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Hotel Cristal Palace

3.0 star property
Unwind after exploring Rio's famous landmarks by relaxing in the spa tub or taking in views from the rooftop terrace.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Reviews

6.2 out of 10
Good

Popular amenities

  • Airport transfer
  • Spa
  • Parking available
  • Gym
  • Free breakfast
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Restaurant
  • Rooftop terrace
  • Fitness center
  • Spa tub
  • 24-hour room service
  • Spa services
  • Airport shuttle
  • 24-hour front desk
  • Car rentals on site
  • Computer station
  • Front-desk safe
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • DVD player

Room options

Available filters for rooms
Showing 3 of 3 rooms

Double Room

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Minibar
Cable channels
Laptop-compatible safe
Daily housekeeping
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Single Room

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Minibar
Cable channels
Laptop-compatible safe
Daily housekeeping
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

Twin Room

Highlights

Air conditioning
TV
Hair dryer
Private bathroom
Minibar
Cable channels
Laptop-compatible safe
Daily housekeeping
  • 108 sq ft
  • Sleeps 2
  • 1 Twin Bed

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includes taxes & fees
$59 per night
Feb 17 - Feb 18
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About the neighborhood

Map
Rua Francisco Otaviano, 56, Copacabana, Rio de Janeiro, RJ, 22080-040

What's nearby

  • Copacabana Fort - 3 min walk
  • Copacabana Beach - 3 min walk
  • Arpoador Beach - 5 min walk
  • Ipanema Beach - 5 min walk
  • Christ the Redeemer - 24 min drive

Getting around

  • Rio de Janeiro (SDU-Santos Dumont) - 21 min drive
  • Rio de Janeiro (RRJ-Jacarepaguá-Roberto Marinho) - 43 min drive
  • Rio de Janeiro International Airport (GIG) - 45 min drive
  • Rio de Janeiro Central Station - 11 min drive
  • Rio de Janeiro Sao Cristovao Station - 12 min drive
  • Rio de Janeiro Flag Square Station - 12 min drive
  • Ipanema-General Osorio Station - 11 min walk
  • Estação 1 Tram Station - 13 min walk
  • Cantagalo Station - 18 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Copacabana - ‬4 min walk
  • ‪Boteco Colarinho Escondido - ‬1 min walk
  • ‪Marine Restô - ‬4 min walk
  • ‪T.T. Burger - ‬1 min walk
  • ‪Apetite Café - ‬3 min walk

About this property

Hotel Cristal Palace

Hotel Cristal Palace features a rooftop terrace and puts you within a 5-minute walk of Copacabana Beach and Ipanema Beach. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other features include a fitness center and a spa tub. Public transportation is just a short walk: Ipanema-General Osorio Station is 11 minutes and Estação 1 Tram Station is 13 minutes.

Languages

English, Italian, Portuguese

At a glance

DONE

Hotel size

    • 24 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Minimum check-in age: 18
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking nearby (BRL 30 per day; discounts available)
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • Restaurant
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • Fitness center
  • Spa services
  • Spa tub

Accessibility

  • Elevator

Room amenities

Be entertained

  • DVD player
  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • 10 percent destination fee will be charged

Optional extras

  • Airport shuttle service is offered for an extra charge of BRL 130 per vehicle (one way)

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Parking

  • Parking is available nearby and costs BRL 30 per day

Policies

This property accepts major credit cards.

Also known as

Cristal Palace Rio de Janeiro
Hotel Cristal Palace
Hotel Cristal Palace Rio de Janeiro
Hotel Cristal Palace Rio De Janeiro, Brazil
Hotel Cristal Palace Janeiro
Hotel Cristal Palace Hotel
Hotel Cristal Palace Rio de Janeiro
Hotel Cristal Palace Hotel Rio de Janeiro

Frequently asked questions

Are pets allowed at Hotel Cristal Palace?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Cristal Palace?

No, unfortunately, but there's discounted parking nearby.

Is airport shuttle service offered by Hotel Cristal Palace?

