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Caistor Hall

3.0 star property
Norwich hotel with 2 restaurants and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Caistor Hall

Exterior
40-inch Smart TV with digital channels, TV
Exterior
Superior Double Room | Individually decorated, individually furnished, iron/ironing board
Superior Double Room | Bathroom | Hair dryer, towels

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Free parking
  • Non-smoking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Terrace
  • Coffee/tea in a common area
  • Garden
  • Conference space
  • Banquet hall
Feel at home
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Bathtub or shower
  • Free self parking

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room, 1 Double or 2 Twin Beds

Individually decorated, individually furnished, iron/ironing board

Standard Double Room, 1 Double or 2 Twin Beds

Highlights

Individually furnished
Individually decorated
Heating
Smart TV
Hair dryer
Private bathroom
Free bottled water
Electric kettle
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double Room, 1 Double Bed, Garden View

Deluxe Double Room, 1 Double Bed, Garden View | Individually decorated, individually furnished, iron/ironing board

Deluxe Double Room, 1 Double Bed, Garden View

Highlights

Individually furnished
Individually decorated
Heating
Smart TV
Hair dryer
Private bathroom
Free bottled water
Electric kettle
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Individually decorated, individually furnished, iron/ironing board

Superior Double Room

Highlights

Individually furnished
Individually decorated
Heating
Smart TV
Hair dryer
Private bathroom
Free bottled water
Electric kettle
  • Sleeps 4
  • 1 King Bed
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About the neighborhood

Map
Stoke Road, Norwich, England, NR14 8QN

What's nearby

  • Dunston Hall - 5 min drive
  • Carrow Road - 6 min drive
  • Norwich Theatre Royal - 8 min drive
  • Norwich Cathedral - 8 min drive
  • University of East Anglia - 9 min drive

Getting around

  • Norwich (NWI-Norwich Intl.) - 27 min drive
  • Brundall Station - 16 min drive
  • Norwich Station - 16 min drive
  • Brundall Gardens Station - 16 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Zaks - ‬6 min drive
  • ‪the Oak Tree - ‬5 min drive
  • ‪Muffin Break Cafes NORWICH - ‬6 min drive
  • ‪The Railway Tavern - ‬4 min drive

About this property

Caistor Hall

Located near a train station, Caistor Hall is a great choice for a stay in Norwich. Guests looking for a bite to eat can check out the 2 restaurants, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other features include a terrace and a garden. Fellow travelers love the helpful staff.

Languages

English, Polish

At a glance

Hotel size

  • 19 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • There is no front desk at this property
  • The host will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free English breakfast each morning 7:00 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Private dining

What to do

  • Winery tours nearby

Working away

  • Conference space (75 square feet)

Facilities

  • Garden
  • Terrace
  • Banquet hall
  • Firepit
  • Outdoor furniture

Accessibility

  • High pile carpet in room

Room amenities

Be entertained

  • 40-inch Smart TV
  • Digital TV channels

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water
  • Highchair
  • Free tea bags/instant coffee

More

  • Daily housekeeping

Fees & policies

Children & extra beds

  • Cribs/infant beds are available for GBP 10.0 per day
  • Rollaway beds are available for GBP 20.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20 per accommodation, per day

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14.

Also known as

Caistor Hall Hotel
Caistor Hall Norwich
Caistor Hall Hotel Norwich

Frequently asked questions

Does Caistor Hall offer free cancellation for a full refund?
Yes, Caistor Hall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Caistor Hall?
Yes, cats and dogs are welcome. There's a charge of GBP 20 per accommodation, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Caistor Hall?
Yes, there's free self parking.
What are the check-in and check-out times at Caistor Hall?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is 11:00 AM.
What is there to do at Caistor Hall and nearby?
Caistor Hall has a garden.
Are there restaurants at or near Caistor Hall?
Yes, there are 2 onsite restaurants.

Reviews

9.4

Exceptional

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very Good

Great place
Beautiful hotel and grounds, and great clean bedroom with en-suite. Staff we met at reception and at breakfast were amazing. The breakfast itself was superb too. Bed, though, could have been more comfortable and TV better placed. Overall though a really great place to stay and highly recommended.
Brett, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

John, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Tamara, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel; great food; nice bar; perfect
Douglas, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Flora, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent
A really enjoyable stay
Andy, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

