Hugo's Rental, near the bustling Port of San Juan, offers a comfortable retreat with in-room WiFi. Store your luggage and unwind in this smoke-free haven. Guests have praised the proximity to Distrito T-Mobile.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Non-smoking
Free WiFi
Main amenities (4)
12 smoke-free apartments
Housekeeping (on request)
Microwave in a common area
Luggage storage
Room options
Available filters for rooms
Showing 12 of 12 rooms
Room
Highlights
TV
Hairdryer
Wardrobe
Studio
1 bathroom
Sleeps 2
1 Queen Bed
View all photos for Basic Studio, Garden View
Basic Studio, Garden View
Highlights
TV
Hairdryer
Wardrobe
Studio
1 bathroom
Sleeps 2
1 Queen Bed
View all photos for Standard Studio
Standard Studio
Highlights
TV
Hairdryer
Wardrobe
Studio
1 bathroom
Sleeps 2
1 Queen Bed
Comfort Room
Highlights
TV
Hairdryer
Wardrobe
Studio
1 bathroom
Sleeps 2
1 Queen Bed
View all photos for Presidential Apartment, City View
San Juan (SJU-Luis Munoz Marin Intl.) - 29 min drive
Restaurants
Starbucks - 2 min walk
Caficultura - 1 min walk
CasaBlanca Hotel - 2 min walk
Casa Luna Rest - 2 min walk
BrickHaus - 2 min walk
About this property
Hugo's Rental
Hugo's Rental puts you within a 10-minute drive of Port of San Juan and Puerto Rico Convention Center. Also, Pan American Pier and Distrito T-Mobile are within a short drive.
Languages
English, Spanish
At a glance
Property size
12 apartments
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 21
Check-out time is 10:00 AM
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; your host will greet you
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
No on-site parking
Other information
Smoke-free property
Property amenities
Internet
Free Wi-Fi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices)
Parking and transport
No on-site parking available
Food and drink
Shared microwave
Bathrooms
Shower
Hairdryer
Soap
Towels provided
Shampoo
Toilet paper
Entertainment
TV
Laundry
Near a laundromat
Pets
No pets allowed
Suitability/Accessibility
No lifts
Smoke-free property
Services and conveniences
Housekeeping (on request)
Luggage storage
Virtual front desk
Change of towels (on request)
Change of bedsheets (on request)
Location highlights
Near the airport
In the shopping district
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
12 rooms
Fees & policies
Refundable deposits
Breakage deposit: USD 200
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
An effective city/local tax rate of 7.0 per cent will be charged
Optional extras
Housekeeping is offered for an extra charge of USD 20 per day
Policies
This property does not have lifts.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Property Registration Number 609095100
Also known as
Hugo's Rental San Juan
Hugo's Rental Aparthotel
Hugo's Rental Aparthotel San Juan
Frequently asked questions
Does Hugo's Rental offer free cancellation for a full refund?
Yes, Hugo's Rental does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hugo's Rental?
Sorry, pets aren't allowed.
Is parking offered on site at Hugo's Rental?
Sorry, there's no on-site parking at Hugo's Rental.
What are the check-in and check-out times at Hugo's Rental?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 10:00 AM.
What's the area around Hugo's Rental like?
Hugo's Rental is a short 8-minute walk from Port of San Juan and 7 minutes' walk from San Juan Ferry Dock.
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Hugo's Rental Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
27 Nov 2024
Great stay!
Milagros
Milagros, 2-night trip
8/10 Very good
24 Feb 2025
Was a very good location. Did not have any issues with construction nose as another poster mentioned in the reviews. Simple room, a little odd with no windows though, but certainly did the job for us.
James
James, 1-night trip
10/10 Exceptional
16 Nov 2024
10/10 love this place
Defiantly will stay again
Karla
Karla, 1-night trip
8/10 Very good
17 Feb 2025
Property was very nice, clean, comfortable and safe. Maricruz contacted me with all the info I needed to check in later in the evening and was helpful the next morning holding our luggage while we toured the city. Only trouble we had was with the wifi and phone signal not sure if it was because we were on the ground floor or what but overall everything was good and we would stay again!
Darlene
Darlene, 1-night trip
10/10 Exceptional
19 Jan 2025
Great historic location in Old San Juan
Amazing location in a beautiful historic building in the heart of Old San Juan. Steps away from shopping, bars, and restaurants with a view of Castillo San Cristobal. The walk to the cruise terminal at pier 4 was about 8 minutes. Maricruz, the owner, was so friendly and helpful also. Will definitely stay again!
