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Sunprime Pollensa Bay

3.5 star property
Beachfront hotel with restaurant, near Alcúdia Beach

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Photo gallery for Sunprime Pollensa Bay

Lobby sitting area
Breakfast, lunch, dinner served; pool views
Lobby sitting area
Lounge
Seasonal outdoor pool, open 10:00 AM to 6:00 PM, pool umbrellas
Perched on the sea, Sunprime Pollensa Bay offers a serene getaway. Rejuvenate with spa services, enjoy ocean views at Restaurant while savoring breakfast or dinner. Stay active in the gym or lounge by the seasonal outdoor pool.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Pool

Main amenities (12)

  • Weekly housekeeping
  • On the beach
  • Restaurants and bar/lounge
  • Fitness centre
  • Beach towels
  • Seasonal outdoor pool
  • Spa services
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Car hire on-site
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Blackout curtains
  • Laundry service
  • Lift

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double or Twin Room (Pool view)

Double or Twin Room (Pool view) | View from room

Double or Twin Room (Pool view)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
TV
Renovated in 2022
Blackout curtains
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Single Room | In-room safe, individually decorated, individually furnished, desk

Single Room

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
TV
Renovated in 2022
Blackout curtains
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Basic Double or Twin Room

In-room safe, individually decorated, individually furnished, desk

Basic Double or Twin Room

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
TV
Renovated in 2022
Blackout curtains
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double or Twin Room (Sea view)

Double or Twin Room (Sea view) | View from room

Double or Twin Room (Sea view)

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
TV
Renovated in 2022
Blackout curtains
  • 21 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
Carrer Maria Antonia Salva, 2, Alcúdia, Balearic Islands, 07400

What's nearby

  • San Jaume Church - 18 min walk - 1.6 km
  • Roman Remains of Pollentia - 4 min drive - 2.0 km
  • Alcúdia Port - 6 min drive - 3.3 km
  • Hidropark - 7 min drive - 4.2 km
  • Alcúdia Beach - 15 min drive - 4.4 km

Getting around

  • Palma de Mallorca (PMI) - 49 min drive
  • Sa Pobla Station - 21 min drive
  • Inca Station - 22 min drive
  • Lloseta Station - 25 min drive

Restaurants

  • ‪Sa Gelateria - Alcudia - ‬15 min walk
  • ‪Sa Mossegada - ‬17 min walk
  • ‪Cafe de - ‬15 min walk
  • ‪Red Rum - ‬3 min walk
  • ‪Bar Maya - ‬14 min walk

About this property

Sunprime Pollensa Bay

When you stay at Sunprime Pollensa Bay, you'll be within a 15-minute drive of Playa de Muro and Alcúdia Port. You can indulge in facials or aromatherapy, and Restaurant serves breakfast, lunch and dinner. Other highlights at this eco-friendly hotel include a bar/lounge, a fitness centre and a seasonal outdoor pool.

All-inclusive

All-inclusive room rates at Sunprime Pollensa Bay are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, Finnish, Spanish, Swedish
VISIBILITY

At a glance

Hotel size

    • 163 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: noon; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))

Parking

    • Free covered on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Travelling with children

  • Lifeguard on-site

What to do

  • On the beach
  • Evening entertainment

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car hire
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Beach towels
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1965
  • Terrace
  • Fitness centre
  • Seasonal outdoor pool
  • Bike parking
  • Spa services
  • Outdoor furniture
  • Mediterranean architecture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Lift door width (centimetres): 80
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 100
  • Magnifying mirror
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool access ramp on site
  • Hardwood flooring in room

Room amenities

Be entertained

  • 32-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Bathrobes

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone

Food and drink

  • Mini fridge

More

  • Weekly housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Dining

Restaurant – Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night, up to 9 nights and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Renovations and closures

This property is closed from 19 April 2025 to 15 December 2026 (dates subject to change).

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM
  • The seasonal pool is open from April to October
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher and a smoke detector on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard
Mobile payment options include: MobilePay.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hi Hotel Panoramic
Hi Panoramic Alcudia
Hi Panoramic Hotel
Hi Panoramic Hotel Alcudia
Hotel Hi Panoramic
Hi! Panoramic Hotel Alcudia, Majorca
Panoramic Hotel Alcudia
Smartline Panoramic Hotel Alcudia
Smartline Panoramic Hotel
Smartline Panoramic Alcudia
Smartline Panoramic
Smartline Panoramic Hotel Alcudia, Majorca
Club Jet Tours Alcudia Hotel
Club Jet Tours Hotel
Club Jet Tours

Frequently asked questions

Is Sunprime Pollensa Bay currently open?

This property is closed from 19 April 2025 to 15 December 2026 (dates subject to change).

Is there a pool at Sunprime Pollensa Bay?

Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 6:00 PM.

Are pets allowed at Sunprime Pollensa Bay?

Sorry, pets aren't allowed.

Is parking offered on site at Sunprime Pollensa Bay?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Sunprime Pollensa Bay?