6/10 Good

I really wish we were told beforehand that there was a Wedding on the night of our stay. Although it did not disturb us too much, it would have been nice to have been forewarned, to give us the choice of staying or not. Otherwise was lovely apart from the waiting staff forgetting my brown toast at Breakfast
Mark, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Book with caution.
I recently stayed at Caistor Hall Hotel, and unfortunately, it was an incredibly disappointing experience from start to finish. First, the so-called “deluxe” room we were assigned was anything but deluxe. The room was dusty, fixtures were falling off the walls, and the bed creaked loudly with even the slightest movement. The walls were marked, giving the entire space a feeling of neglect. After raising these concerns with the staff, we were offered an upgrade to their “best” room, the Dashwood Suite. While this room was in better condition, it still failed to meet the standard one would expect, particularly given the price and expectations associated with staying at this hotel. On top of the room issues, the service was just as poor. When we requested assistance with booking a taxi, we were told to handle it ourselves because the staff were “too busy.” Later, it was explained to us that this is a policy, but it was never communicated to us during our stay, adding to the frustration. Although some of the staff tried to address our concerns, the management’s attitude was dismissive and unprofessional. When I followed up via email, I was met with a defensive response that ignored many of the core issues, including the substandard room conditions and lack of communication. All in all, I would not recommend staying at Caistor Hall Hotel. The poor quality of both the facilities and the service, coupled with a lack of accountability from management, left us with a very negative
Dan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Qingyi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Luxurious little gem in the country.
First impressions of this beautiful Georgian manor house were absolutely stunning. The exterior and extended grounds however have obviously been somewhat neglected over the last couple of years..but, oh my, on entering this grand place the interior, cleanliness and welcome made up for it! Opulent furnishings, luxurious decor and an incredibly calm ambience emulated throughout the building. The sweeping staircase took us to our room (which although looked out onto the roof of the bar) where we felt incredibly pampered. Little touches like the bottle of bath milk and top quality toiletries were fabulous. All communal areas were beyond beautiful, especially the incredibly relaxing 'Whisky Lounge'. Breakfast was absolutely amazing with both self service and waiter service. Everything was cooked to perfection. Staff were so very lovely and nothing too much trouble. We stayed for 2 nights and were greeted with a fresh bed and complete change of all towels after the first night! Lots to see and do in area around and only 2 miles from Norwich city centre. Beautiful place to stay, thoroughly recommend.
C, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tom, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Susan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Great potential, but overall disappointing
Lovely location, property and grounds. Room was nice although bathroom small. Stayed in room 5. Reception were very friendly and welcoming, same with breakfast staff. However, woken up at 6.30am by the laundry truck unloading through the main entrance right under my window. Not a great start to my day. Option to use another staff/service door would be better. Also hotel is run with a skeleton staff, horrendously short staffed at breakfast - one staff member working as host, waitress and cook. A second member of staff would help provide much better service. Heard my eggs benedict coming out of the microwave which isn't great. Safe to say the egg yolk was rock solid! Juice all from concentrate, granola was soft and overall selection poor. Pastries taken to table rather than being help yourself, resulted in lots of food waste on other tables. Much better breakfast at chain hotels which I usually prefer to avoid. Final point is my shower flooded almost instantly, and hadn't drained away by the time I came back from breakfast. Informed breakfast staff upon checkout (as she was also wearing the receptionist hat too!) So much potential to be a great property but being let down by poor management.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fabulous!
This is a fabulous dog-friendly hotel. We stayed 2 nights and met friends for a meal in the restaurant on one. The food in the restaurant was superb! Our room was beautiful and spacious. The staff were lovely and the grounds great for walking and relaxing. We also had the best hotel ironing board ever! It actually warranted its own picture! Who needs a full blown ironing board in a hotel? Now I want one of these at home!
Sea bass
Miryam, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Joy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful place
A great little stay for a few nights as a mini get away. Staff where lovely, polite and helpful. Room was very clean and made up every day. Just a lovely quiet place to stay with nice gardens and not far from the city center.
BROCK, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

TOSHIO, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful break
Lovely old house. Amazingly friendly staff who did anything to help. Room 1 was clean and comfortable with views across the grounds.
Peter, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jude, 1-night trip
Verified Expedia guest review

6/10 Good

Caistor Hall
I know that this hotel historical but was not looking it’s best as there were missing rain gutters and rotting frames to windows and doors which was shame but my room was a good standard albeit with a few resident spiders and webs! Breakfast cooked with local produce and presented well.
philip, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Gem
Lovely property full of character. But service is what really makes it. And food. Food was exquisite and very friendly and attentive service.
Anna, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
We had 4 nights at the hotel. It was very quiet due to an event the hotel was doing off site. Michelle met us and checked us in and then waited on us like royalty. She was amazing and couldn’t do enough for us. The grounds and public rooms are lovely and bedroom was large and comfortable.
W Edward, 4-night business trip
Verified Hotels.com guest review