Enjoy your visit to Santa Marta with a stay at SG HOTEL CASTILLO AQUA. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Other features include a children's pool, a snack bar/deli, and a terrace.
Languages
English, Spanish
At a glance
Hotel size
37 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 1:00 PM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children may not be eligible for complimentary breakfast
Parents must have child's birth certificate and photo ID*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 50+ Mbps)
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast each morning 7:00 AM–9:00 AM
Hosted evening meals daily for a surcharge (reservations required)
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Cleaning fee: COP 8000 per person, per stay
Optional extras
Late check-in between 1:00 PM and 5:00 PM can be arranged for an extra charge
Hosted evening meal costs COP 180000
Laundry facilities are available for an extra charge of COP 40000 per day
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool, spa, & gym (if applicable)
Pool access available from 8:30 AM to 8:00 PM
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Property Registration Number 123
Also known as
SG HOTEL CASTILLO AQUA Hotel
SG HOTEL CASTILLO AQUA SANTA MARTA
SG HOTEL CASTILLO AQUA Hotel SANTA MARTA
Frequently asked questions
Does SG HOTEL CASTILLO AQUA offer free cancellation for a full refund?
Yes, SG HOTEL CASTILLO AQUA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at SG HOTEL CASTILLO AQUA?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8:30 AM to 8:00 PM.
Are pets allowed at SG HOTEL CASTILLO AQUA?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SG HOTEL CASTILLO AQUA?
Yes, there's free self parking.
What are the check-in and check-out times at SG HOTEL CASTILLO AQUA?
Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is 1:00 PM.
What is there to do at SG HOTEL CASTILLO AQUA and nearby?
SG HOTEL CASTILLO AQUA has 2 outdoor pools and a garden.
Are there restaurants at or near SG HOTEL CASTILLO AQUA?
Yes, there's an onsite restaurant.
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
4.0/10
Cleanliness
4.0/10
Staff & service
4.0/10
Property conditions & facilities
4.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 6, 2024
Geraldo
Geraldo, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 22, 2024
El sitio en general es feo y la piscina sucia el baño es separado de la ducha y muy pequeño no nos dieron toallas y las fotos son muy diferentes ala realidad