2/10 Poor
8 Feb 2025
DON’T STAY HERE (& we aren’t travel snobs)
If you need a quick stay for a connecting flight, don’t taint your otherwise great trip by booking here.
We arrived at 3:30pm on a steamy hot day (87°F). It’s close but walking up the hill isn’t feasible with a heavy bag. Even though it's close, taxi was still twenty US—the same as transport to the much nicer Hilton—1/4 of the amount is a "surcharge" to go uphill.
There’s no A/C at the Faaa bag claim so we were very eager to cool off in our room before dinner. Check-in was smooth. There’s an elevator but it’s after taking 6-8 steps up. They have a “slide” to the side of the stairs which works for a small bags but heavy bags have to be carried up. The glass elevator and hall were warm & stuffy.
We opened the door to room 315 and a blast of even hotter air came out. It was well over 95° in there. The small King room had a small wall AC unit that had been off for hours if not for days. The afternoon sun shined hot on the window. The room was uninhabitable. We turned on the unit and air barely flowed so it would not be bearable to stay in the room while waiting for it to cool.
Frankly, it was a “oh he-- no” moment for both of us. We left the room and booked at the Hilton where we'd stayed on our inbound layover. The front desk lady was nice & gave me the manager's info. They refused to refund us.
Invest a little more to stay where they keeps rooms ready for guest to occupy immediately after a long travel day! Also there's no food or bar, just a Chinese restaurant nearby.
Verified traveller
1-night trip
Verified Hotels.com guest review
