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The Silk Lakehouse, Shangri-La Hangzhou

4.5 star property
Luxury hotel with indoor pool, near West Lake

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Photo gallery for The Silk Lakehouse, Shangri-La Hangzhou

Enjoy a drink at the bar, surrounded by a vibrant mural.
Enjoy breathtaking views of the surrounding mountains from the comfort of this serene room, featuring a plush bed, a small table with a vase of flowers, and a cozy bench.
Relax in a serene garden patio surrounded by lush greenery and vibrant flowers, perfect for intimate conversations.
Escape to a serene haven amidst lush hills, with balconies and terraces offering breathtaking views of the surrounding nature.
Relax in this serene space with a large bed, sofa, and stunning views of the surrounding landscape.
The Silk Lakehouse, Shangri-La Hangzhou features a rooftop terrace and puts you only steps from West Lake. Guests can take a dip in the indoor pool or grab a bite to eat at Living Room by Alan Yu, which serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour health club and free bike rentals.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Connecting rooms available
  • Pool
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour health club
  • Free use of bicycles
  • 24-hour room service
  • Coffee shop/cafe
  • Conference centre
  • 3 meeting rooms
  • Meeting rooms

Feel at home (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Garden
  • Daily housekeeping
The current price is Rp7.414.741
Rp8.645.588 total
includes taxes & fees
7 Aug - 8 Aug

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Serenity Suite, Garden View

Relax in a serene space with a sofa, chairs, and coffee station, offering a view of a traditional pagoda and lush greenery.

Serenity Suite, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Romance Room, Garden View

Relax in a classic room with a large bed, table, and lamp, set against a light-colored backdrop.

Romance Room, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, Garden View

Two large beds with white linens flank nightstands and lamps, set against a backdrop of natural leafy patterns and a scenic view.

Twin Room, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 43 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Garden View

Relax in comfort with a large bed, a seating area, and a view of lush greenery outside.

Room, 1 King Bed, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, Lake View

Relax in a spacious room with a large bed, seating area, and city skyline view.

Premier Room, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Lake View

Relax in a spacious room with a large bed, scenic views, and a curved staircase leading to an upper level.

Room, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Lake View (Serenity)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • Sleeps 4
  • 1 King Bed

View all photos for West Lake Suite

Relax in a spacious room with a large bed, scenic view, and cozy seating area.

West Lake Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Romance Room, Lake View

Enjoy breathtaking views of the surrounding mountains from the comfort of this serene room, featuring a plush bed, a small table with a vase of flowers, and a cozy bench.

Romance Room, Lake View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, Garden View

Relax in a stylish room with a large bed, tufted headboard, and a bench, offering a view of a traditional building and lush greenery.

Premier Room, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Indoor pool, pool loungers, lifeguards on site

Four Seasons Hotel Hangzhou at West Lake

  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.8 out of 10, Exceptional, 189 reviews
The price is Rp8.144.808
Rp9.496.846 total
includes taxes & fees
21 Aug - 22 Aug
Four Seasons Hotel Hangzhou at West Lake
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About the area

Map
78 Beishan Road, Hangzhou, Zhejiang, 310007

What's nearby

  • West Lake - 1 min drive - 0.0 km
  • Zhejiang University Yuquan Campus - 4 min drive - 3.1 km
  • Lingyin Temple - 6 min drive - 4.9 km
  • Hangzhou Tower Shopping Mall - 8 min drive - 7.0 km
  • Wulin Square - 8 min drive - 4.6 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 53 min drive
  • South Railway Station - 23 min drive
  • Yuhang Railway Station - 24 min drive
  • Hangzhou Yuhang Station - 24 min drive

Restaurants

  • ‪咬不得高祖生煎 - ‬2 min walk
  • ‪岳湖楼 - ‬2 min walk
  • ‪两岸咖啡 - ‬5 min walk
  • ‪泰芒之星 - ‬2 min walk
  • ‪旅行者酒吧 - ‬9 min walk

About this property

The Silk Lakehouse, Shangri-La Hangzhou

The Silk Lakehouse, Shangri-La Hangzhou features a rooftop terrace and puts you only steps from West Lake. Guests can take a dip in the indoor pool or grab a bite to eat at Living Room by Alan Yu, which serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour health club and free bike rentals.

Languages

Chinese (Mandarin), English

More about this property

VISIBILITY

At a glance

Hotel size

    • 68 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g. directions)
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)

Parking

    • On-site parking includes off-street options

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Bed rails
  • Corner guards
  • Outlet covers
  • Lifeguard on-site

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Hiking/biking trails nearby
  • Boat tours nearby

Working away

  • 3 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Bike storage
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2025
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • 24-hour health club
  • An indoor pool
  • Bike parking
  • Local artist showcase
  • Local culture and ecosystem education
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Water dispenser
  • Banquet hall
  • Reception hall
  • Art Deco architecture

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible restaurant
  • Front entrance ramp
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance
  • Area rugs in room
ROOM

Room amenities

Be entertained

  • IPad
  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Stocked minibar (select free items)
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's dressing gowns and children's slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Individually furnished and decorated
  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Meal delivery service
  • Free bottled water
  • Children's dinnerware

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Restaurant dining guide
STAR_OUTLINE

Special features

Dining

Living Room by Alan Yu – Overlooking the garden, this fine-dining restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 312 for adults and CNY 156 for children

Children & extra beds

  • Rollaway beds are available for CNY 583 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property uses eco-friendly cleaning products.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Mobile payment options include: Alipay and WeChat Pay.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

The Silk Lakehouse, Shangri-La Hangzhou Hotel
The Silk Lakehouse, Shangri-La Hangzhou Hangzhou
The Silk Lakehouse, Shangri-La Hangzhou Hotel Hangzhou
HELP_OUTLINE

Frequently asked questions

Is there a pool at The Silk Lakehouse, Shangri-La Hangzhou?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at The Silk Lakehouse, Shangri-La Hangzhou?

Sorry, neither pets nor service animals are allowed.

What are the check-in and check-out times at The Silk Lakehouse, Shangri-La Hangzhou?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at The Silk Lakehouse, Shangri-La Hangzhou and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation on-site includes fitness classes, Pilates and yoga. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour health club and a garden.

Are there restaurants at or near The Silk Lakehouse, Shangri-La Hangzhou?

Yes, Living Room by Alan Yu offers garden views.

What's the area around The Silk Lakehouse, Shangri-La Hangzhou like?

The Silk Lakehouse, Shangri-La Hangzhou is located on the waterfront in Xihu, a short 1-minute walk from West Lake and 19 minutes' walk from Hangzhou Botanical Garden.

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The Silk Lakehouse, Shangri-La Hangzhou Reviews

Reviews

10

Exceptional

10/10

Cleanliness

10/10

Staff & service

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Li-Shao, 3-night trip