4/10 Fair
3 Dec 2024
Disappointing & dirty
Disappointing. We had high hopes for this hotel as we were staying for a friend's wedding. Check-in was slow despite a number of staff being on the desk. When asking if we could speed up check-in as we were attending a wedding, we were asked to join a different queue. Eventually the woman managing wedding check-in agreed to check us in.
Bags were meant to be brought to the room. We waited but eventually got the bags ourselves.
Dirty! The hotel floors and rooms were dirty. They had not been vacuumed properly if at all, and the sheets had blood stains on them (noticed late at night) Gross. I did not feel like the hotel was taken care of. Rooms are dated. Hotel is also dated and needs refurb. Peeling paint etc.
We enjoyed the wedding as was catered by outside caterers.
Overall, I would not stay here again in its current state.
Surendra
Surendra, 1-night trip
Verified Hotels.com guest review