Yes, an airport shuttle is available. The charge is BRL 130 per vehicle one way.

What is there to do at Hotel Cristal Palace and nearby?

Hotel Cristal Palace has a spa tub and a fitness center.

Are there restaurants at or near Hotel Cristal Palace?

Yes, there's an onsite restaurant.

What's the area around Hotel Cristal Palace like?

Hotel Cristal Palace is a short 3-minute walk from Copacabana Beach and 5 minutes' walk from Ipanema Beach.

Reviews

6.2

Good

7.2/10

Cleanliness

6.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

8/10 Very Good

Inexpensive hotel in a premium location.
Staff friendliness and service was excellent. I will return.
17-night trip
Verified Expedia guest review

8/10 Very Good

Nice hotel at a modest price.
The service provided by the staff was outstanding. They were very helpful.
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

4/10 Fair

Rude Owner
VERY Rude Owner and Staff
Verified Hotels.com guest review

8/10 Very Good

I might come back,but because I know this area
Very close to both beaches,but too noisy. Almost every single bus pass this hotel(way too many).Breakfast need to be upgrade(poor).Coffee machine didn't work prorerly.The price per night supposed to be $ 77,but when we came they made adjustment that came to $100 per night
Verified Hotels.com guest review

6/10 Good

Friendly staff but credit card unfairly charged
Friendly staff At check-out didn't want to process bill and said they would send it via email or mail. Two days later there was an additional charge on the credit card for no reason.
Verified Hotels.com guest review

2/10 Poor

Stay out of there
Do not recommend to an enemy. Terrible in all aspects.
Verified Expedia guest review

4/10 Fair

Good location but disappointing facilities
We were surprised with a service charge when we arrived, we thought the Internet price included all charges. We expected a more spacious room for the price - while it was clean, the room was cramped and dark. Staff service so-so. The saving grace was the breakfast room, up on the terrace in a garden setting, with a hot tub, and a view; breakfast offerings were ok. This is a small, older hotel that has tried to upgrade it's look through faux pas crystal effects and dark large furniture, creating an ornate, heavy, forbidding atmosphere. While the location was good - ie, close to both Copacabana and Ipanema beaches - we thought the price too high for the value we were getting. We decided to move to another hotel in the same vicinity, right on the beach, modern, light, staff professional, more expensive, but better value for the money.
Verified Expedia guest review

6/10 Good

Verified Hotels.com guest review

2/10 Poor

I don't recommend!!
During the check in we had problems because they said that expedia didn't have sent the full dairy payment. I try to show the confirmation from expedia, where it was said that the amount due to the hotel was zero, but it was lost of time and money. So I should pay more to stay there, because all the others hotels in the city was full. Now I will wait my CC bill to confirm that I had already paid the full diary. We traveled with Expedia all around the world and it was the first time we had problems and for sure it was not Expedia mistake. So I can't recommend this hotel.
Verified Expedia guest review

6/10 Good

Good location.....between ipanema and copacabanna
Friendly staff....
Verified Hotels.com guest review

8/10 Very Good

Nice hotel, friendly staff
Good location....a bit noisy due to road traffic..overall good.
Verified Hotels.com guest review

8/10 Very Good

Close to copacabana
A convientent safe and central spot for buses and for a remarkably short walk to the beach make up for overpriced stay. Staff very good.
Verified Hotels.com guest review

4/10 Fair

Listen to the reviews! Terrible hotel, rude staff!
Usually don't leave reviews but compelled to do so because of the my terrible experience at this hotel! Rooms are small as expected, and beds are uncomfortable but that's not worth complaining about. It's the RUDE staff that seriously merit mention. Couldn't care less about "customer service". I had booked the room a month ahead for world cup then got an email a couple of days before while traveling saying they don't "accept AMEX" over the internet and that they will cancel my room if I don't respond in 12 hours! Fortunately (or actually unfortunately) I saw the email in the middle of my travels and was able to give them a visa card to use. Wish I would've just cancelled. ALSO- they charge EXTRA "service" fee on top of what's published on hotels.com so beware. Overall, really rude staff, small and uncomfortable rooms, noisy noisy noisy as on a main street with police officers blowing their whistles directing traffic. Would NOT RECOMMEND unless you have no other option.
Verified Hotels.com guest review

