Nice hotel, nice pool areas. The room was great, although didn't have an iron. One was provided after asking a few times. Staff mainly friendly, with a couple of exceptions. Where the stay fell down in expectations was the food. I have a few allergies which I emailed the hotel about when we booked the trip. However the restaurant seemed clueless about it. I told them I am allergic to gluten, and they told me that everything had gluten in, which wasn't helpful. It was only on the second day that the fantastic Samir came to see me and was very helpful, from them on making sure I had something to eat. That said, there still was very limited options for people with dietary requirements. But I appreciated his efforts, and his friendly service. Another thing to note is that the massages we had at the spa, whilst good, were not for the shy! They do not seem to worry about your state of undress and as the women who work at the spa don't speak much English it wasn't possible to discuss!