Worst host/owner I have ever encountered. They ask for a huge cash deposit via Venmo or Zelle. Our deposit was for the “Garden” Unit. I called Hotels.com prior and they confirmed the Venmo deposit was protocol for this property and it was legit. I cannot say enough ways how difficult it was to communicate with the property. It is all through nameless text and the person who handles the text line is as dense as a fence post (horrid communicator). I have 80 plus texts with them and the property switches back and forth between text and hotels.com platform so it was difficult where to park, how to get them the deposit, how to get it back, door code, etc. The property listing is misleading and should be removed. The pictures show a deck and a sun soaked kitchen. This is a dark, lightless, basement unit. It’s a 1 bedroom with a den. It is in no way a 3 bedroom unit. It has three rows of bunk beds in three curtain less nooks yet it is advertised and priced as a three bedroom. The unit has no ambient light and feels like a jail cell. The bathroom shower water gathered and stayed on the floor the entire time. It is so poorly designed. The queen bed does not have a fitted sheet so we slept face to plastic mattress pad both nights. We asked them to address this and the texter said, no. The toilet paper is .50 per dozen. Ouchie! They held my Venmo deposit for 8 days. I had to fight, scratch and claw to get the deposit. Awful experience!