At Best Western Hotel Austria & Spa, you can indulge in a rejuvenating experience. Recharge with a soothing spa tub, visit the sauna for some rest and relaxation or take advantage of luggage storage to make your stay seamless. Multilingual staff are on hand to assist.
Reviews
8.08.0 out of 10
Very good
Popular amenities
Spa
24/7 front desk
Non-smoking
Pet friendly
Air conditioning
Main amenities (9)
Full-service spa
Breakfast available
Business center
24-hour front desk
Air conditioning
Front-desk safe
Snack bar/deli
Multilingual staff
Luggage storage
Feel at home (4)
Coffee/tea maker
Elevator
Cable TV service
Snack bar/deli
The current price is $107
$107
includes taxes & fees
$89 per night
Feb 25 - Feb 26
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Superior Room, Multiple Beds, Non Smoking
Superior Room, Multiple Beds, Non Smoking
Highlights
Air conditioning
LED TV
Coffee/tea maker
Free bottled water
Cable channels
In-room safe
Desk
Sleeps 3
1 King Bed and 1 Twin Bed
View all photos for Standard Room, 1 King Bed, Non Smoking (Twin bed on request)
Standard Room, 1 King Bed, Non Smoking (Twin bed on request)
Highlights
Air conditioning
LED TV
Coffee/tea maker
Free bottled water
Cable channels
In-room safe
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 Queen Bed, Non Smoking
Standard Room, 1 Queen Bed, Non Smoking
Highlights
Air conditioning
LED TV
Coffee/tea maker
Free bottled water
Cable channels
In-room safe
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 1 Double Bed, Non Smoking
University Hospital of Saint-Etienne - 3 min drive
Cité du Design - 3 min drive
Zenith Saint-Etienne Metropole - 3 min drive
Saint-Étienne Exhibition Park - 4 min drive
Getting around
Saint-Etienne (EBU-Saint-Etienne - Loire Intl.) - 9 min drive
Saint-Etienne-La Terrasse Station - 3 min walk
Andrezieux-Boutheon Station - 10 min drive
Saint-Etienne-Carnot Station - 28 min walk
Restaurants
McDonald's - 7 min walk
Pizza Cosy - 2 min walk
Aux Terrasses de Bacchus - 3 min walk
Les Négociants - 15 min walk
La Pizza Riv' - 4 min walk
About this property
Best Western Hotel Austria & Spa
When visiting Saint-Etienne, Best Western Hotel Austria & Spa is a great choice to consider. Guests can be pampered with spa services at the spa.
Languages
English, French
At a glance
Arriving/Leaving
Check-in time starts at 3:00 PM
Check-out time is 11:00 AM
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Pets
Pets allowed
Parking
Offsite parking nearby (EUR 20 per day)
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) each morning 6:00 AM–10:00 AM
Snack bar/deli
Working away
Business center
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Full-service spa
Accessibility
Elevator
Elevator door width (inches): 31
Wheelchair-accessible restaurant
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
40-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Freshen up
Towels
Stay connected
WiFi
Phone
Food and drink
Free bottled water
More
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. The spa is equipped with a sauna and a hot tub.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.30 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
English breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 7.50 for children
Parking
Parking is available nearby and costs EUR 20 per day
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Hotel Austria
Best Austria & Saint Etienne
Best Western Hotel Austria Spa
Best Western Hotel Austria & Spa Hotel
Best Western Hotel Austria & Spa Saint-Etienne
Best Western Hotel Austria & Spa Hotel Saint-Etienne
Frequently asked questions
Are pets allowed at Best Western Hotel Austria & Spa?
Yes, pets are welcome.
What are the check-in and check-out times at Best Western Hotel Austria & Spa?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM.
What is there to do at Best Western Hotel Austria & Spa and nearby?
Best Western Hotel Austria & Spa has a spa.
What's the area around Best Western Hotel Austria & Spa like?
