VNAHOMES Serviced Apartment puts you within a 10-minute drive of West Lake and Quan Chuong Gate. Guests can visit the 24-hour fitness centre for a workout, and freebies such as WiFi and valet parking are added perks. Apartments feature bonuses such as kitchens and washers/dryers, along with memory foam beds and minibars.
Languages
English, Vietnamese
At a glance
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age – 15
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Children
Free babysitting
Pets
Pets not allowed
Property amenities
Internet
Free Wi-Fi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking and transport
Free secured, covered valet parking on site
Wheelchair-accessible parking available
On-site parking options include a carport
24-hour return airport shuttle (surcharge)
Family friendly
Free childcare
Kitchen
Fridge
Stovetop
Microwave
Water dispenser
Electric kettle
Paper towels
Cleaning supplies
Cookware/dishes/utensils
Rice cooker
Dining
Minibar
Couples dining
Bedrooms
Premium bedding
Hypo-allergenic bedding
Pillow menu
Memory-foam mattress
Bed sheets provided
Bathrooms
Shower
Rainfall shower head
Shampoo
Bidet
Designer toiletries
Towels provided
Slippers
Toilet paper
Hairdryer
Toothbrush and toothpaste
Living spaces
Dining room
Sitting area
Entertainment
40-inch TV with cable service
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Work spaces
Laptop workspace
Coworking space
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Soundproofing
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible (with limits)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible path to lift
Designated smoking areas (fines apply)
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Safe
Multilingual staff
Local maps
Luggage storage
Blackout curtains
Safe at front desk
Iron/ironing board (on request)
Location highlights
Near the airport
Near a hospital
Things to do
24-hour fitness centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
19 rooms
Romance packages available
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of VND 500000 per vehicle (one-way. Maximum occupancy 4)
Early check-in can be arranged for an extra charge of VND 100000 (subject to availability)
Late checkout can be arranged for an extra charge of VND 100000 (subject to availability)
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Also known as
Vnahomes Serviced Hanoi
VNAHOMES Serviced Apartment Hanoi
VNAHOMES Serviced Apartment Aparthotel
VNAHOMES Serviced Apartment Aparthotel Hanoi
Frequently asked questions
Does VNAHOMES Serviced Apartment offer free cancellation for a full refund?
Yes, VNAHOMES Serviced Apartment does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at VNAHOMES Serviced Apartment?
Sorry, pets aren't allowed.
Is parking offered on site at VNAHOMES Serviced Apartment?
Yes, there's free valet parking. On-site parking options include a carport.
Is an airport shuttle service offered by VNAHOMES Serviced Apartment?
Yes, an airport shuttle is available. The charge is VND 500000 per vehicle one-way.
What are the check-in and check-out times at VNAHOMES Serviced Apartment?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge of VND 100000 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of VND 100000 (subject to availability).
What is there to do at VNAHOMES Serviced Apartment and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Does VNAHOMES Serviced Apartment have a kitchen or kitchenette?
Yes, there is a kitchen, which also includes a rice cooker, cookware and a fridge.
What's the area around VNAHOMES Serviced Apartment like?
VNAHOMES Serviced Apartment is in Tay Ho, a short 3-minute walk from West Lake.
VNAHOMES Serviced Apartment Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Amenities
9.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Very good
12 Sep 2024
The apartment was not as fancy as I initially thought but it still had everything we needed and had very nice beds and showers. The staff were EXTREMELY helpful and responsive-they made sure we always had everything we needed. I would totally stay here again if I returned to Hanoi
Ella
Ella, 5-night family trip
Verified Expedia guest review
8/10 Very good
11 Aug 2024
Sylvain
Sylvain, 14-night trip
Verified Expedia guest review
10/10 Exceptional
31 Jul 2024
Tomos
Tomos, 27-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jul 2024
Great location near the lake! The apartment was nice and big. Very clean! Had a very nice stay.
Julia
Julia, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
17 May 2024
Slightly above average
The reception was acceptable. The front desk personnel were friendly. The hot water took a while to flow; the knobs were not label, therefore, it was difficult to adjust the water temperature. The breakfast was quite unacceptable. The vendor that catered to the hotel was unfriendly and the menu was very limited as well. The check out time was 12:00 noon; however, the housekeeping staff sort of pushed and rushed the tenants out of the room. This is why the rating for this location earned only 4 stars.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 Apr 2024
Comfortable room, good WiFi. Nice and professional staff. Good location, easy access to downtown and the airport.
Robert
Robert, 5-night trip
Verified Expedia guest review
6/10 Good
29 Apr 2024
Shobha
Shobha, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 Mar 2024
The property was great. It was a great space, clean, and the staff were wonderful. Unfortunately the area was not good for tourists. There is not much to see in the area, no shops, lots of cafes but they don’t seem to serve food. There are quite a few seafood restaurants out on the busy main road by the lake, but limited English by the locals in this area so ordering is difficult, and options other than seafood are very limited.
Shoshanna
Shoshanna, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Jan 2024
The apartment was spacious, clean, and with plenty of natural light. It is located one block from the largest lake in Hanoi, which is lined up with cafes and restaurants. The neighborhood is beautiful and much calmer than the Old Quarter. Additionally, the service personnel was always kind and helpful. I will certainly stay there in my next trip to Hanoi.
Paulo
Verified Expedia guest review
10/10 Exceptional
7 Jan 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 Aug 2023
We stayed at the VNAHomes apartment for three weeks in May and it was amazing. The staff are extremely friendly and the service provided is well worth the price. I would definitely recommend this property to other travelers.
Roberto
Verified Expedia guest review
10/10 Exceptional
16 Feb 2023
We really enjoyed our stay here, and actually ended up extending it because we were so comfortable. We loved that it was so central, and a quick walk to the water.
The room was spacious, the staff were so kind and incredibly helpful, and the kitchenette was perfect.
Definitely worth the price, if not more.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Jul 2024
Lovely Follow Ups
I found some problems in my room right after check in. A little bit depressed. I took photos and shared them with hotel. Wow! Amasing follow up. I felt hotel is serious with the complaints from the guests. When i check out, i delivered my thanks to the hotel. VnaHomes is Hanoi itself to me. Lovely smiles of the hotel staff are another beauty. Thanks again.
KI HUN
KI HUN, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
11 Jun 2024
Hyechung
Hyechung, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Apr 2024
Sophie
Sophie, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Mar 2024
Verified traveller
5-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Nov 2023
This hotel is located a little far from center of hanoi city, but there is many café located near west lake.
And more than that, the all staff is greatly kindness.
I was impressed by the staff.