Surestay Plus By Best Western Pigeon Forge

2.5 star property
Hotel within easy reach of Island at Pigeon Forge

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Photo gallery for Surestay Plus By Best Western Pigeon Forge

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, WiFi
Reception
Microwave, coffee/tea maker
Exterior
Free daily full breakfast
Surrounded by the beauty of Pigeon Forge, Surestay Plus By Best Western Pigeon Forge offers a rejuvenated retreat. Unwind with laundry facilities and stay connected with public WiFi. With a 24-hour business center, vending machine, and helpful staff nearby LeConte Center at Pigeon Forge is within easy reach.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Pet-friendly
  • 24/7 front desk
  • Non-smoking

Main amenities (5)

  • Housekeeping (on request)
  • 24-hour business centre
  • 24-hour front desk
  • Air conditioning
  • Vending machine

Feel at home (6)

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Coffee/tea maker
  • Free self-parking
The current price is Rp726.342
Rp815.319 total
includes taxes & fees
20 Nov - 21 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.8 out of 10
Excellent
(51 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2023
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

8.6 out of 10
Excellent
(45 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2023
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Walk-in Shower)

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Renovated in 2023
Hairdryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower)

8.8 out of 10
Excellent
(71 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Renovated in 2023
Hairdryer
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

7.8 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2023
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Walk-in Shower;Pet Friendly)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Renovated in 2023
Hairdryer
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower;Pet Friendly)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Fridge
Flat-screen TV
Renovated in 2023
Hairdryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
125 Pine Mountain Rd, Pigeon Forge, TN, 37863-3308

What's nearby

  • Old Mill - 11 min walk - 0.9 km
  • Patriot Park - 11 min walk - 0.9 km
  • LeConte Center at Pigeon Forge - 11 min walk - 1.0 km
  • Pigeon Forge Factory Outlet Mall - 12 min walk - 1.1 km
  • Island at Pigeon Forge - 3 min drive - 1.8 km

Getting around

  • Alcoa - Knoxville Airport (TYS) - 54 min drive

Restaurants

  • ‪Old Mill Restaurant - ‬13 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Reagan's House of Pancakes - ‬16 min walk
  • ‪JT Hannah's Kitchen - ‬3 min walk
  • ‪CiCi's Pizza - ‬5 min walk

About this property

Surestay Plus By Best Western Pigeon Forge

Surestay Plus By Best Western Pigeon Forge puts you a short five-minute drive from LeConte Center at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction. Free perks include self-parking and full breakfast daily between 6:30 AM and 9:30 AM. Also, Island at Pigeon Forge and Titanic Museum are a short five-minute drive away. Fellow travellers say good things about the comfortable beds and helpful staff.

At a glance

DONE

Hotel size

    • 65 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 AM
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only)*
WIFI

Internet

    • Free WiFi in public areas
    • Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) in rooms*
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Working away

  • 24-hour business centre

Services

  • 24-hour front desk

Facilities

  • 1 building/tower
  • Built in 1984

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 92
  • Wheelchair-accessible business centre
  • Grab bar in shower
  • Shower grab bar height (centimetres): 80
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Step-free path to entrance
  • Thin carpet in public areas
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Desk chair

Food and drink

  • Microwave

More

  • Housekeeping on request
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 0 per stay (rates may vary)

Pets

  • Pets are allowed for an extra charge of USD 25 per pet (may vary based on length of stay)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Surestay Plus By Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel
Surestay Plus By Best Western Pigeon Forge Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel Pigeon Forge

Frequently asked questions

Does Surestay Plus By Best Western Pigeon Forge offer free cancellation for a full refund?

Yes, Surestay Plus By Best Western Pigeon Forge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Surestay Plus By Best Western Pigeon Forge?

Yes, cats and dogs are welcome. There's a charge of USD 25 per pet, per day.

Is parking offered on site at Surestay Plus By Best Western Pigeon Forge?

Yes, there's free self parking.