6/10 Good

Nice hotel, bad management.
The hotel is nice and the complimentary breakfast is amazing!! The internet was not working on our floor when we checked in late at night and when I brought it to the attention of the front desk, the manager came out and started yelling at us telling us that it was our devise that wasn't working properly. I had him come up to our floor and proved to him that it wasn't working. He still was very cross with us saying, "What do you want me to do? You can leave if you want!!" 1/2 hour later, the hotel staff reset the internet and it worked perfectly. We left early because of the manager and his poor attitude.
Verified Hotels.com guest review

6/10 Good

Good location bit run down
The hotel is nice enough and in a great location 5-10 mins walk from both ipanema and copacobana. Across the road is also a fantastic burger bar. The rooms are nice and good value but the facilities are run down. The hot tub has not been working for a long time (has green water in it) and the gym is a weights machine and a treadmill that keeps turning off. There is a cycle machine that cannot be used as water is leaking from the roof on to the power point. It is a bit cheaper than other hotels so the prices is about right for the standard it is in. All the staff were wonderful except for the woman on reception in the morning who was pretty snappy and rude. Has a great shower with fantastic pressure
Verified Expedia guest review

6/10 Good

Low budget hotel
Needs new Blankets, new towels and new fabrics......But looks that this is an owner culture problem.
Verified Expedia guest review

6/10 Good

Great location and good rooms
Great location. Very close to copacabana beach and ipanema
Verified Expedia guest review

6/10 Good

EXCELLENT POSITION BETWEEN IPANEMA AND COPA BEACH
THE HOTEL HAD OBVIOUSLY HAD SOME RECENT REFURBS, THE BREAKFAST WAS SUFFICIENT BREADS PASTIES CEREALS FRUIT ETC, JACUZZI DIDN'T LOOK VERY CLEAN WITH MURKY WATER LOOKED UN HYGEINIC, OVERALL VERY CLEAN ROOMS STAFF REALLY FRIENDLY AND HELPFULL EXCELLENT POSITION FOR COPA AND IPANEMA BEACH,WOULD STAY HERE AGAIN....
Verified Hotels.com guest review

8/10 Very Good

Fantastic location
We have been to Rio many times before and really enjoy the neighborhoods in the Zona Sul - both Ipanema and Copacabana. This hotel couldn't have been better located. We were able to access either beach/neighborhood by walking just a couple of minutes. The rooms are slightly small, but when I'm in Rio, I'm not expecting to spend much time in the room. The bathroom was clean, as was the rest of the room. We either woke up too late or had other plans for breakfast, so I can't comment on that. I would absolutely recommend this place for people who are focused on exploring Rio/Zona Sul and not looking to have the hotel be the most interesting thing about their visit.
Verified Expedia guest review

2/10 Poor

Service was horrible and would not stay there again. They also charged me more than I had booked it for originally
Verified Hotels.com guest review

10/10 Exceptional

excellent staff - helpful & english-speaking
The room was a little shabby, but the hotel staff more than made up for it. They helped arrange tours, plan outings, and helped work out my lost luggage with the airport. Their English was certainly better than my Portuguese and they put up with my communication struggles.
Verified Hotels.com guest review

8/10 Very Good

Verified Hotels.com guest review

8/10 Very Good

Cheap n Cheerful n Great Location
Some reviews for this place are pretty bad - some things probably merited, some not. But let's be honest...the reason you're reading this review is because you're looking for pleasant / affordable accomodation in expensive Rio...and this hotel offers that in droves. It is cheap by Rio standards, the rooms are a decent size (the X01s), the breakfast is generous and the location is excellent. Add to that they are currently renovating the rooms on all 6 floors which should make for a big aesthetic improvement. It ain't the Ritz, but it's a decent budget find.
Verified Expedia guest review