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ibis Styles Carcassonne La Cité

3.0 star property
Family-friendly hotel in Carcassonne with restaurant and bar/lounge

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Photo gallery for ibis Styles Carcassonne La Cité

Restful retreat with a large bed, geometric headboard, and two wall-mounted lamps.
Experience the charm of Cercassonne La Cité, where guests can enjoy a convenient bike parking area and take in the views from the upper floor balcony.
Enjoy dining or socializing in this serene outdoor patio surrounded by lush greenery and a beautiful pergola.
Discover gourmet food and drinks in a modern, well-designed shop with glass display cases showcasing a variety of products.
Relax in a stylish space with a comfortable armchair, round table, and mounted TV.
In the heart of Carcassonne, ibis Styles Carcassonne La Cité offers a vibrant retreat with a playground for kids and an arcade/game room for all. Enjoy French cuisine at Le Heaume restaurant, relax by the seasonal outdoor pool or unwind in the garden.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Gym
  • Bar
  • Electric vehicle charging point
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Fitness centre
  • Seasonal outdoor pool
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Front desk safe
  • Snack bar/deli
  • Vending machine
  • Water dispenser

For families (6)

  • Cots/infant beds (surcharge)
  • Playground on-site
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The current price is Rp2.157.031
Rp2.460.093 total
includes taxes & fees
17 Jul - 18 Jul

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | 1 bedroom, premium bedding, in-room safe, laptop workspace

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | 1 bedroom, premium bedding, in-room safe, laptop workspace

Standard Room, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | 1 bedroom, premium bedding, in-room safe, laptop workspace

Standard Double Room, Multiple Beds

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | 1 bedroom, premium bedding, in-room safe, laptop workspace

Standard Double Room, 1 Double Bed

8.6 out of 10
Excellent
(19 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Private bathroom
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

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Mercure Carcassonne la Cite Hotel

  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 230 reviews
The price is Rp2.878.861
Rp3.276.516 total
includes taxes & fees
6 Aug - 7 Aug
Mercure Carcassonne la Cite Hotel
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About the area

Map
2 rue Darius Milhaud, Carcassonne, Aude, 11000

What's nearby

  • Le Musée de la Torture de Carcassone - 6 min walk - 0.6 km
  • Château Comtal - 8 min walk - 0.7 km
  • Historic Fortified City of Carcassonne - 9 min walk - 0.8 km
  • Narbonnaise Gate - 9 min walk - 0.8 km
  • Aude Gate - 12 min walk - 1.1 km

Getting around

  • Carcassonne (CCF-Pays Cathare) - 17 min drive
  • Castres (DCM-Mazamet) - 70 min drive
  • Carcassonne Station - 7 min drive
  • Couffoulens Station - 10 min drive
  • Verzeille Station - 18 min drive

Restaurants

  • ‪L'Escargot - ‬11 min walk
  • ‪Le Trouvère - ‬10 min walk
  • Les Terrasses de la Cité
  • ‪Maison du Cassoulet - ‬10 min walk
  • ‪Le Marcou - ‬10 min walk

About this property

ibis Styles Carcassonne La Cité

When visiting Carcassonne, ibis Styles Carcassonne La Cité is a great choice to consider. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Le Heaume, which serves French cuisine and is open for breakfast and dinner. A bar/lounge, a fitness centre and a snack bar/deli are other highlights at this eco-friendly hotel.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 60 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 8:00 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
    • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
    • Negative COVID-19 test result requirement applies to all guests aged 18 and older; COVID-19 vaccination requirement applies to all guests aged 18 and older; guests providing vaccine record must have received complete vaccination at least 7 days prior to check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • The hotel restaurant is open Monday-Thursday from 7:30-9 PM
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 20 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Playground
  • Children's menu
  • Pool gate

What to do

  • Table football
  • Ping pong

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness centre
  • Seasonal outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 80
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 71
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 90
  • Well-lit path to entrance
  • Step-free path to entrance
  • Smooth flooring in room