What are the check-in and check-out times at Surestay Plus By Best Western Pigeon Forge?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM. Check-out time is 11:00 AM.

What's the area around Surestay Plus By Best Western Pigeon Forge like?

Surestay Plus By Best Western Pigeon Forge is a short 15-minute walk from LeConte Center at Pigeon Forge and 13 minutes' walk from Old Mill. Travellers say that this hotel is in a good location.

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Surestay Plus By Best Western Pigeon Forge Reviews

Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Shower
Bathroom
Location
Parking
Value
Microwave

What guests liked

  • Breakfast was consistently described as great, excellent, good, and awesome with a wide variety of options. (60 reviews)
  • Parking was conveniently located right outside the room door. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

The room was clean. All the staff I met was very nice.
Tony, 2-night trip

10/10 Exceptional

Staff was very friendly Room was spacious, clean and bed was comfortable. Breakfast was excellent. I would definitely stay here again or recommend to others
irene, 1-night trip

8/10 Very good

Yes, the room was spotless.
Howard, 2-night trip

10/10 Exceptional

The room was very nice and very clean. Liked the location it was quiet and plenty of parking available, off the main drag through Pigeon Forge. Breakfast was good and plentiful. The check in was great and the staff were very helpful and courteous.
Fern, 1-night trip

10/10 Exceptional

The room was very clean and comfortable. Very quiet at night. The front desk person when we checked in was very friendly.
Robert, 4-night trip

8/10 Very good

Room was spacious and clean, nice walk-in shower. Heater difficult to regulate.
Donna, 2-night trip

10/10 Exceptional

Fun fun fun😂

It was a pleasure trip and we had a wonderful time. It was very nice staying in this motel.
James, 2-night trip

10/10 Exceptional

Very impressed with the cleanliness of the entire facility. Staff was very friendly and helpful. We had to leave early for personal reasons, but thoroughly enjoyed our stay while there.
Willis, 3-night trip

10/10 Exceptional

everything was good
lisa, 2-night trip

10/10 Exceptional

Room was very spacious. Clean room. Lady at check in and breakfast was very friendly.
Liz, 2-night trip

8/10 Very good

Older well maintained room. Would stay again.
William, 1-night trip

6/10 Good

The bathtub drain was stopped up and the breakfast was really bad the room was clean except they looked really dated
Curtis, 1-night trip

10/10 Exceptional

We didn’t eat the breakfast
Shelly, 1-night trip

10/10 Exceptional

great staff good selection on breakfast
Bernadette, 1-night trip

10/10 Exceptional

We love thus hotel. This is our 2nd trip and we will continue to book here. The staff is so friendly and professional. The rooms are very clean and the beds are comfy.
Misty, 1-night trip

10/10 Exceptional

Yes
joe, 3-night trip

6/10 Good

The room was clean, bed was comfy. Breakfast was bad, eggs tasted fake, like they were made from powder, and the sausage had a strange flavor. If you're looking for comfort, this place is good, but don't expect much from the breakfast.
Caleb, 1-night trip

10/10 Exceptional

Was very affordable and nice.
Kenia, 1-night trip

10/10 Exceptional

I was only in town for 1 night, but this hotel was great. It does look dated from the outside but the rooms are modern and very clean. The walk in shower was very spacious and the bed and pillows were very comfortable. I will definately stay here again.
Misty, 1-night trip

6/10 Good

It was ok.
Christopher, 2-night trip

8/10 Very good

Our initial room smelled like smoke and the comforter was dirty, changed rooms and had minimal smoke smell with stained comforter. Bed wasn't the most comfortable but the place was clean and freshly remodeled.
Colin, 1-night trip

8/10 Very good

Very good location. Place was pretty clean and bed were so comfortable.
Wanda, 2-night trip

8/10 Very good

I enjoyed the stay for the price
Madison, 1-night trip

10/10 Exceptional

Staff was friendly and property was quiet and clean.
April, 4-night trip

10/10 Exceptional

Close to attractions. Good room for the price
Kimberly, 4-night trip