6/10 Good
20 Apr 2025
Where is the hotel staff?
Check in kiosk was efficient, however, no keycards issued for room, just a door code printed out. First issue we had with room was only half roll of toilet paper. Second issue was deadbolt would not engage, third was air conditioner randomly shut off. There is no telephone in room so you must go in search of someone to help, and good luck with that. Only employee i ever saw was our room maid and her English was not great. Went to check in area, nobody in booth, just a card with a telephone number. Room was fairly good size, but having windows in toilet and shower rooms was a really weird choice even with pull down shades. Roof top deck offered a good view of N Seoul Tower but otherwise i was not impressed with the hotel even though got a good price and the location was walking distance to Metro, Myeongdong, and airport bus. Would not stay here again.
Stephen
Stephen, 3-night trip