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Climate-controlled air conditioning and heating

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Cot/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Dining

Le Heaume – This poolside restaurant specialises in French cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

Renovations and closures

The following facilities or services will be unavailable from July 10 2025 to July 10 2025 (dates subject to change):
  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from 1 October to 31 May:
  • Swimming pool
The following facilities are closed on Saturday and Sunday:
  • Restaurant

Children & extra beds

  • Cots/infant beds are available for EUR 5 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10.00 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • The seasonal pool is open from June to September
  • Guests under 16 years old are not allowed in the fitness facility

Policies

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October until 31 May.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a smoke detector on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property provides central air conditioning and heating (availability based on the season).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

INTER-HOTEL Oliviers
INTER-HOTEL Oliviers Carcassonne
INTER-HOTEL Oliviers Hotel
INTER-HOTEL Oliviers Hotel Carcassonne
ibis Styles Carcassonne Cité Hotel
ibis Styles Cité Hotel
Hôtel Oliviers Carcassonne
Hôtel Oliviers
Oliviers Carcassonne
ibis Styles Carcassonne Cité
ibis Styles Cité
Ibis Styles Carcassonne Cite
ibis Styles Carcassonne La Cité Hotel
ibis Styles Carcassonne La Cité Carcassonne
ibis Styles Carcassonne La Cité Hotel Carcassonne

Frequently asked questions

Does ibis Styles Carcassonne La Cité offer free cancellation for a full refund?

Yes, ibis Styles Carcassonne La Cité does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at ibis Styles Carcassonne La Cité?

Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at ibis Styles Carcassonne La Cité?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 20 kg per pet. There's a charge of EUR 10.00 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at ibis Styles Carcassonne La Cité?

Yes, there's free self parking. Electric car charging is available.

What are the check-in and check-out times at ibis Styles Carcassonne La Cité?

Check-in start time: 4:00 PM; check-in end time: 8:00 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.

What is there to do at ibis Styles Carcassonne La Cité and nearby?

Ibis Styles Carcassonne La Cité has a seasonal outdoor pool and a fitness centre, as well as a garden.

Are there restaurants at or near ibis Styles Carcassonne La Cité?

Yes, Le Heaume offers French cuisine, garden views and poolside dining. The dining venue will be unavailable from 10 July 2025 to 10 July 2025 (dates subject to change).

What's the area around ibis Styles Carcassonne La Cité like?

Ibis Styles Carcassonne La Cité is in the heart of Carcassonne, a short 8-minute walk from Basilica of Saint-Nazaire and 8 minutes' walk from Château Comtal.

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ibis Styles Carcassonne La Cité Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Breakfast
Service staff
Location
Restaurant
Children
Bed
Parking
Walking

What guests liked

  • Breakfast was consistently described as delicious, good, and very good with fresh juices and fruit. (8 reviews)
  • Parking was convenient and easily accessible. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great family friendly hotel

The whole family had a great stay at this hotel, the rooms, pool and dining area were all spotless and the staff went out of their way to help whenever we had a question or a problem. My partner and I kept remarking how hard everyone was working, but still the staff were always friendly and helpful.
Christopher, 7-night trip

10/10 Exceptional

Great hotel for what we needed
Rosa, 1-night trip

10/10 Exceptional

Lovely hotel for kids very near old city. Great breakfast
rt, 1-night trip

10/10 Exceptional

Great stay in Carcassonne

Great hotel, good basic breakfast, five mins walk to medieval city.
Peter, 4-night trip