Kylie
Kylie, 1-night trip
10/10 Exceptional
17 Nov 2024
Owners very friendly and helpful
Kenneth
Kenneth, 2-night trip
10/10 Exceptional
25 Nov 2024
Great location! Clean and beautiful garden view!
Olivia
10/10 Exceptional
30 Dec 2024
Really great stay
Great location, unique client service and cozy space. This was a great experience. Our host was always ready to help, answering any request immediately. Thank you!
Federico
Federico, 2-night trip
10/10 Exceptional
17 Nov 2024
Wonderful stay. My room was through an inner courtyard, clean, quiet and with good A/C. Everything in Old San Juan is easily walkable and the property and surroundings feel very safe. I would stay at Hugo’s again and highly recommend it tosnyone visiting San Juan.
Volker
Volker, 3-night trip
10/10 Exceptional
23 Feb 2025
Stay at Hugo's!
We stayed for just one evening between trips and this was just right. We chose an inside room and even that had a window to the inner garden area. It was a simple but spacious room with very tall ceilings. It has recently been built so everything was new. They gave us recommendations for breakfast lunch and dinner, and held our bags until we were ready to depart from Old San Juan. I would have booked for our return stay but those days were all filled.
Lea
Lea, 1-night trip
10/10 Exceptional
23 Nov 2024
Excellent property. Well located. You can walk to restaurants, bars, grocery and liquor stores. Will stay again.
Luis
Luis, 1-night trip
8/10 Very good
11 Feb 2025
Room was clean though small. Good budget option for the location. No window. Bring shampoo etc. No seating area.
Benito
Benito, 2-night trip
10/10 Exceptional
22 Dec 2024
Two Day Pre-cruise Stay
Property is right on Plaza Colon in the heart of Old San Juan. Great location for walking to restaurants, bars and San Juan attractions. Maricruz is very communicative, and helpful recommending activities and making sure you have everything you need.
Gary
Gary, 2-night trip
10/10 Exceptional
21 Nov 2024
Very clean and safe.Would recommend 💯
Luis
Luis, 1-night trip
10/10 Exceptional
26 Sep 2024
Great property with an awesome location right outside of plaza colón everything is walkable even fort morro
Host is awesome definitely recommend staying here
Chris
Chris, 1-night trip
10/10 Exceptional
19 Dec 2024
Right at the center, yet quiet & friendly
We wanted to have the old San Juan experience, and Hugo's place was at the perfect location with friendly service and all the comfort we needed. The room was quiet and easy to access despite being in a busy area of town. We were given good and flexible service even though we arrived early, and they made us feel like home. We will come back next time in old San Juan!
Frederic
Frederic, 1-night trip
10/10 Exceptional
9 Nov 2024
a wonderful place! amazing location and great communication! so much fun to walk around and explore old san juan and hugo’s response was promt and informative. highly recommend
jesse
jesse, 1-night trip
8/10 Very good
27 Jan 2025
Great place
We stayed here for 3 nights as part of a week long trip. First of all communication from staff was great. I recieved a message from staff early offering to store our luggage if needed and again before we checked out which i thought was very kind. Location is great, walking distance to everything including ruins, stores and restaurants. The rooms are spacious, clean and have everything you need including a fridge and nice large shower. Staff was very accomodating in giving us extra items we asked for. The building has a beautiful courtyard with rooms surrounding. Even though you are in the middle of a busy city you wouldn't know it because it is very quiet and peaceful inside. Would stay here again for sure.
erin
erin, 3-night trip
10/10 Exceptional
19 Nov 2024
We loved our stay at Hugo Rental. Ease of getting in and out of the property was great. Our host Mari was amazing. She guide us where was the best parking lot and also provided suggestions of where to go for breakfast. The poperty was very authentic. Very centric to get to the sights and stores in old San Juan. Highly recommend it. Note there are stairs to get to the rooms, but that was not a problem for us.
Nerissa
Nerissa, 2-night trip
6/10 Good
16 Nov 2024
Property is still been renovated, it is nice and room was super clean and new. However, the electric water heater had to be reset every time as it was the wifi. It would have been nice to know that the third floor was up a steep stairs, not suitable if you are carrying a large suitcase, I had to ask for help from a friend.
Guillermo
Guillermo, 1-night trip
10/10 Exceptional
10 Nov 2024
I loved this place! First location is perfect. You have everything around. Second check in and check out. Not having keys is a plus. Communication with host was perfect. She was always very happy to help and makes sure I had everything I needed. The room was big and with everything you need. Shower 🚿 had great temperature and everything was clean and since you enter the place everything smells good. I appreciate the candies they had and that there was a microwave outside. It was silent. AC. I will definitely be back. Thank you for an amazing stay. I was alone and felt safe.