Best Western Hotel Austria & Spa is a short 3-minute walk from Saint-Etienne-La Terrasse Station and 16 minutes' walk from Stade Geoffroy-Guichard.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Very Good
Feb 12, 2024
Great hotel for walking distance to the St Etienne football stadium. Basic but with excellent staff. Worth noting sauna/spa has an extra fee
Jennifer
Jennifer, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Feb 7, 2025
Parfait
Très accueillant, propre et accessible.
Un parking juste au pied de l’hôtel.
Le restaurant est à faire, ne cherchez pas ailleurs. La cuisine est excellente.
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 7, 2025
Olivier
Olivier, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Jan 17, 2025
ATTENTION ARNAQUE!!
ATTENTION ARNAQUE!!
Personnel très bien, une très très bonne table (super restaurant).
Gros point noir: sur la réservation HOTEL.COM un spa et mis en avant comme faisant partie de l'hotel, mais en arrivant sur place on nous annonce qu'il n'est pas compris, il faut le payer a part... autrement dis communication MENSONGEREvia le site hotel.com... ca ca ne passe pas!!
Verified traveler
4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 9, 2025
Ok
Hadj
Hadj, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jan 8, 2025
Pascal
Pascal, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 6, 2024
Omar
Omar, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 20, 2024
Très gentil
Olivier
Olivier, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 5, 2024
Koen
Koen, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Oct 22, 2024
Renate
Renate, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 30, 2024
Stephane
Stephane, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 28, 2024
Corinne
Corinne, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
Jul 31, 2024
Nicolas
Nicolas, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jun 20, 2024
très confortable et propre, le restaurant pour le soir au top, tres bon.
Bemol: parking sur voirie payant, spa payant,
Rodolphe
Rodolphe, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jun 12, 2024
RAS
Eric
Eric, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
Apr 25, 2024
stephan
stephan, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 10, 2024
Hôtel bien situé 50m du tram/bus « Terrasses »
Bon petit déjeuner. J’ai testé le restaurant, bon aussi.
TV (1 nuit sur 2 > mauvaise réception) : C+ et C+ Cinéma
Yannick
Yannick, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 9, 2024
Rien à dire ++++
Ras
Ludovic
Ludovic, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Mar 15, 2024
Hôtel à proximité des bus et tram. Plusieurs choix de restaurant aux pieds de l’hôtel et à 5min à pied. Personnel attentionné au petit soin. Par contre très compliqué de trouvé une place de stationnement le soir
Rovette
Rovette, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 25, 2024
Très bel accueil de la part de l’équipe et notamment Naji. Bravo et merci à eux
François
François, 2-night trip with friends
Verified Expedia guest review
6/10 Good
Feb 13, 2024
Très bon Acceuil, le petit déjeuner est sympa. Les chambres sont simples mais fonctionnelles. Le coin spa aussi est top.
Par contre l'insonorisation des chambres laisse à désirer, surtout quand le couple à côté célèbre la Saint Valentin.
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 6, 2024
Merci pour tout.
Simon
Simon, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jan 26, 2024
bien, mais...
Hotel un peu vieillissant et qui manque à notre goût de cachet, bien que la cuisine et le personnel ont été très bien. Un peu déçu aussi de la partie spa, qu'on a trouvé cher par rapport à la prestation (30€/personne) bien que privatif. Le petit déjeuner était exceptionnel par contre. Bon hôtel pour affaire mais limite pour un week-end en amoureux.
stephane
stephane, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 18, 2023
Die Unterkunft liegt für den Besuch des Stadions Geoffroy-Guichard sehr gut. Auch die Straßenbahnanbindung direkt vor dem hotel war für den besuch der Altstadt hervorragend. Dadurch aber auch entsprechende Geräuschkulisse.
Das Personal war sehr freundlich und zuvorkommend.
Die Schallschutzanforderungen in Frankreich sind von besonderer Art!
Die Umgebung bzw. Lage des Hotels ist leider nicht erwähnenswert und nur der Nähe zu dem Stadion als gut zu bewerten.
Das Frühstück war ausgiebig und liebevoll zubereitet.!