Arboretum at Great Hills Mall - 8 min drive - 7.1 km
Apple Inc. - 8 min drive - 6.7 km
Getting around
Austin-Bergstrom Intl. Airport (AUS) - 26 min drive
Austin Station - 21 min drive
Restaurants
Texas Roadhouse - 15 min walk
Main Event Entertainment - 14 min walk
Cabo Bob’s Burritos - 16 min walk
Jardin Corona - 13 min walk
Kerbey Lane Cafe - 14 min walk
About this property
Staybridge Suites Austin NW, an IHG Hotel
At Staybridge Suites Austin NW, an IHG Hotel, you'll be within a 15-minute drive of Lake Austin and Lake Travis. Guests can take a dip in the outdoor pool or visit the 24-hour fitness center for a workout. Fellow travelers say great things about the helpful staff.
Languages
Arabic, English, Spanish
At a glance
Hotel size
80 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 1:00 AM
Contactless check-in available
Express check-out available
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs only, 2 total, up to 40 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Off-leash area available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite extended parking
Wheelchair-accessible parking and van parking on site
Rollaway beds are available for USD 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay (maximum USD 150.00 per stay)
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Guests under 16 years old are not allowed in the swimming pool or fitness facility
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Staybridge Suites Aparthotel
Staybridge Suites Aparthotel Austin Nw
Staybridge Suites Austin Nw
Staybridge Suites Austin
Staybridge Suites Austin NW Hotel
Staybridge Suites Austin NW
Staybridge Suites Austin NW an IHG Hotel
Staybridge Suites Austin NW, an IHG Hotel Hotel
Staybridge Suites Austin NW, an IHG Hotel Austin
Staybridge Suites Austin NW, an IHG Hotel Hotel Austin
Frequently asked questions
Does Staybridge Suites Austin NW, an IHG Hotel offer free cancellation for a full refund?
Yes, Staybridge Suites Austin NW, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Staybridge Suites Austin NW, an IHG Hotel?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Staybridge Suites Austin NW, an IHG Hotel?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 40 lbs per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Staybridge Suites Austin NW, an IHG Hotel?
Yes, there's free self and extended parking.
What are the check-in and check-out times at Staybridge Suites Austin NW, an IHG Hotel?
Check-in start time: 3 PM; Check-in end time: 1:00 AM. Check-out time is noon. Express check-out and contactless check-in and check-out are available.
What is there to do at Staybridge Suites Austin NW, an IHG Hotel and nearby?
Staybridge Suites Austin NW, an IHG Hotel has an outdoor pool and a 24-hour fitness center, as well as a picnic area.
Does Staybridge Suites Austin NW, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.
What's the area around Staybridge Suites Austin NW, an IHG Hotel like?
Staybridge Suites Austin NW, an IHG Hotel is in Pond Springs, a short 11-minute walk from Main Event Entertainment.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 19, 2024
Kseniia
Kseniia, 7-night business trip
Verified Hotels.com guest review
8/10 Very Good
Dec 18, 2024
Good extended stay
We stayed for three weeks while our house was being repaired. Overall good visit at Staybridge. Breakfasts were only fair, but staff was friendly and helpful. However, staff did nothing when I complained about people parking in the handicapped spaces illegally, wich caused a big inconvenience.
David
David, 21-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 16, 2024
caleb
caleb, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 9, 2024
Kseniia
Kseniia, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 30, 2024
Laura
Laura, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 28, 2024
Not safe in parking lot.
Parking lot isn’t safe. Nine cars broken into.
Colleen
Colleen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
Jasmina
Jasmina, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 3, 2024
Shelley
Shelley, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 29, 2024
THE GOOD AND THE BAD
Expected a little better located room for our stay of 12 nights. Was allocated Room 208 on 2nd floor opposite the lifts and right above the pool area. Quite a few nights we were awoken from our sleep by people congregating outside the lift to chat before departing to their rooms. The pool (we got advised by Ashton) can be used till 11pm and after that there is no time limit for people to sit out there. Once again we had extremely rowdy people on the big College football/F1 weekend who paid no heed to the request to quieten down and consider others. The beds and bedding were very comfortable and it was handy having a small kitchenette with full sized fridge, microwave, 2 electric hotplates and some saucepans and frypans etc. The shower water was hot and strong so they were plusses. Our room was definitely showing its age and each time my husband entered he would cough incessantly. There was also a bad water leak each time the unit above used their shower, this was evident by the constant dripping and the wet patch on the walls and floor. Although we are returning to Austin next year I think we will find alternate accommodation.
Suzanne
Suzanne, 12-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
Janet
Janet, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 26, 2024
Great value very nice have paid more and.gotten less highly recommend.
Verified traveler
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 5, 2024
Fitzroy
Fitzroy, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 5, 2024
Lisa
Lisa, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
Sep 22, 2024
Vanessa
Vanessa, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 21, 2024
I dont think ive ever been treated so bad in my life, ever.
Vanessa
Vanessa, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
Sep 17, 2024
Carrie Whitney
Carrie Whitney, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 3, 2024
Nicole
Nicole, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 2, 2024
Room and staff were wonderful
The room and staff were wonderful. Very helpful with extra supplies and restaurant suggestions. Rebekah at the front desk was amazing. Thank you for a wonderful time!
Stella
Stella, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 20, 2024
Convenient location for me. There was very little hot water for shower - just lukewarm.
Deb
Deb, 3-night business trip
Verified Expedia guest review
6/10 Good
Aug 5, 2024
Sad customer
The stay became insecure due to my truck and two other vehicles the same night were vandalized and the hotel did not do anything about it and had no security guards on the premises that sucks. I will never stay at this hotel again
Jose Antonio
Jose Antonio, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 3, 2024
Weekend getaway
My daughter and I stayed here for a weekend getaway. The room was clean and comfortable. The location was convenient for everything we wanted to do. Staff was friendly and helpful.
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 29, 2024
The staff listened to our needs and they fulfilled all of them. Good staff, however not always readily available.
Daniel
Daniel, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 17, 2024
Love love loved my stay here. Clean, didn’t have to look around for housekeepers. Complimentary breakfast and lunch. You have to wash they have free laundry. The best stay I’ve been too in the last week
Terri
Terri, 5-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 7, 2024
The room was very spacious and the breakfast was actually good and fresh including the eggs and strawberries. Everything was great besides the service. We had clogged the toilet and told the front desk. Their response was we currently don't have any maintenance here. We had even asked for a plunger so we could fix it ourselves, but the person at the front desk didn't seem to know if they had one and didn't look either. Ended up having to switch rooms.