is there a pool at Regency Inn and Suites New London - Mystic?
Yes, there's an indoor pool.
Are pets allowed at Regency Inn and Suites New London - Mystic?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Regency Inn and Suites New London - Mystic?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Regency Inn and Suites New London - Mystic?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge of USD 50.00 (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Regency Inn and Suites New London - Mystic?
No, this hotel doesn't have a casino, but Mohegan Sun Casino (16-min drive) and Foxwoods Resort Casino (24-min drive) are both nearby.
What is there to do at Regency Inn and Suites New London - Mystic and nearby?
Regency Inn and Suites New London - Mystic has 2 bars, an indoor pool, and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near Regency Inn and Suites New London - Mystic?
Yes, Shaking Crab offers seafood.
What's the area around Regency Inn and Suites New London - Mystic like?
Regency Inn and Suites New London - Mystic is located a short 15-minute walk from United States Coast Guard Academy.

Reviews

6.0

Good

6.4/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Poor

Not a good experience
The Clarion name is on the back of the hotel and Regency is on the front of the hotel. When you use the gps and arrive at the hotel you'll think your at the wrong hotel, the color of the hotel is different from the color on the internet.The receptionist didn't have proper customer service skills. The hallway was dirty and cold. The room smelled like cigarette smoke but it clearly states it's a "smoke free" property. The people that was in the room across from us was very noisy they were letting the door slam, going in and out of their room all time of night, talking loud. The hotel clearly needs some improvements.The kitchen staff was very nice Ms Santa and Mr. Pedro
Alice, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Rhoda, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Francisco, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Overall opinion
Our stay was fine but we couldn’t use the indoor pool. The pool area had no heat so the room was cold and so was the water. The hot tub had been paved over also.
Dorothy, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Many other better options to choose from!
The whole place was very outdated and run down. I honestly thought the place was abandoned and thought the website just hadn't been updated when it accepted our reservation! There was a rundown closed up restaurant as you pull in the entrance. The illuminated sign along the highway had broken and fallen out. The landscaping was all overgrown with weeds. The lobby area wasn't bad looking and the staff were friendly enough. The room wasn't too bad...I didn't notice anything dirty about it...it just could use a lot of updating. A lot of the amenities were out of order....the guest laundry, the ice machine, the gym. The hallways were rather dark and some of the light fixtures flickered on and off. The breakfast was nothing great, but it was enough to fill you up for a few hours. They do have a bar/restaurant onsite, but I didn't see any customers in there during our entire stay. It seems more like a place for the family that owns the place to hang out with each other. Maybe they're trying to fix the place up. They were painting the exterior when we were there. For some reason they were working at night. When I looked out the curtains, there was someone literally 2 feet outside the window painting! They were also using loud equipment well after 10pm! I go to CT once a year and was always curious about this place because of the waterfront photos. That area is all overgrown now and a highway is right there about where the photo was taken from.
Thomas, 1-night trip
Verified Hotels.com guest review

6/10 Good

Just okay
Older place and not overly friendly. Mid.
Todd, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shagoyna, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

The pool was cloudy n filter was off. Room was set up strangely as the sink to the kitchen was blocked by the bedside table you could reach your arm from your bed to the stove . Beds hard !!!building run down
sharon, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Brenden, 1-night trip
Verified Hotels.com guest review

6/10 Good

Business Trip
Location was great, right off I95. Staff was courtesy. Unfortunately my room (non-smoking) smelled like smoke. Could not see out the old windows, burn marks on the furniture and the door handle lock didn't lock. But the bed was comfortable and Ihand no hallway noise. Large king size bedroom and morning buffet staff was very nice and helpful.
Lynda, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Cold pool
1st off pool was indoors and freezing!!! Only reason i booked here was for the pool very disappointing..... the hallways smelled of pot and do not buy food from there "restaurant"... worst food ever would not feed to my dog.... bed was comfy though
Jeffrey, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Not a fan
The pool was very dirty, and the overall condition of this hotel was extremely dated and dirty. Will not stay here again when visiting the area.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Douglas, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Lady at the front desk gave some guy the same room number as me ,& my boyfriend ,& walked into our hotel room, then the toilet wasn’t working. All we get is “sorry” do not waste your money!!!
Tea, 1-night trip
Verified Hotels.com guest review

6/10 Good

It's hard to say!
Jason, 6-night trip
Verified Expedia guest review

2/10 Poor

Annette, 1-night trip
Verified Expedia guest review

8/10 Very Good

Suzanne, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Janine Mary, 1-night trip
Verified Hotels.com guest review

4/10 Fair

When you first come in it's nice and clean. When we were packing on our last day we found 2 live cockroaches. We also had an efficiency room and the stove was too close to the bed where I was afraid to use it that it would catch fire. We will not return.
Joanmarie, 2-night family trip
Verified Expedia guest review

2/10 Poor

Kyle, 1-night trip
Verified Expedia guest review

2/10 Poor

The entire property smelled of old cigarettes, the bathroom was gross, the toilet did not work and th room had no refrigerator. It had a stove, but no fridge. Horrible experience.
Christopher, 1-night romance trip
Verified Expedia guest review

4/10 Fair

The hallways smelled terrible, the carpets were filthy, hardly any towels, and someone actuality drove a riding lawn mower through the lobby!! Im not a lawyer, but I think that's against the law. I haven't had a good hotel stay with any of your recommendations 🤔
Peter, 1-night trip
Verified Hotels.com guest review

4/10 Fair

For the price it was ok. The room we were in the room had trash in t still and the bathroom shower head was broke and the toilet had a hard time flushing or just wouldn't. We went to see the pool and it was so cold for being an indoor pool. Could use an upgrade for sure.
Sarah, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Nothing at all
Alijah, 1-night trip
Verified Expedia guest review

4/10 Fair

Not much they can do in the area that they’re in
Christopher J., 1-night romance trip
Verified Expedia guest review