10/10 Exceptional

Excellent hotel
Paul, 3-night trip

8/10 Very good

Good stay

Check in and staff fantastic , 5* . Room ok , but shortage of pillows meant I personally didn’t sleep great , but bed comfortable. Room space tight , not sure what the straw stools are for , change them , and the bed table isn’t good … Room needs a fridge and AC looked at . Pool is ok , beds great but 2 umbrellas fought over by people up and saving all day coming only for 1 hour 😡 that’s disrespectful of guests but 2 isn’t enough . 2 euros to hire towels that are tea towel size , pathetic really ! Breakfast good , fresh orange juice maker always broken , probably overworked or kids ! Selection choice good , and tasty but chaos , poorly set out in a row , means queue upon queue , sections would work better .. Parking great , location is good for medieval city .
Neil, 3-night trip

10/10 Exceptional

Friendly staff. Easy walking distance into Carcassonne centre.
Jackie, 1-night trip

8/10 Very good

Very nice stay, as expected.

Very nice stay, friendly welcome and early check in. Good breakfast as well.
Maurice, 1-night trip

10/10 Exceptional

This Ibis Styles was very nice. Great position for the medieval city. Great friendly service, nice rooms. Breakfast was very good and the pool was a bonus. All of us (4) really enjoyed our stay. Definetly recommend.
Julie, 1-night trip

8/10 Very good

The hotel is in a great position if you're in Carcassonne to visit the city...good clean modern hotel, with good parking at a decent price
Roy, 1-night trip

10/10 Exceptional

The room was castle themed so the kids loved it. The staff were really helpful and kind.
Alexandra, 3-night trip

8/10 Very good

Very good hotel near Carcassone-Cite Medievale

Good hotel in its category: clean, easy access, close to Cite Medievale, Excellent complimentary breakfast buffet
Olivier, 1-night trip

10/10 Exceptional

Perfect for short visit to old town Carcassonne

Excellent hotel for visit to Carcassonne old town with a 10-15 walk into the center. The room was small but very clean as was the hotel. Staff were very friendly even with our terrible French. Car park made it even easier.
Paul, 2-night trip

10/10 Exceptional

Pleasantly surprised. Just a few minute walk to the castle. Room was spacious and clean. Breakfast was really good with fresh juices and fruit. A nice stay overall.
Sandra, 1-night trip

10/10 Exceptional

Excellent

Excellent location Super food
Jane, 1-night trip

10/10 Exceptional

Nice hotel with a plus for environment.
Donald, 2-night trip

10/10 Exceptional

Good location. Short walk into the old town. Comfortable bed. Dog friendly.
Tim, 2-night trip

10/10 Exceptional

Very good location, close (10min walk) to the old walled city of Carcassonne. Staff very friendly and helpful. Downside: aside from the old city, not of services (restaurants, etc) close to the hotel. Car is useful.
Christian, 2-night trip

10/10 Exceptional

We loved the medieval theme and the gift for the children was a lovely touch. Our room was very spacious and the buffet breakfast was delicious.
Catriona, 1-night trip

10/10 Exceptional

Great hotel close to cité de Carcasonne

We stayed one night and really enjoyed our stay. Very practical to visit the cité - 10 minutes away by foot. The room was comfortable, great breakfast and nice pool and ping pong table. Cute medieval theme and good parking Would recommend.
Jennifer, 1-night trip

8/10 Very good

The only restaurant near was the one inside the hotel.
Eugenia, 1-night trip

8/10 Very good

Decent 3* hotel.

A decent 3* hotel with a good small pool with sunloungers. Good ample breakfast included in price. Only a 10 minute stroll to the Cite. No balcony in rooms in level 1 & 2.
JAMES, 3-night trip

10/10 Exceptional

We absolutely loved staying here. The grounds were fabulous and my kids loved the foosball and ping pong tables. The bar was perfect for me and the staff was very helpful. They even held some foodstuffs in their fridge for us. (The rooms don't have a fridge). Walked right up to Carcassonne from the hotel in 10 mins!
John, 1-night trip

10/10 Exceptional

Minor snags but excellent overall
Ross, 1-night trip

8/10 Very good

Damp smell in bathroom, hair drier keeps tripping out.
David, 2-night trip