Check-in start time: noon; check-in end time: anytime. Check-out time is noon.

What is there to do at Sunprime Pollensa Bay and nearby?

Sunprime Pollensa Bay has a seasonal outdoor pool and a fitness centre, as well as spa services.

Are there restaurants at or near Sunprime Pollensa Bay?

Yes, Restaurant offers ocean views.

Does Sunprime Pollensa Bay have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Sunprime Pollensa Bay like?

Sunprime Pollensa Bay is on Platja des Morer Vermell, a short 11-minute walk from Plaza de Toros and 19 minutes' walk from Bahia de Pollensa.

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Sunprime Pollensa Bay Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Et greit opphold
Et fint hotell liggende rett ved en liten sandstrand, som på tidspunktet for min reise ikke var klargjort etter vinteren. Var også veldig uheldig med været, som nok satt en liten stopper på oppholdet, men hotellet leverte på de fleste punkter. Noe dårlig utvalg på mat (buffe) og lukt av maling på et trangt rom. Renholdspersonalet startet også veldig tidlig, og det hørtes godt inn på rommet. Men totalen er at jeg er fornøyd etter oppholdet.
6-night trip

10/10 Exceptional

Great location if you want to explore the north of Mallorca, the food selection in the hotel was amazing
Leandro, 6-night trip

8/10 Very good

Maela, 2-night trip

10/10 Exceptional

Five night stay
A spotlessly clean hotel. Lovely sea view and good swimming pool. Helpful and friendly staff.
View from our balcony
Mary, 5-night trip

10/10 Exceptional

Un peu à l'écart de la ville, il faut un véhicule, mais l'hôtel est très bien.
1-night trip

10/10 Exceptional

Excellent rapport qualité prix
Jean, 1-night trip

10/10 Exceptional

Un sans faute
Très bel hôtel, remarquablement situé au fond d'une crique adorable. Très calme. Accueil et personnel très amical et souriant. Repas de très bonne qualité.
Béatrice, 2-night trip

4/10 Fair

Very average
An okay hotel. The guests there seems rude and unfriendly, some of the staff weren’t friendly either. Had ants in the room which the hotels solution was to spray the room with poison and leave it like that, no room change. Overal very average.
5-night trip

10/10 Exceptional

Soram, 3-night trip

8/10 Very good

Frank, 1-night trip

8/10 Very good

Great spacious room with sea view and direct access to the beach. The hotel is nice although a bit far from the center.
Laurent, 3-night trip

10/10 Exceptional

SANDRINE, 2-night trip

6/10 Good

As much as the property is in a beautiful location, tastefully designed and staffed with wonderful personnel we struggled to relax during our extended stay here. The view from the hotel as well as the location is stunning. Furthermore you can walk up to the historical town of Alcudia within 20 minutes. You will also be spoilt for beautiful beaches in the vicinity and the food on offer at the hotel is very good. Albeit there are no dining options nearby. However, the hotel is locked into a contract with a charter entertainment company which is loud, dominating and boisterous which makes noise until the late hours with no regard to the private guests of the hotel. High pitched screaming, loud music and strobe lights marred our stay as the stage is set in front of the rooms with a sea view. So it stands as an eye sore in a beautiful view and leaves guests staying with sea view rooms no chance to enjoy the balcony or have a good nights sleep. The noise goes into the late hours regardless. The cleaning service was also very inconsistent. I had booked several rooms during our stay - some rooms were cleaned and kitted very well whilst others were very neglected. At one point we returned to find that the cleaner had left our room door open for hours by mistake after cleaning. We genuinely hope the hotel remedies the shortcomings It is in such a beautiful place with wonderful staff and has endless potential. We would love to return one day when these problems are resolved.
Lance, 7-night trip

10/10 Exceptional

Très bien
Marc Etienne, 2-night trip

8/10 Very good

Pernilla, 1-night trip

8/10 Very good

Aurelia, 1-night trip

10/10 Exceptional

Excellent hôtel dans une superbe région
Hôtel très confortable et agréable. Belle piscine avec une superbe vue sur la plage située à seulement quelques mètres ! Personnel extrêmement sympathique et bienveillant, la plupart d’entre eux parlent même français. Et enfin, excellent petit-déjeuner pour bien commencer les journées ! Je recommande largement.
2-night trip

10/10 Exceptional

Patrizia, 5-night trip

10/10 Exceptional

La ubicación es estupenda, la comida de muy buena calidad, las instalaciones muy limpias y cuidadas y la playa muy bonita.
Bernardo Sanchis, 9-night trip

10/10 Exceptional

Nicolas, 2-night trip

10/10 Exceptional

Anabel, 6-night trip

8/10 Very good

Super
Sejour tres bien
Anne Laure, 2-night trip

8/10 Very good

Overall a nice hotel with good sea views. The parking is very limited and is on a first come first served basis
Andrew, 2-night trip

8/10 Very good

Shady, 3-night trip

8/10 Very good

Todo muy bien
Asunción, 1-night trip